Customer reviews of Noujoum

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 408 published reviews
5 384 94% 4 14 3% 3 3 1% 2 4 1% 1 3 1%

Summary of reviews

Noujoum consistently delivers on quality, with many reviews praising fabrics, tailoring, and durable materials that stay impressive after multiple washes. Customers highlight fast, reliable delivery and helpful, attentive service, with several mentions of well-advised staff and a smooth return or exchange process. Overall experience centers on outfits that fit well and look stylish, with repeat praise for comfortable, well-cut designs across qamis, sets, and cargo pants. The brand is frequently described as trustworthy and highly recommended, with strong appreciation for product consistency and elegance.

Reviews 1 and 3 stars

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K
Karima N.
Rating: 1 out of 5
following a purchase from 24/07/2025
The fit worn has nothing to do with the model on the site which seemed wider. My son didn't want to wear it because it looked like leggings at the knee.
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Response from Noujoum
Hello Karima,

Thank you for your feedback. We are sorry to learn that the model did not meet your son's expectations. However, we would like to clarify that our clothes are designed to be loose and wide, as shown in the photos. The fit may vary depending on body shape or size chosen, and it is possible that a larger size would have provided a fit more in line with your expectations.

Please feel free to contact us so that we can advise you on the most suitable size or find a solution together. Your satisfaction remains our priority.

Fraternally,

The Noujoum team
O
Othman A.
Rating: 1 out of 5
following a purchase from 16/05/2025
The white t-shirt is very large and transparent and there was a technical problem on the site for me I was disappointed to make the return I find it complicated so I gave up
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Response from Noujoum
Hello Othman,

Thank you for taking the time to share your feedback.
We are sincerely sorry to hear that your order did not meet your expectations.

Regarding the size of the polo, it is indeed designed to have a loose fit and as specified in the product sheet, it is recommended to take one size smaller than your usual size.
A size guide is also available to help you make the right choice, and if in doubt, we are here to advise you.

We would like to clarify that the fabric used is not transparent; it is a quality fabric specially selected to offer comfort and opacity.
We understand that the perception of a garment can vary according to individual expectations, but in this specific case, we do not share your observation.

No technical issues have been detected on our site; if needed, our customer service is available 7 days a week.

Finally, our return procedure is simple and explained step by step, and once again, if needed, we will be happy to assist you.

Best regards.

The Noujoum team
H
Hucène G.
Rating: 3 out of 5
following a purchase from 12/01/2024
The finishing seams at the ankles are starting to come undone so I can't wear it yet (defects noticed after the first wash)
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Response from Noujoum
Hello Hucène, thank you for your feedback. We are sorry to hear that you noticed a defect in your item, this is an isolated case. Please feel free to contact our customer service for any further assistance. Thank you for your trust. Sincerely, the Noujoum team.
M
Mustapha K.
Rating: 1 out of 5
following a purchase from 24/11/2023
It's not good
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Response from Noujoum
Hello Mustapha, we are sorry that the size you chose does not suit you. Please feel free to contact our customer service if you need help, we will be happy to assist you. Thank you for your trust. Sincerely
F
Fayssel K.
Rating: 3 out of 5
following a purchase from 06/08/2023
Hello, the quality is great, but I requested a return for a t-shirt that was too big and I never received a response
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Response from Noujoum
Thank you for your feedback Fayssel! The return procedure is explained at the very bottom of the site in the useful links. We are also reachable by email or WhatsApp if needed...
M
Marouane B.
Rating: 3 out of 5
following a purchase from 28/06/2023
The outfits are well tailored but over time the zippers do not work, which is a shame at this price.
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Response from Noujoum
Do not hesitate to contact our customer service
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