Customer reviews of Nurilia

9,3 /10

Based on 467 published reviews

5 370 79% 4 60 13% 3 19 4% 2 5 1% 1 13 3%

Summary of reviews

Nurilia is praised for fast and reliable delivery, with many customers noting quick shipping, timely reception, and well-packaged orders that arrive within the expected timeframe. The store earns strong positive remarks for product effectiveness and quality, including beneficial results for pregnancy-related needs and steady, well-tolerated supplements that support hair, dental health, and overall well-being. Customers highlight helpful, responsive guidance from the team, clear product information, and useful support throughout the buying journey, contributing to a sense of trust in the laboratory and its recommendations. Several users also emphasize ease of ordering, clear site design, and the availability of guidance for individual journeys, making the experience smooth and reassuring.

Reviews 1 and 4 stars

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Guy J.

Published on 13/02/2023 à 20h11 following a purchase from 30/01/2023

All right!

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Fanny H.

Published on 12/02/2023 à 12h12 following a purchase from 01/02/2023

Products always received quickly. No small + for the moment.

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Steve P.

Published on 15/01/2023 à 16h13 following a purchase from 04/01/2023

Parcel not received to date

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Matthieu B.

Published on 22/12/2022 à 14h22 following a purchase from 09/12/2022

Super

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Cédric D.

Published on 09/12/2022 à 18h14 following a purchase from 28/11/2022

Very good products. Functional online sales site. Smooth delivery.

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Charline B.

Published on 05/12/2022 à 09h59 following a purchase from 25/11/2022

I can't comment on the benefits of the products, as we've only just started treatment. On the other hand, the teams were very quick to answer our questions.

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Cindy P.

Published on 04/12/2022 à 10h28 following a purchase from 23/11/2022

The supplements are easy to take, the website is clear enough, and customer service responds quickly to requests and directs you to the right products.

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Amandine D.

Published on 03/12/2022 à 19h19 following a purchase from 20/11/2022

Ordering from nurilia was easy thanks to Dr Cohen's advice. We started the supplements in October, and Mr's spermogram has greatly improved, and I'm having good ovulations. We carried out our 1st IAC under excellent conditions!

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Aude B.

Published on 30/11/2022 à 15h44 following a purchase from 31/10/2022

Complete site, but a lack of information on the composition of the product and especially on how to take it. However, it's top-notch.

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Fanny H.

Published on 24/11/2022 à 20h14 following a purchase from 12/11/2022

Advice from Dr Cohen himself and order received promptly. Now I'm waiting to get pregnant.

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Nadia L.

Published on 13/11/2022 à 12h48 following a purchase from 03/11/2022

I NEVER RECEIVED MY PACKAGE AFTER TWO MESSAGES SENT VIA THEIR WEBSITE. NO PHONE NUMBER. VERY DISAPPOINTED.

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Response from Nurilia Published on 13/11/2022

Hello Mrs Larochelle,
I invite you to contact the number you can find in the contact section of our website, +33 04 37 44 13 61.
From there, our After Sales Service will take care of you!
Thank you

Laura T.

Published on 07/11/2022 à 20h26 following a purchase from 23/10/2022

Too early to judge the product

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Deborah G.

Published on 03/11/2022 à 17h43 following a purchase from 23/10/2022

Received at the time indicated, not enough time to comment on the product's effectiveness.

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Sandrine D.

Published on 01/11/2022 à 09h29 following a purchase from 18/10/2022

Very fast delivery and trial products. Y'a plus qu'à.... 😊

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Christelle G.

Published on 28/10/2022 à 22h31 following a purchase from 15/10/2022

Quite a complete composition To be seen in time for the results

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Farah B.

Published on 27/10/2022 à 13h06 following a purchase from 16/10/2022

Good product to see over time

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charlène M.

Published on 22/10/2022 à 18h06 following a purchase from 12/10/2022

Very quick receipt of products. Not much experience of the effects yet, but easy to administer. I haven't yet had the chance to talk to DR Cohen, despite having asked for it several weeks ago. So I've been asking questions via youtube.

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Sophie W.

Published on 14/10/2022 à 15h31 following a purchase from 21/09/2022

Thank you for your support. Thank you for your speed and advice.

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Laura B.

Published on 14/10/2022 à 12h05 following a purchase from 03/10/2022

The product was fine, but the parquet floor was damaged. Some of the medicines were no longer in their packaging, just in the cardboard box (the deliverymen are not careful with the product).

