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I
Rating: 4 out of 5
I would have liked to have the choice of delivery. I almost lost my package which was given to a neighbor. Otherwise the products are perfect
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Customer reviews of Orinko
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 3 414 published reviews
Summary of reviews
Orinko customers highlight the reliable performance and clear setup of the filtration system, noting easy assembly, helpful video guides, and fast, careful shipping. They appreciate the tangible benefits of filtered water, including improved taste and softer water, and many commend durable, well-packaged components with practical design like a complete faucet and supportive accessories. The product line is described as efficient and practical for routine use, with long-lasting cartridge life and clear maintenance instructions. Overall satisfaction is reinforced by responsive support, straightforward installation, and durable materials that meet expectations for reliability and ease of use.
Reviews 1, 2, 3 and 4 stars
Reset filtersM
Rating: 4 out of 5
speed and product as described
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P
Rating: 4 out of 5
First purchase. Delivery time respected. Moreover we are satisfied with the product purchased
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A
Rating: 2 out of 5
For an order identical to the previous one, I received binchotan sticks 2 times smaller. So very disappointed, especially for a rather high price
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D
Rating: 4 out of 5
Upon receipt of my package, I was surprised by the size of the coals. A mistake on my part, possible. I think that the dimensions of the elements should be more explicit to avoid this kind of surprise. I have a two liter decanter and I have to put 2 pieces in it for 8 hours of treatment. Otherwise, the taste and purity of the water are perfect.
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F
Rating: 3 out of 5
The sticks are quite small and they continue to float despite frequent use
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D
Rating: 4 out of 5
Everything fine except that the coals arrived broken. I guess they can be used like that, but it's a bit of a shame. Thank you for your delivery and best regards
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C
Rating: 4 out of 5
I can't really evaluate because I just received my package but the site is pretty good 😄
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E
Rating: 3 out of 5
Hello, I give the rating of 3 simply because it is difficult to access the essential information about the coals. I suggest you write a summary such as Product Name, Number in Container, size of coals and especially the number of liters filterable per coal, under the product picture. I tear my hair out every time to know how many coals and of what size, how many boxes, I have to buy for my 8 liter bottles. I spend at least an hour re-reading everything each time. That said, it's always you guys that I come back to. Because you are the best! Thank you so much. Eve.
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E
Rating: 2 out of 5
Non-contractual photos... No need to put fat photos for such a small product. Patrick.
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M
Rating: 4 out of 5
I really appreciated the fast delivery, the precise and clear instructions, and of course the products that I discover and test with pleasure and that already satisfy me.
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B
Rating: 4 out of 5
For the benefits of activated charcoal and the quality of these products I recommend the Orinko brand.
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E
Rating: 4 out of 5
Very good service.
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C
Rating: 4 out of 5
Very good
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E
Rating: 3 out of 5
I ordered bamboo activated charcoal and it is not very strong, almost 60% of it crumbled in 2 weeks, but in the end it is my responsibility because I should have bought what I usually use. solid Bishotan charcoal
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S
Rating: 1 out of 5
the products were sent in a bubble envelope, one of the sticks arrived completely crumbled, therefore unusable because otherwise obliged to filter the particles of coal each time it is left "immersed". Too bad, a more solid package is needed.
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T
Rating: 4 out of 5
Order received quickly and carefully.
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F
Rating: 2 out of 5
hollow charcoal sticks, some broken, others too big to fit in the water bottles
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J
Rating: 4 out of 5
After some delivery problems, the package arrived with the post office, recurring problems with DPD,
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F
Rating: 4 out of 5
Correct. Product conforms to the description.
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E
Rating: 4 out of 5
I am amazed and very satisfied with the quality of the Orinko site, the fast delivery and especially the ceramic beads which are really effective. The purified water has a completely different taste!
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J
Rating: 3 out of 5
I am disappointed, it is not sticks but a stone not easy to place in a carafe and some small pieces. At my first order I was very satisfied.
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P
Rating: 4 out of 5
I had a little problem with delivery but everything finally arrived safely, after Christmas. The product is exactly what I was looking for.
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A
Rating: 3 out of 5
I was surprised to hear that my order had to be completed. I wrote to the customer service who answered me, except that in the meantime my order was completed by itself. For the rest no problem
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M
Rating: 4 out of 5
Hello, I put only 4 stars because I have difficulty to evaluate the benefits of the charcoal. Besides, a small problem, given its lightness, it tends to rise in the carafe, so it is partially immersed ... is there a way to keep it deeper?
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C
Rating: 4 out of 5
Completely satisfied with the products I ordered
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N
Rating: 3 out of 5
The water tastes like tap water and yet I took the grey and pink beads. Maybe I should take activated carbon in addition to the pearls. For the moment I don't drink the water directly but I use it to make herbal teas or to cook.
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M
Rating: 4 out of 5
nothing to complain about....
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D
Rating: 4 out of 5
Quality products quickly delivered
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M
Rating: 4 out of 5
Fast.
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L
Rating: 2 out of 5
I hadn't seen the size of the coals. For the price I thought I was getting a deal. In fact I have 6 that are the size of 3. In the end it's not worth it. I don't recommend it.
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C
Rating: 3 out of 5
The charcoal sticks I ordered float in the carafe even after 1 night of soaking and 2 water changes. I had to boil them for 10', to try to change their density, and they broke. I miss the Japanese binchotan; not happy with these purifying activated carbons.
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S
Rating: 4 out of 5
Very fast delivery. Well packaged, remains to be tested in the long run if effective and will replace the use of plastic bottles. From the beginning, I noticed a softened water compared to hard tap water.
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F
Rating: 4 out of 5
Quick delivery and deposit in the mailbox
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P
Rating: 4 out of 5
The products are great but there was a broken pink ceramic bead in the package.
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J
Rating: 4 out of 5
seems effective, but too expensive
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J
Rating: 3 out of 5
not at all convinced of the effectiveness
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P
Rating: 4 out of 5
Very good product
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P
Rating: 1 out of 5
not complete, 4 beads are missing
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R
Rating: 4 out of 5
quick
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