Customer reviews of Obvious Parfums

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 366 published reviews
5 318 87% 4 20 5% 3 10 3% 2 10 3% 1 8 2%

Summary of reviews

Obvious Parfums consistently delivers fast delivery, careful packaging, and reliable service, with many customers highlighting prompt shipping, well-wrapped orders, and clear communication about rules and timelines. They offer a wide range of unique and original fragrances, with multiple mentions of distinctive scents such as pistachio, milk, matcha, and verbena, and positive notes on scent variety, longevity in some cases, and the impact of discovery kits and samples. Customers frequently praise the ability to try new fragrances through discovery sets, the quality of packaging, and the overall smooth ordering experience, including friendly customer service and quick responses. The store is described as trustworthy and professional, with several reviewers noting repeat purchases and strong satisfaction with the product assortment and delivery reliability.

1 star review

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C
Christine R.
Rating: 1 out of 5
following a purchase from 13/05/2026
Most unexpected and disappointing experience. The package was clearly not sealed and the bottle has disappeared. I retrieved the box with a piece of tape to keep it closed but only the samples were present. The adhesive tape used to seal the packaging is defective, there is no glue mark on the side facing the tape and the box is intact. Thank you in advance for the follow-up you will give to this message. Best regards
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Response from Obvious Parfums
Hello Christine,
We confirm that we have taken note of this inconvenience.

In this regard, we followed up with you earlier in the week to obtain additional information to finalize the processing of your request. Could you please get back to us by email to communicate the outcome you would like to give to this complaint (refund or new shipment)?

Awaiting your response, we wish you a pleasant day.
Best regards.
Customer Service
L
Laetitia M.
Rating: 1 out of 5
following a purchase from 16/04/2026
Hello, I am satisfied with the customer service and delivery but not with the product itself. The perfumes do not last at all, after 10 minutes there is no scent left. I am disappointed. I am really sorry to give you negative feedback on the quality of the product. Have a nice day.
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Naomi S.
Rating: 1 out of 5
following a purchase from 13/12/2024
My review only concerns the fragrance "Une pistache", which I didn't like at all, despite the trend. Olfactory-wise, I find it much closer to almond than to the idea of a pistachio dessert, which I think detracts from its deliciousness. The sillage is not powerful, as I don't find any hold or cling to it. Otherwise, the delivery service was perfect, and thank you for that!
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Alison S.
Rating: 1 out of 5
following a purchase from 31/10/2024
Not a fan of any perfume
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Leah G.
Rating: 1 out of 5
following a purchase from 15/08/2024
My order was shipped back because it says they didn't have a suffices address, even tho I gave my complete address. I now don't have my product or my $150
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Response from Obvious Parfums
Hi Leah!
Again, we are deeply sorry for this inconvenience.

As soon as you notified our team of this issue, we did our best to help you to receive your order in good shape. However, the new tracking number indicates that you received your parcel on 09/27/2024. As a result, we hope you enjoyed your perfume despite this late delivery!

Best regards,
The Customer Service
M
Mélanie D.
Rating: 1 out of 5
following a purchase from 13/07/2024
I took the scent sample which didn't convince me. But that's a matter of taste.
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Eva M.
Rating: 1 out of 5
following a purchase from 02/07/2024
I don't like the smell of the perfume but it's a matter of taste, so I can't say it's a bad perfume.
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Claire A.
Rating: 1 out of 5
following a purchase from 24/04/2024
The perfumes are great, but the delivery instructions I gave when I ordered were not taken into account at all. And the response to my complaint was slow.
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Response from Obvious Parfums
Dear customer,

We apologize for the inconvenience concerning the delivery of your perfume. Nevertheless, we thank you for your feedback and will do our utmost to improve our customer service accordingly.
Thank you for your patience and understanding,

Yours sincerely
Obvious Customer Service
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