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sarah S.

Published on 05/10/2022 à 09h20 following a purchase from 09/09/2022

i never received my parcel after a month. new delivery scheduled today...e

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Laury D.

Published on 29/09/2022 à 11h48 following a purchase from 30/08/2022

Order received promptly

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Nadia E.

Published on 28/09/2022 à 20h09 following a purchase from 27/08/2022

I've been testing the product for 1 month now, I feel less tired, very fast delivery, I'm satisfied.

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Richard N.

Published on 28/09/2022 à 11h49 following a purchase from 19/07/2022

No effect whatsoever, plus the capsules blacken and rot, clear theft!!!!

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Response from Nurilia Published on 16/11/2022

Hello Mr. Nordstern,
you must have bought a box in a pharmacy that had already spent some time on the shelf!
Please contact us on +33 04 37 44 13 61 for a return: Nurilia is committed to changing all out-of-date boxes!

sylvia S.

Published on 28/09/2022 à 08h51 following a purchase from 19/08/2022

I am the mother who ordered your products for my daughter. This is the third order and my daughter is 37 years old with ovarian insufficiency and for the moment there is no return to provide you with since there has been no pregnancy! on the other hand, for the first time there has been a one week delay in menstruation.

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Julie A.

Published on 28/09/2022 à 06h41 following a purchase from 23/04/2022

Delivery problem, the parcel never arrived. Very difficult to reach customer service. It took over a month to get a refund: I don't recommend it.

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Response from Nurilia Published on 09/01/2023

Hello Mrs Aguilhon
We're sorry this has happened, but we do our utmost to respond to this type of request as quickly as possible.

The Nurilia team

Lucia S.

Published on 27/09/2022 à 17h41 following a purchase from 22/08/2022

So I regularly order Nurilia products and never had any problems...and on my last order I didn't get the right products. These products are very important for my PMA journey so I can't do without them. I sent 2 messages to report this error and no response. I still paid for products that I couldn't use. I had to place another emergency order...so I had to pay twice for my monthly treatment. I would like to be contacted for a refund.

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Response from Nurilia Published on 09/01/2023

Hello Mrs Santangelo

We're very sorry to hear about what happened. We do everything we can to avoid this kind of situation.
Please contact customer service on +33 04 37 44 13 61 or via the customer form on our website: https://www.nurilia.com/contact/
Sincerely

Nurilia

Anne F.

Published on 27/09/2022 à 16h42 following a purchase from 04/07/2022

Very dissatisfied. I wanted delivery to my vacation destination so as not to interrupt the treatment, but it was delivered to my home. In conclusion, I paid a lot for delivery for nothing!

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Response from Nurilia Published on 16/11/2022

Hello Mrs Francavilla,
we're sorry this happened, there may have been a mix-up when the address was registered on the site!
Next time, please contact our customer service department on +33 04 37 44 13 61.

Claire V.

Published on 27/09/2022 à 15h02 following a purchase from 29/07/2022

Just a parcel delivery problem, left waiting at the sorting center but top reactive after-sales service, parcel well received afterwards, just for the delay a commercial gesture would have been welcome. Very reactive sales person.

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Djamila B.

Published on 27/09/2022 à 14h11 following a purchase from 28/08/2022

I am for the moment I can not give my opinion because I test but on the other hand very good advice from COHEN very listening

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Axelle R.

Published on 27/09/2022 à 11h51 following a purchase from 11/08/2022

I can't see any results yet, but I've heard good things from people around me.

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Christophe M.

Published on 27/09/2022 à 11h26 following a purchase from 27/08/2022

Perfect order, satisfaction with the products received, hope for a pregnancy soon, but high delivery costs for Belgium.

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Angelique L.

Published on 27/09/2022 à 11h07 following a purchase from 25/05/2022

It's a shame we don't have a choice of carrier and shipping costs are far too expensive The product itself is great But I've found an equivalent in another brand and cheaper in pharmacies

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Julie G.

Published on 27/09/2022 à 10h53 following a purchase from 04/05/2022

The product was listed as available on the site when it wasn't! Reimbursement requested and carried out after several emails and reminders!

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Response from Nurilia Published on 09/01/2023

Hello Mrs Grondier,

Thank you for your feedback. We have indeed had stock problems and we apologize for the inconvenience.
We remain available via our after-sales service on +33 04 37 44 13 61 or via the customer form on our website: https://www.nurilia.com/contact/
Sincerely

The Nurilia team