Customer reviews of Orinko

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Ghislaine U.

Rating: 4 out of 5

Published on 06/05/2025 à 03h45 following a purchase from 24/04/2025

I can just say that the water tastes better

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Agnès P.

Rating: 4 out of 5

Published on 04/05/2025 à 16h55 following a purchase from 23/04/2025

But the assembly lacks slow-motion explanations!

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François C.

Rating: 4 out of 5

Published on 04/05/2025 à 13h44 following a purchase from 27/02/2025

Waiting time between order and delivery very long but satisfied with the product. I hope the announced filtration benefits correspond well to reality.

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David M.

Rating: 1 out of 5

Published on 17/04/2025 à 12h35 following a purchase from 05/04/2025

Sticks too thin arrived broken. Will not order again.

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Claude P.

Rating: 4 out of 5

Published on 27/03/2025 à 16h33 following a purchase from 14/03/2025

How to know if we have a copy or a real binchotan.

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Monique G.

Rating: 3 out of 5

Published on 03/03/2025 à 15h38 following a purchase from 20/02/2025

I'm disappointed by the bamboo charcoal, which is much less effective than the oak binchotan I used to take from you.

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Isabelle B.

Rating: 4 out of 5

Published on 27/02/2025 à 22h07 following a purchase from 16/02/2025

The products are of the expected quality. The only downside: each siwak stick comes in vacuum-packed plastic, which is not environmentally friendly.

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Sylvie A.

Rating: 4 out of 5

Published on 24/02/2025 à 12h37 following a purchase from 13/02/2025

Good product but the 1st coal I opened is broken in 2...

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Fabrice M.

Rating: 4 out of 5

Published on 22/02/2025 à 10h43 following a purchase from 08/02/2025

Very good products, only downside, the package arrived a little damaged with a broken binchotan and a ceramic bead.

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GENNY F.

Rating: 4 out of 5

Published on 27/01/2025 à 17h00 following a purchase from 16/01/2025

The first parcel arrived very damaged, the 4 coals were broken, after complaint I received 3 other coals. The person who answered me was very efficient and friendly.

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François M.

Rating: 4 out of 5

Published on 24/01/2025 à 10h57 following a purchase from 12/01/2025

Very good product

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Chantal P.

Rating: 4 out of 5

Published on 17/01/2025 à 21h47 following a purchase from 04/01/2025

Filters water too quickly, cartridge probably incorrectly fitted ...

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serge T.

Rating: 4 out of 5

Published on 05/01/2025 à 09h06 following a purchase from 19/12/2024

You'd think that the tank carbon filters sold in sets of 2 were made in France if you look at the illustration of the tank filter set on sale, since the French flag is featured prominently. The tank must be French but the filters are Chinese! I don't know if they're controlled on how they're made? I hope so. I find it confusing. Hence my 4 stars and not 5.

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Frédéric D.

Rating: 3 out of 5

Published on 22/12/2024 à 12h55 following a purchase from 11/12/2024

Good product SAV ABSENT

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Denise R.

Rating: 4 out of 5

Published on 12/12/2024 à 17h00 following a purchase from 29/11/2024

The water purified by the ceramic beads and binchotan is very pleasant to drink. After 3 days, the binchotan has broken in two. This does not alter the taste.

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Corinne J.

Rating: 3 out of 5

Published on 25/11/2024 à 10h31 following a purchase from 14/11/2024

I'm quite satisfied with my cartridges, although I haven't had enough experience yet. I'm surprised by the speed of filtration. I had Doulton cartridges before and filtration was drip-feed. The ORINKO instructions state that filtration takes 4 hours...My filtration took barely 2 hours. I hope that the value for money, given the much longer life of these cartridges than the Doultons, is as reliable.

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Christian B.

Rating: 4 out of 5

Published on 14/11/2024 à 16h35 following a purchase from 03/11/2024

Expected results . The water treated with binchotan is drinkable with a correct taste. With the addition of ceramic pearls, we should achieve perfection.

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Philippe L.

Rating: 4 out of 5

Published on 31/10/2024 à 12h50 following a purchase from 19/10/2024

Compliant and in good condition

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Sylvie D.

Rating: 4 out of 5

Published on 26/10/2024 à 09h15 following a purchase from 12/10/2024

Fine, but your instructions tell you not to leave the charcoal in the water, whereas the ones I ordered before didn't ask you to do that.

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Beatrice V.

