Customer reviews of Nutri-bay

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 693 published reviews
5 2 443 91% 4 150 6% 3 28 1% 2 21 1% 1 51 2%

Summary of reviews

Nutri-bay consistently delivers fast and reliable service, with quick, efficient delivery and clear emphasis on keeping orders moving smoothly to customers. The experience is enhanced by a wide range of products, competitive prices, and frequent signs of appreciation such as personalized notes in the box and helpful, responsive support. Customers highlight smooth ordering, straightforward navigation, and multiple repeat purchases, underscoring consistent satisfaction and trust in the store. The overall experience is described as enjoyable and dependable, with positive mentions of brand variety, promotions, and a loyal, easy shopping process.

Reviews 2 and 3 stars

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C
CORINNE B.
Rating: 3 out of 5
following a purchase from 05/05/2026
Le coffret avait les coins arrachés. Déçue pour un cadeau d'anniversaire.
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fabien F.
Rating: 2 out of 5
following a purchase from 03/05/2026
Deux gels étaient percés et avaient fui dans le carton. Dommage car d’habitude le service est irreprochable
C
Christophe D.
Rating: 2 out of 5
following a purchase from 11/04/2026
5 stars for Nutri-bay but 0 star for delivery via Mondial Relay. A wide selection of products. Orders always arrive in full. Excellent+++ ! But delivery via Mondial Relay is a disaster. Delivery times vary greatly and are unreliable. I’ve already had to go to a shop to buy (as duplicates of) the entire content of an order that didn’t arrive before a race. I’m afraid this is happening again this week.
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Christian C.
Rating: 2 out of 5
following a purchase from 28/04/2026
Les aliments reçus récemment (mai 2026) ont été fabriqués en juin 2025 et expirent en juin 2026 :–(
A
Alexis T.
Rating: 3 out of 5
following a purchase from 03/04/2026
C'est cher malgré le besoin
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Philippe G.
Rating: 2 out of 5
following a purchase from 29/03/2026
Cliff- bar in received end march2026 we're only good till april 2026...not much time left tot eat a whole box of thema. Could have some Longer shelf life
C
Cedric W.
Rating: 2 out of 5
following a purchase from 28/03/2026
Commande de gels cafféinés. Reçu la version sans
D
Davide B.
Rating: 2 out of 5
following a purchase from 07/03/2026
La consegna è stata velocissima ma davvero troppo costosa. Quasi 20€ per una consegna a domicilio in Italia è davvero fuori mercato.Fate qualcosa per migliorare questo servizio. La scadenza prodotto indicata al momento dell' acquisto sarebbe un altro plus.
M
Maxime D.
Rating: 3 out of 5
following a purchase from 02/03/2026
Really happy with the order. Nevertheless, I’m disappointed with the promo code. I had a nice promo code from an athlète, but i could not use it because i already at 5% on the products I was buying. 5% is nothing. I would have preffered to have 15% and not 5%. It’s a pity that we cannot chose between both.
M
Marc D.
Rating: 2 out of 5
following a purchase from 21/02/2026
Mom colis a été déposé dans un point relais à 10km de mon domicile, un endroit où même les bus ne vont pas. Il est possible que ce soit Mondial Relais? Les produits correspondent à mes attentes.
D
Denis C.
Rating: 3 out of 5
following a purchase from 05/11/2025
Le système de distribution Mondial Relay devrait être actualisé. J’ai un dépôt à 100m et je dois faire plus de 8 kms pour récupérer le colis.
M
Mike C.
Rating: 2 out of 5
following a purchase from 30/10/2025
Un gel avait percé dans le colis . Les paquets collaient entre eux. Bref pas génial 🥲. Avant cet envoi, tout a toujours été parfait. C’est un accident qui peut arriver.
D
Diogo P.
Rating: 3 out of 5
following a purchase from 27/10/2025
I took some time to arrive...
K
Karl K.
Rating: 3 out of 5
following a purchase from 23/10/2025
The goods themselves are not to be criticized, the order is also no problem and goes quickly step by step to payment. Here you can find the usual payment methods...Great. But the delivery times do not match the specifications, for me it's a no-go, as I had to rely on these guidelines due to traveling. Despite a buffer of 2 days (+), the delivery was missed to a hotel. Perhaps they should reconsider their collaboration with GLS ;-)
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Giovanna C.
Rating: 2 out of 5
following a purchase from 26/08/2025
Two ice creams arrived open and all stuck to each other
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Hyacinthe F.
Rating: 3 out of 5
following a purchase from 03/08/2025
Received a pack of 8 beet it Regen shoot , one of them wasn’t seal anymore (has been opened) and has leak in the package.
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Yann G.
Rating: 3 out of 5
following a purchase from 04/08/2025
Order was okay, delivery not too much, delivery fees are too high for the service provided.
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Charlotte S.
