Customer reviews of Orinko

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 3 322 published reviews
5 2 686 81% 4 422 13% 3 124 4% 2 39 1% 1 51 2%

Summary of reviews

The online store "Orinko" is praised for its products, particularly the gravity water filter and charcoal refills, which deliver clean and pleasant-tasting water that many find superior to tap water. Customers highlight the ease of installation and use, appreciating the aesthetic design of the carafe made from stainless steel. The promptness of delivery stands out, with many noting their orders arrived quickly and in good condition.

Reviews 1, 2 and 4 stars

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D
David M.
Rating: 1 out of 5
following a purchase from 05/04/2025
Sticks too thin arrived broken. Will not order again.
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Claude P.
Rating: 4 out of 5
following a purchase from 14/03/2025
How to know if we have a copy or a real binchotan.
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Isabelle B.
Rating: 4 out of 5
following a purchase from 16/02/2025
The products are of the expected quality. The only downside: each siwak stick comes in vacuum-packed plastic, which is not environmentally friendly.
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Sylvie A.
Rating: 4 out of 5
following a purchase from 13/02/2025
Good product but the 1st coal I opened is broken in 2...
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Fabrice M.
Rating: 4 out of 5
following a purchase from 08/02/2025
Very good products, only downside, the package arrived a little damaged with a broken binchotan and a ceramic bead.
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GENNY F.
Rating: 4 out of 5
following a purchase from 16/01/2025
The first parcel arrived very damaged, the 4 coals were broken, after complaint I received 3 other coals. The person who answered me was very efficient and friendly.
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François M.
Rating: 4 out of 5
following a purchase from 12/01/2025
Very good product
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Chantal P.
Rating: 4 out of 5
following a purchase from 04/01/2025
Filters water too quickly, cartridge probably incorrectly fitted ...
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serge T.
Rating: 4 out of 5
following a purchase from 19/12/2024
You'd think that the tank carbon filters sold in sets of 2 were made in France if you look at the illustration of the tank filter set on sale, since the French flag is featured prominently. The tank must be French but the filters are Chinese! I don't know if they're controlled on how they're made? I hope so. I find it confusing. Hence my 4 stars and not 5.
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Denise R.
Rating: 4 out of 5
following a purchase from 29/11/2024
The water purified by the ceramic beads and binchotan is very pleasant to drink. After 3 days, the binchotan has broken in two. This does not alter the taste.
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Christian B.
Rating: 4 out of 5
following a purchase from 03/11/2024
Expected results . The water treated with binchotan is drinkable with a correct taste. With the addition of ceramic pearls, we should achieve perfection.
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Philippe L.
Rating: 4 out of 5
following a purchase from 19/10/2024
Compliant and in good condition
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Sylvie D.
Rating: 4 out of 5
following a purchase from 12/10/2024
Fine, but your instructions tell you not to leave the charcoal in the water, whereas the ones I ordered before didn't ask you to do that.
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Beatrice V.
Rating: 4 out of 5
following a purchase from 06/10/2024
Product as expected . Fast delivery but the product was not delivered to the chosen relay .
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Sylvie T.
Rating: 1 out of 5
following a purchase from 29/09/2024
1st parcel of coals arrived in crumbs. Second for exchange: the coals don't match the size of what I paid for.
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hervé D.
Rating: 4 out of 5
following a purchase from 02/10/2024
Not used yet but cde send parcel 👍
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NICOLE B.
Rating: 1 out of 5
following a purchase from 30/09/2024
No response to my complaints, partial delivery
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Nathalie S.
Rating: 4 out of 5
following a purchase from 28/09/2024
Perfect
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Marc A.
Rating: 4 out of 5
following a purchase from 20/09/2024
In line with expectations
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Françoise D.
Rating: 1 out of 5
following a purchase from 14/09/2024
Hello On further research, I realized that you make your own binchotan, so it has nothing to do with those from Japan. What's more, the manufacturing processes are done with chemicals, so they're not good for your health. I'm sorry to tell you all this. Moreover, if your products really came from Japan, there would be a yellow label on each packet. Best regards F.Dubois
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PATRICE B.
Rating: 2 out of 5
following a purchase from 01/09/2024
1 Article broken!
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Patrick S.
Rating: 1 out of 5
following a purchase from 31/08/2024
Out of 5 bamboo binchotans, 3 arrived broken, one of which was unusable.
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Thierry M.
Rating: 2 out of 5
following a purchase from 27/07/2024
Charcoal particles remain at the bottom of the carafe It's unpleasant and can be dangerous I sent an email to report it but no reply from you Shame!
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Annick B.
Rating: 1 out of 5
following a purchase from 12/08/2024
Disappointed the activated charcoal sticks are very very small. I can't use the sticks for my teeth because I've had allergies, so I wouldn't recommend you.
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Sylvie A.
Rating: 4 out of 5
following a purchase from 08/08/2024
Very nice decanter, the water is good, but there's still some limescale. I used to be a Brita fan, but this one was more efficient in this respect.
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Solange D.
Rating: 1 out of 5
following a purchase from 27/07/2024
I have sent you an email. My order was delivered to my mailbox and was damaged.
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Rose-Line G.
Rating: 2 out of 5
following a purchase from 28/07/2024
I wrote to you to let you know that the product arrived broken. I still have not received your reply.
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Christian H.
Rating: 4 out of 5
following a purchase from 30/06/2024
Product conforms and delivery time respected
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ERIC D.
Rating: 4 out of 5
following a purchase from 14/06/2024
Looks like a quality product. Communication was not perfectly smooth at the time of purchase.
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EVELYNE S.
Rating: 4 out of 5
following a purchase from 30/04/2024
Very happy and the water tastes great and no more stomach aches despite filtering the water in the carafe Super
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Cécile S.
Rating: 4 out of 5
following a purchase from 01/05/2024
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joelle G.
Rating: 4 out of 5
following a purchase from 26/04/2024
After a slow and uncommunicative service, I acknowledge that I received a parcel with coals in perfect condition and I thank you for it.
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yolande P.
Rating: 4 out of 5
following a purchase from 20/04/2024
Nice decanter, practical for storing charcoal and ceramic granules. On the other hand, its narrow neck doesn't make cleaning very easy, and I wonder if the stopper prevents the chlorine from evaporating?
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Marie D.
Rating: 4 out of 5
following a purchase from 17/04/2024
Too bad the carafe is made in China...
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Gonzague T.
Rating: 4 out of 5
following a purchase from 14/04/2024
Happy with my purchase. This carafe filter reduces the taste of tap water. The mouthfeel is softer.
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Elodie A.
Rating: 1 out of 5
following a purchase from 25/03/2024
Hello I can't use the carafe and the charcoal because the charcoal doesn't fit in the filter...
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Céline L.
Rating: 1 out of 5
following a purchase from 01/04/2024
The tube has two small dents and the charcoal is much smaller than in the photo. I have to buy new ones. The water still tastes of chlorine.
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Rodolphe R.
Rating: 4 out of 5
following a purchase from 16/03/2024
Effective, but arrived in pieces (not practical)
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Jean François V.
Rating: 4 out of 5
following a purchase from 07/03/2024
Just what I expected
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Patrick L.
Rating: 1 out of 5
following a purchase from 07/03/2024
The parcel did not arrive on time. It said 24 to 48 hours. It arrived 2 days later but I had to leave to take the product to my son in Guyana... I missed it! Too bad
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