Rating: 4 out of 5

Published on 18/10/2024 à 12h33 following a purchase from 06/10/2024

Product as expected . Fast delivery but the product was not delivered to the chosen relay .

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Sylvie T.

Rating: 1 out of 5

Published on 14/10/2024 à 16h15 following a purchase from 29/09/2024

1st parcel of coals arrived in crumbs. Second for exchange: the coals don't match the size of what I paid for.

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hervé D.

Rating: 4 out of 5

Published on 14/10/2024 à 11h49 following a purchase from 02/10/2024

Not used yet but cde send parcel 👍

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NICOLE B.

Rating: 1 out of 5

Published on 12/10/2024 à 14h51 following a purchase from 30/09/2024

No response to my complaints, partial delivery

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Nathalie S.

Rating: 4 out of 5

Published on 10/10/2024 à 12h13 following a purchase from 28/09/2024

Perfect

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Marc A.

Rating: 4 out of 5

Published on 03/10/2024 à 14h06 following a purchase from 20/09/2024

In line with expectations

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Françoise D.

Rating: 1 out of 5

Published on 28/09/2024 à 07h03 following a purchase from 14/09/2024

Hello On further research, I realized that you make your own binchotan, so it has nothing to do with those from Japan. What's more, the manufacturing processes are done with chemicals, so they're not good for your health. I'm sorry to tell you all this. Moreover, if your products really came from Japan, there would be a yellow label on each packet. Best regards F.Dubois

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Patrick S.

Rating: 1 out of 5

Published on 12/09/2024 à 12h12 following a purchase from 31/08/2024

Out of 5 bamboo binchotans, 3 arrived broken, one of which was unusable.

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Thierry D.

Rating: 3 out of 5

Published on 30/08/2024 à 09h23 following a purchase from 19/08/2024

Impractical to pour water through the filter!

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Annick B.

Rating: 1 out of 5

Published on 23/08/2024 à 15h40 following a purchase from 12/08/2024

Disappointed the activated charcoal sticks are very very small. I can't use the sticks for my teeth because I've had allergies, so I wouldn't recommend you.

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Sylvie A.

Rating: 4 out of 5

Published on 19/08/2024 à 12h00 following a purchase from 08/08/2024

Very nice decanter, the water is good, but there's still some limescale. I used to be a Brita fan, but this one was more efficient in this respect.

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Solange D.

Rating: 1 out of 5

Published on 08/08/2024 à 18h05 following a purchase from 27/07/2024

I have sent you an email. My order was delivered to my mailbox and was damaged.

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Christian H.

Rating: 4 out of 5

Published on 11/07/2024 à 18h55 following a purchase from 30/06/2024

Product conforms and delivery time respected

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ERIC D.

Rating: 4 out of 5

Published on 27/06/2024 à 11h43 following a purchase from 14/06/2024

Looks like a quality product. Communication was not perfectly smooth at the time of purchase.

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EVELYNE S.

Rating: 4 out of 5

Published on 13/05/2024 à 12h21 following a purchase from 30/04/2024

Very happy and the water tastes great and no more stomach aches despite filtering the water in the carafe Super

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Cécile S.

Rating: 4 out of 5

Published on 12/05/2024 à 14h18 following a purchase from 01/05/2024

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joelle G.

Rating: 4 out of 5

Published on 09/05/2024 à 17h05 following a purchase from 26/04/2024

After a slow and uncommunicative service, I acknowledge that I received a parcel with coals in perfect condition and I thank you for it.

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yolande P.

Rating: 4 out of 5

Published on 03/05/2024 à 07h31 following a purchase from 20/04/2024

Nice decanter, practical for storing charcoal and ceramic granules. On the other hand, its narrow neck doesn't make cleaning very easy, and I wonder if the stopper prevents the chlorine from evaporating?

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Marie D.

Rating: 4 out of 5

Published on 28/04/2024 à 16h28 following a purchase from 17/04/2024

Too bad the carafe is made in China...

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Gonzague T.

Rating: 4 out of 5

Published on 28/04/2024 à 14h06 following a purchase from 14/04/2024

Happy with my purchase. This carafe filter reduces the taste of tap water. The mouthfeel is softer.

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Elodie A.

Rating: 1 out of 5

Published on 14/04/2024 à 21h53 following a purchase from 25/03/2024

Hello I can't use the carafe and the charcoal because the charcoal doesn't fit in the filter...

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