Customer reviews of Noujoum

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 408 published reviews
5 384 94% 4 14 3% 3 3 1% 2 4 1% 1 3 1%

Summary of reviews

Noujoum consistently delivers on quality, with many reviews praising fabrics, tailoring, and durable materials that stay impressive after multiple washes. Customers highlight fast, reliable delivery and helpful, attentive service, with several mentions of well-advised staff and a smooth return or exchange process. Overall experience centers on outfits that fit well and look stylish, with repeat praise for comfortable, well-cut designs across qamis, sets, and cargo pants. The brand is frequently described as trustworthy and highly recommended, with strong appreciation for product consistency and elegance.

Reviews 1 and 4 stars

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R
Rheana B.
Rating: 4 out of 5
following a purchase from 26/06/2026
The fabric is beautiful! My son loves his outfits, and he only receives compliments: everyone asks him where we bought them.
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Response from Noujoum
Thank you very much! Your satisfaction is our greatest reward.
M
Mohamed Z.
Rating: 4 out of 5
following a purchase from 19/04/2026
Good product too bad the black cargo pants collect a lot of dust
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Response from Noujoum
We thank you for your feedback Mohamed and are glad that you appreciate our product. We take note of your comment regarding the dust on the black cargo pants to improve our future models. Do not hesitate to contact us for any further questions or suggestions.
M
Mohamed G.
Rating: 4 out of 5
following a purchase from 13/01/2026
Quality, top discretion, satisfied
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Response from Noujoum
Thank you for your review Mohamed!
K
Karima N.
Rating: 1 out of 5
following a purchase from 24/07/2025
The fit worn has nothing to do with the model on the site which seemed wider. My son didn't want to wear it because it looked like leggings at the knee.
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Response from Noujoum
Hello Karima,

Thank you for your feedback. We are sorry to learn that the model did not meet your son's expectations. However, we would like to clarify that our clothes are designed to be loose and wide, as shown in the photos. The fit may vary depending on body shape or size chosen, and it is possible that a larger size would have provided a fit more in line with your expectations.

Please feel free to contact us so that we can advise you on the most suitable size or find a solution together. Your satisfaction remains our priority.

Fraternally,

The Noujoum team
A
Anis A.
Rating: 4 out of 5
following a purchase from 08/07/2025
Very satisfied See you soon
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Response from Noujoum
With pleasure Anis!
A
Aboubakr B.
Rating: 4 out of 5
following a purchase from 21/06/2025
Quality is on point
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Response from Noujoum
Thank you!
O
Othman A.
Rating: 1 out of 5
following a purchase from 16/05/2025
The white t-shirt is very large and transparent and there was a technical problem on the site for me I was disappointed to make the return I find it complicated so I gave up
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Response from Noujoum
Hello Othman,

Thank you for taking the time to share your feedback.
We are sincerely sorry to hear that your order did not meet your expectations.

Regarding the size of the polo, it is indeed designed to have a loose fit and as specified in the product sheet, it is recommended to take one size smaller than your usual size.
A size guide is also available to help you make the right choice, and if in doubt, we are here to advise you.

We would like to clarify that the fabric used is not transparent; it is a quality fabric specially selected to offer comfort and opacity.
We understand that the perception of a garment can vary according to individual expectations, but in this specific case, we do not share your observation.

No technical issues have been detected on our site; if needed, our customer service is available 7 days a week.

Finally, our return procedure is simple and explained step by step, and once again, if needed, we will be happy to assist you.

Best regards.

The Noujoum team
O
Oulfa M.
Rating: 4 out of 5
following a purchase from 13/05/2025
I take away one star because the delivery took 15 days while it was marked 2-3 days on the site.
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Response from Noujoum
Thank you for your feedback, we are sorry that the delivery took longer than expected but the carrier lost your package. Thank you for your trust
N
Nassira E.
Rating: 4 out of 5
following a purchase from 27/04/2025
Top service, slightly transparent beige pants
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Response from Noujoum
Thank you for your feedback!
M
Meriem B.
Rating: 4 out of 5
following a purchase from 23/08/2024
Hello, I noticed the clothes, nothing to say, however for the delivery 24h it took more than three days to arrive while we had chosen express delivery specifying that we were going on vacation, so we could not pick up the package which was a return.
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Response from Noujoum
Hello Meriem,
We do our best to ship packages within 24 hours, then the carrier takes between 24 and 48 hours depending on the delivery address. So the deadlines were indeed respected.
We are sorry for this setback and hope that you still appreciated your order. Thank you for your rating of 4/5 and we hope to see you again soon on our site. Have a nice day!
F
Fouzia K.
Rating: 4 out of 5
following a purchase from 04/04/2024
Magnificent!
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Response from Noujoum
Thank you very much!
H
Haji A.
Rating: 4 out of 5
following a purchase from 02/04/2024
Salamaleykoum, very beautiful model, comfortable, I recommend
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Response from Noujoum
Wa'laykoum salam, thank you for your trust and your recommendation!
M
Mohamed J.
Rating: 4 out of 5
following a purchase from 27/03/2024
I did not receive the right size
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Response from Noujoum
Do not hesitate to contact our customer service
S
Salima M.
Rating: 4 out of 5
following a purchase from 17/01/2024
Very nice purchase. Beautiful fabric.. conforms to the photo.. I do not regret my purchase
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Response from Noujoum
Thank you very much for your review Salima! We are happy to know that you appreciated your purchase. We hope to see you again soon on our site for new discoveries!
D
Djamil G.
Rating: 4 out of 5
following a purchase from 14/01/2024
Good quality and fits well
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Response from Noujoum
Thank you Djamil! We are glad that you appreciated the quality and size of our products. We hope to see you again soon on our site.
M
Mustapha K.
Rating: 1 out of 5
following a purchase from 24/11/2023
It's not good
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Response from Noujoum
Hello Mustapha, we are sorry that the size you chose does not suit you. Please feel free to contact our customer service if you need help, we will be happy to assist you. Thank you for your trust. Sincerely
H
Hammadi J.
Rating: 4 out of 5
following a purchase from 16/07/2023
Very good
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Response from Noujoum
Thank you for your feedback!
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