Rating: 3 out of 5
following a purchase from 06/04/2025
I’m very happy with the products, the price and the shipping. But I’m disappointed because I think there’s a mistake in my order, I contacted the customers service on the website and didn’t received any answer since…
J
Jerome P.
Rating: 2 out of 5
following a purchase from 12/05/2024
L un des gels a été percé lors du conditionnement et pas lors du transport puisque le carton était intact mais a l intérieur le gel s'est reparti dans l ensemble du carton. D autre part les dates limites de consommation sont pour ce coup très courte notamment en ce qui concerne certaines barres. Ça n est pas la première fois que je commande sur nutribay, mais c'est la première fois que je suis aussi mécontent du service ... 🤬
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Pircher M.
Rating: 3 out of 5
following a purchase from 28/04/2024
No invoice received
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jean claude B.
Rating: 3 out of 5
following a purchase from 26/04/2024
j'ai acheté récément OLEUS Dailly Shot (12 shots) je suis déçu , aucun effet notable
F
Florian W.
Rating: 3 out of 5
following a purchase from 07/02/2024
Top! Service rapide et efficace
H
HAKIM L.
Rating: 2 out of 5
following a purchase from 21/11/2023
Le délai de livraison trop long
B
Bruno P.
Rating: 3 out of 5
following a purchase from 14/09/2023
Très bon rapport qualité prix. Livraison rapide
R
Renaud S.
Rating: 2 out of 5
following a purchase from 28/05/2023
Product received early June had a best-before date in July…
C
cedric L.
Rating: 3 out of 5
following a purchase from 20/03/2023
Bons produits, prix corrects, en revanche un peu déçu des DLU (dates limites d’utilisation de certaines barres qui sont de moins de 6 mois pour certaines et d’un an pour d’autres ( sur un même produit juste le parfum diffère). Ça n’est pas très grave mais c’est à noter. 😉
N
Nikola D.
Rating: 3 out of 5
following a purchase from 11/03/2023
The limit expiration date of products very short..
A
anthony A.
Rating: 3 out of 5
following a purchase from 04/02/2023
C bien
P
Pierrefrancois D.
Rating: 3 out of 5
following a purchase from 12/01/2023
Bonjour, retard sur la livraison de ma commande (10jrs), sans avoir été averti, sauf après une demande d’explication de ma part.
Response from Nutri-bay
Nous sommes une nouvelle fois désolé pour le retard... Il arrive que Mondial Relay accuse certains retards durant certaines périodes de l'année. Ce problème est malheureusement indépendant de notre volonté.
P
Pierre R.
Rating: 2 out of 5
the product is in conformity but what is very penalizing is the delivery in relay point !!!!! You don't have any relay point in a city of 50 000 inhabitants but relay points in the countryside at 20 kilometers from the main city........ to be revised urgently
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Ludovic D.
Rating: 2 out of 5
Too much pepper
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Marcel T.
Rating: 2 out of 5
I am a little disappointed with the freshness of the products, as I received some energy gels and ZERO tablets in October 2022 with some recommended use by dates of February 2023, which is 4 months. I think that some of the products were dated a long time ago.
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Marc N.
Rating: 2 out of 5
I just wrote a review saying that the ergonomics of the site was to be reviewed and I just posted it and as I had not re-confirmed my rating (I had put 3 stars) and well my review has been deleted and it must be rewritten. Otherwise nothing to say about the prices / products / delays. Just an annoying site. Come on, a little effort of empathy with your customers and you will be at the top. For the moment there is still work to be done.
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Jocelyn G.
Rating: 3 out of 5
Delivery in relay point catastrophic 3 passages to recover a damaged parcel .dommage good product
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Jerome N.
Rating: 2 out of 5
The package arrived completely destroyed! Fortunately only one bag of Maurten was opened !
I was going to return the package, but I absolutely needed the order for an errand. I already remarked on this in a previous message, and I got no answer.
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montse B.
Rating: 2 out of 5
un paquete de veloforte vino abierto, y estaba seco por culpa de eso
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Ponsot M.
Rating: 3 out of 5
The order arrived late
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Emilie R.
Rating: 3 out of 5
The proposed relay point was closed, so no bars for my trail, I had to go to a store to buy some. Too bad
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BOUBAN
Rating: 3 out of 5
Compliant!
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Michael G.
Rating: 3 out of 5
Great product fast shipping only bemole the price a little high compared to the competition.order in the emergency otherwise buy elsewhere
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