Customer reviews of Orinko

9,4 /10

Based on 3 414 published reviews

5 2 765 81% 4 433 13% 3 126 4% 2 39 1% 1 51 1%

Summary of reviews

Orinko customers highlight the reliable performance and clear setup of the filtration system, noting easy assembly, helpful video guides, and fast, careful shipping. They appreciate the tangible benefits of filtered water, including improved taste and softer water, and many commend durable, well-packaged components with practical design like a complete faucet and supportive accessories. The product line is described as efficient and practical for routine use, with long-lasting cartridge life and clear maintenance instructions. Overall satisfaction is reinforced by responsive support, straightforward installation, and durable materials that meet expectations for reliability and ease of use.

Reviews 1, 2 and 4 stars

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Laurie G.

Published on 18/11/2022 à 16h39 following a purchase from 06/11/2022

the package has not arrived. how can i give you my opinion please ?????? why has my order not arrived yet please investigate and keep me informed. l gabay

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Le Palmec R.

Published on 27/10/2022 à 21h36 following a purchase from 16/10/2022

Damaged package and bamboo filters, skip it- Long delivery

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Monique B.

Published on 15/10/2022 à 15h51 following a purchase from 04/10/2022

Very good. The carafe and its diffuser are of good quality. Very well packaged so well protected. The charcoal is dense, black and shiny. The water tastes good after the recommended time

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Azucena A.

Published on 13/10/2022 à 13h56 following a purchase from 01/10/2022

Package received on time. Goods conform to the order. I took a French coal and 15 grey pearls. The water is very hard at home and 15 pearls are not enough for 1.5 liter.

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Claude D.

Published on 13/10/2022 à 11h30 following a purchase from 02/10/2022

Great! However, I believe that your site is not secure for credit card payment other than PayPal

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Andree E.

Published on 29/09/2022 à 11h29 following a purchase from 17/09/2022

Too bad there was a completely broken coal well wrapped in its paper in the box!

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Camille V.

Published on 24/09/2022 à 09h16 following a purchase from 05/08/2022

The customer service responds quickly, but I am disappointed with the product received (French activated carbon) which does not do the job announced ...

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Annie G.

Published on 22/09/2022 à 12h46 following a purchase from 09/09/2022

I have been using activated carbons for 2 weeks now, the taste of the water is a little better but it is difficult for me to judge its efficiency on pesticides, drugs and other undesirable molecules... Only an analysis before and after using the charcoal could reassure me! My only consolation is not to use plastic bottles anymore.

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Gerardine V.

Published on 15/09/2022 à 09h35 following a purchase from 16/08/2022

very satisfied. Thank you. Interesting discovery to continue.

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Dorothée J.

Published on 14/09/2022 à 12h01 following a purchase from 13/07/2022

Expensive but good quality products

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Catherine L.

Published on 14/09/2022 à 09h23 following a purchase from 07/09/2022

received quickly, thank you

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Mélanie S.

Published on 14/09/2022 à 08h37 following a purchase from 25/08/2022

🥰

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Isabelle M.

Published on 02/07/2022 à 13h43 following a purchase from 21/06/2022

I would have liked to have the choice of delivery. I almost lost my package which was given to a neighbor. Otherwise the products are perfect

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Michel M.

Published on 24/06/2022 à 19h32 following a purchase from 13/06/2022

speed and product as described

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Pierre P.

Published on 23/06/2022 à 11h44 following a purchase from 12/06/2022

First purchase. Delivery time respected. Moreover we are satisfied with the product purchased

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Angélique M.

Published on 09/06/2022 à 16h29 following a purchase from 27/05/2022

For an order identical to the previous one, I received binchotan sticks 2 times smaller. So very disappointed, especially for a rather high price

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Denis V.

Published on 26/05/2022 à 16h12 following a purchase from 13/05/2022

Upon receipt of my package, I was surprised by the size of the coals. A mistake on my part, possible. I think that the dimensions of the elements should be more explicit to avoid this kind of surprise. I have a two liter decanter and I have to put 2 pieces in it for 8 hours of treatment. Otherwise, the taste and purity of the water are perfect.

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Dominique P.

