Customer reviews of Obvious Parfums

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 366 published reviews

Summary of reviews

Obvious Parfums consistently delivers fast delivery, careful packaging, and reliable service, with many customers highlighting prompt shipping, well-wrapped orders, and clear communication about rules and timelines. They offer a wide range of unique and original fragrances, with multiple mentions of distinctive scents such as pistachio, milk, matcha, and verbena, and positive notes on scent variety, longevity in some cases, and the impact of discovery kits and samples. Customers frequently praise the ability to try new fragrances through discovery sets, the quality of packaging, and the overall smooth ordering experience, including friendly customer service and quick responses. The store is described as trustworthy and professional, with several reviewers noting repeat purchases and strong satisfaction with the product assortment and delivery reliability.

Reviews 1, 2, 3 and 4 stars

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Laura B.
Rating: 4 out of 5
following a purchase from 11/06/2024
An ethical brand with good value for money
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Marjorie D.
Rating: 2 out of 5
following a purchase from 30/05/2024
Trop tcheap
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Coralie C.
Rating: 4 out of 5
following a purchase from 27/05/2024
The first package was in a very bad condition and was missing most of the product. They sent me another one at no cost very quickly and without problem. Very good client service.
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Odile C.
Rating: 3 out of 5
following a purchase from 31/05/2024
I liked 50% of it
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Claire A.
Rating: 1 out of 5
following a purchase from 24/04/2024
The perfumes are great, but the delivery instructions I gave when I ordered were not taken into account at all. And the response to my complaint was slow.
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Response from Obvious Parfums
Dear customer,

We apologize for the inconvenience concerning the delivery of your perfume. Nevertheless, we thank you for your feedback and will do our utmost to improve our customer service accordingly.
Thank you for your patience and understanding,

Yours sincerely
Obvious Customer Service
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Carol C.
Rating: 4 out of 5
following a purchase from 25/05/2024
I received my parcel on time The bottle is simple but effective And the orange blossom is divine!!!! I'm also very happy with the hold 👍🏼 I'm delighted Carol
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Dominika W.
Rating: 3 out of 5
following a purchase from 13/05/2024
Not clear conditions for promotions - banner showing the promo that was not enabled at purchase
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Response from Obvious Parfums
Dear Dominika,
Thank you first for your order and this review.
Sorry for the lack of information. Our Mother's Day offer could not be combined with your newsletter discount.
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Florian B.
Rating: 4 out of 5
following a purchase from 29/03/2024
Package arrived early. Nice box to discover Obvious fragrances.
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