Customer reviews of Orinko

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 3 322 published reviews
5 2 686 81% 4 422 13% 3 124 4% 2 39 1% 1 51 2%

Summary of reviews

The online store "Orinko" is praised for its products, particularly the gravity water filter and charcoal refills, which deliver clean and pleasant-tasting water that many find superior to tap water. Customers highlight the ease of installation and use, appreciating the aesthetic design of the carafe made from stainless steel. The promptness of delivery stands out, with many noting their orders arrived quickly and in good condition.

Reviews 1, 2 and 3 stars

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P
Pascale R.
Rating: 3 out of 5
following a purchase from 06/03/2024
The diameter of the sticks is too wide to pass the neck of my flasks, which is twice as wide as a bottle! I'm very disappointed.
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Christiane G.
Rating: 3 out of 5
following a purchase from 06/03/2024
Very good.
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Frédérique B.
Rating: 1 out of 5
following a purchase from 27/02/2024
I won't recommend it, it's a missed purchase.
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Eva G.
Rating: 3 out of 5
following a purchase from 21/02/2024
Despite good packaging, 2 out of 10 sticks were broken in 2.... Regarding the use, which is to purify water and improve its taste, it seems to work, to be seen over time.
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Christine S.
Rating: 2 out of 5
following a purchase from 17/02/2024
Lump coal
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Patrice L.
Rating: 3 out of 5
following a purchase from 07/02/2024
I'm happy with the decanter, benchotan and grey pearls, but not at all with the siwak. And I find that the information is not up to expectations.
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Stéphanie B.
Rating: 3 out of 5
following a purchase from 29/01/2024
Many ceramics were broken
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Eric H.
Rating: 3 out of 5
following a purchase from 22/01/2024
Fine, but made in China
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Jean-Luc F.
Rating: 2 out of 5
following a purchase from 02/01/2024
The coals were nowhere near the weight advertised on the packaging.
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Françoise D.
Rating: 3 out of 5
following a purchase from 03/12/2023
I had problems confirming my order, as I couldn't create my (new) account, and therefore couldn't take advantage of the advertised 10% discount. Too bad. Yours faithfully FBA
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laurence C.
Rating: 2 out of 5
following a purchase from 03/12/2023
The product purchased has half the lifespan of my previous order. The price is therefore doubled.
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vincent B.
Rating: 1 out of 5
following a purchase from 13/11/2023
I received broken pearls. I went back to orinko who doesn't answer.
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Marie Thérèse D.
Rating: 1 out of 5
following a purchase from 20/10/2023
Of the 3, one was completely broken and another a little broken.
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Lucie P.
Rating: 1 out of 5
following a purchase from 01/08/2023
Not received
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MC V.
Rating: 1 out of 5
following a purchase from 02/10/2023
I'm not satisfied, the coal disintegrates in the decanter.
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Pascal B.
Rating: 1 out of 5
following a purchase from 12/09/2023
Super
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anne H.
Rating: 2 out of 5
following a purchase from 31/08/2023
After boiling the coals, the water was black and a week later I still have coal residue in the water in my carafe. This was not the case with other brands of coals.
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ANTOINETTE P.
Rating: 3 out of 5
following a purchase from 11/08/2023
The coals are really small, I'm disappointed 😞
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Mario L.
Rating: 1 out of 5
following a purchase from 22/07/2023
Not a good product.
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Shemon K.
Rating: 1 out of 5
following a purchase from 29/06/2023
the sticks are small for the price and damaged, crumbly, no interest except for wanting to drink charcoal powder.
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vivian D.
Rating: 2 out of 5
following a purchase from 11/06/2023
The coals are not of good quality, a little disappointed compared to what I'm used to.
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Noemie G.
Rating: 3 out of 5
following a purchase from 08/06/2023
Hello, I ordered 2 charcoal kits from France, and in one of the kits, a charcoal was broken, unusable. Also, the coals don't stay at the bottom of the carafe, they rise up and it's not practical to close the carafe.
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Brigitte D.
Rating: 1 out of 5
following a purchase from 08/06/2023
Very good product arrived in good condition
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Christine P.
Rating: 3 out of 5
following a purchase from 02/06/2023
The carafe is beautiful and efficient, but the pourer isn't great because there are no air inlets, so the water flows very slowly.
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Jenny B.
Rating: 1 out of 5
following a purchase from 20/05/2023
Hello. I still haven't received my order. I would like to put 0 stars!
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Sylvie G.
Rating: 3 out of 5
following a purchase from 24/04/2023
offer a delivery address other than the home address
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Grazia C.
Rating: 1 out of 5
following a purchase from 26/04/2023
There is no yellow sticker on the package that proves its authenticity
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Jean Luc L.
Rating: 3 out of 5
following a purchase from 26/03/2023
Only three stars, because I don't know if I can use the water from my well for hydration purposes
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sylvia T.
Rating: 1 out of 5
following a purchase from 05/02/2023
The pieces of coal are very small (much smaller than on the picture). The water is cloudy. And, the ceramic beads do not remove the scale. I went back to the good old commercial carafe.
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DELPHINE B.
Rating: 2 out of 5
following a purchase from 11/01/2023
Disappointed with the product the tap water is still bad the treatment of my order was excellent
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Alexandra T.
Rating: 1 out of 5
following a purchase from 11/01/2023
I was disappointed and surprised by the product. The 3 charcoal sticks are so light that they do not submerge in water. I had never had wood so light and fine. The water keeps its taste, it is attenuated but one always feels it. I followed the recommendations. Disappointed because the price and the fdp are important.
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Nicolas D.
Rating: 1 out of 5
following a purchase from 23/12/2022
The rubber seal of the stainless steel filter prevents water from flowing out and only allows a small amount of water to pass through!
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Claire D.
Rating: 1 out of 5
following a purchase from 10/12/2022
Does not respond to claims
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NADIA L.
Rating: 1 out of 5
following a purchase from 30/11/2022
Very good products
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Maelenn A.
Rating: 3 out of 5
following a purchase from 14/11/2022
Product conforms but packaging is a little light... the coals arrived broken
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laurie G.
Rating: 1 out of 5
following a purchase from 06/11/2022
the package has not arrived. how can i give you my opinion please ?????? why has my order not arrived yet please investigate and keep me informed. l gabay
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Le Palmec R.
Rating: 2 out of 5
following a purchase from 16/10/2022
Damaged package and bamboo filters, skip it- Long delivery
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JACQUES B.
Rating: 3 out of 5
following a purchase from 07/10/2022
I was a little disappointed to find myself with a stick split in 2, not because of a bad handling, but because it had been pre-sawed
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ANDREE E.
Rating: 2 out of 5
following a purchase from 17/09/2022
Too bad there was a completely broken coal well wrapped in its paper in the box!
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Camille V.
Rating: 1 out of 5
following a purchase from 05/08/2022
The customer service responds quickly, but I am disappointed with the product received (French activated carbon) which does not do the job announced ...
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