Published on 20/03/2022 à 16h13 following a purchase from 08/03/2022

Everything fine except that the coals arrived broken. I guess they can be used like that, but it's a bit of a shame. Thank you for your delivery and best regards

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Christine R.

Published on 18/03/2022 à 14h12 following a purchase from 06/03/2022

I can't really evaluate because I just received my package but the site is pretty good 😄

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Edmond-Patrick L.

Published on 10/03/2022 à 15h09 following a purchase from 27/02/2022

Non-contractual photos... No need to put fat photos for such a small product. Patrick.

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Michelle H.

Published on 17/02/2022 à 16h41 following a purchase from 07/02/2022

I really appreciated the fast delivery, the precise and clear instructions, and of course the products that I discover and test with pleasure and that already satisfy me.

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Béatrice P.

Published on 13/02/2022 à 21h13 following a purchase from 31/01/2022

For the benefits of activated charcoal and the quality of these products I recommend the Orinko brand.

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Emilienne C.

Published on 12/02/2022 à 16h07 following a purchase from 01/02/2022

Very good service.

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Catherine T.

Published on 12/02/2022 à 12h18 following a purchase from 01/02/2022

Very good

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Sigrid D.

Published on 22/01/2022 à 18h22 following a purchase from 04/01/2022

the products were sent in a bubble envelope, one of the sticks arrived completely crumbled, therefore unusable because otherwise obliged to filter the particles of coal each time it is left "immersed". Too bad, a more solid package is needed.

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Thierry C.

Published on 14/01/2022 à 15h58 following a purchase from 03/01/2022

Order received quickly and carefully.

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Frédérique C.

Published on 13/01/2022 à 21h15 following a purchase from 02/01/2022

hollow charcoal sticks, some broken, others too big to fit in the water bottles

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Jean Claude L.

Published on 13/01/2022 à 16h07 following a purchase from 01/01/2022

After some delivery problems, the package arrived with the post office, recurring problems with DPD,

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Frédérick L.

Published on 13/01/2022 à 14h36 following a purchase from 31/12/2021

Correct. Product conforms to the description.

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Evelyne B.

Published on 01/01/2022 à 13h03 following a purchase from 21/12/2021

I am amazed and very satisfied with the quality of the Orinko site, the fast delivery and especially the ceramic beads which are really effective. The purified water has a completely different taste!

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Pascale B.

Published on 29/12/2021 à 18h03 following a purchase from 16/12/2021

I had a little problem with delivery but everything finally arrived safely, after Christmas. The product is exactly what I was looking for.

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Marie Hélène G.

Published on 17/12/2021 à 07h01 following a purchase from 06/12/2021

Hello, I put only 4 stars because I have difficulty to evaluate the benefits of the charcoal. Besides, a small problem, given its lightness, it tends to rise in the carafe, so it is partially immersed ... is there a way to keep it deeper?

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Chantal B.

Published on 15/12/2021 à 10h47 following a purchase from 02/12/2021

Completely satisfied with the products I ordered

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Michelle J.

Published on 09/12/2021 à 19h11 following a purchase from 28/11/2021

nothing to complain about....

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Daniel R.

Published on 09/12/2021 à 14h42 following a purchase from 28/11/2021

Quality products quickly delivered

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Marie Laure D.

Published on 02/12/2021 à 13h21 following a purchase from 20/11/2021

Fast.

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Laure S.

Published on 29/11/2021 à 12h52 following a purchase from 18/11/2021

I hadn't seen the size of the coals. For the price I thought I was getting a deal. In fact I have 6 that are the size of 3. In the end it's not worth it. I don't recommend it.

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Sophie D.

Published on 02/11/2021 à 11h59 following a purchase from 17/10/2021

Very fast delivery. Well packaged, remains to be tested in the long run if effective and will replace the use of plastic bottles. From the beginning, I noticed a softened water compared to hard tap water.

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François M.

Published on 04/10/2021 à 08h57 following a purchase from 22/09/2021

Quick delivery and deposit in the mailbox

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Pascale B.

Published on 30/09/2021 à 15h23 following a purchase from 18/09/2021

The products are great but there was a broken pink ceramic bead in the package.

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