★★★★★
based on 3272 reviews published
Latest customer reviews
The requests were not respected compared to our initial order (tea in bags instead of loose tea / Wrong quantity of a coffee). Volumes are good but we would have preferred to be contacted to approve changes before delivery
Hello,
Thank you for your order!
Also, we're really sorry about these preparation errors,
if you wish, we can of course re-deliver the products with the correct packaging.
In that case, don't fail to let us know.
With our renewed apologies,
very cordially,
Julien
Very fast
Fast parcel delivery all good
Quick and satisfactory processing of the order, correct packaging. Only one thing to complain about concerning the Post Office: the colissimo delivery announced on Saturday 19/04 only took place on 23/04...the bank holiday doesn't excuse everything!
But concerning the site, nothing to complain about.
Easy-to-use site, and fast, on-time delivery.
In Jard sur Mer, there is no home delivery. So my son found your website on the Internet, which delivers all over France. This enabled me to find out more about organic products, which are excellent.
Good, fast efficient, nothing to complain about .
Delivery always very fast and on time
The Easter chocolate mouldings had moved a little in the box during transport; packaging to be reviewed?
Very fast delivery.
No problems with the products.
Simple, fast and effective!
No problem at all. Fast delivery.
Excellent.
A very good communication, a fast shipment and respected my request (no overpackaging), a surprise gift pleasant and appreciated!!!!
I finally found some quinoa, I am very happy because there is a shortage. The order was sent quickly and correctly. I'd like to thank someone called Julien who put in a little line, it's nice and the site gave us a tip to avoid shipping costs.
I am very satisfied with the "faux gras" as well as the quality and speed of the shipment.....
Very satisfactory
Very professional as usual I'm very satisait
Completely satisfied with the service provided ...
Packaging , transport , speed ...
Everything is perfect as usual only downside it was forgotten my products from the advantage code
Hello, thank you for your message. Our apologies for forgetting your "mystery product", I'll be sure to add it to your next order.
Sincerely, Virginie
Fast, moderate price.
Fast delivery in very careful packaging. Excellent value for money.
Very good service!
Friendly, helpful staff.
Fast transaction and well packaged
Very fast. Perfect, nothing to say!
Fast, impeccable service
Order OK, fast and good packaging. RAS
Responsiveness ++
Pleasant contact with Julien every time
Perfect delivery on time
Small bonus gift for orders over 100 .
Nothing to complain about. order sent as soon as possible and well packaged.
Excellent contact, fast and very friendly response, fast shipping, compliant products and small samples of tea and chocolate enclosed with the order which make all the difference! I'm delighted with the service and will recommend the site with my eyes closed.
Second order and delivery as fast as ever.
A warm human contact, thank you for the little drawings on the invoice! 😉
Unfortunately one product was missing, compensated by a voucher for a higher amount.
Putting the two packages together is a good idea, however it would be more practical to separate the two orders by bags than by cardboard, it would be lighter...
a cup was missing, listed in the order...
Thank you
Thank you for your message and suggestions. It's okay to separate the products by bags, as long as there's nothing breakable or crushable...
Our apologies for forgetting the cup, I'll make a note to add it to your next order.
Sincerely,
Virginie
I don't see how I could have done it any better.
Top-of-the-range service as I was abroad and had some concerns
very competent staff
Great choice of products, fast delivery and the icing on the cake: a little smily on the delivery note ... All's well, and we'll definitely be ordering again!
Very efficient, I'm very satisfied!
Fast and efficient.
Fast, reliable delivery
The speed of delivery is a plus.
The product supplied is better than that of my retailer, who no longer offers this product. (intermarché)