Customer reviews of Orinko

The coals are really small, I'm disappointed 😞

no worries on the order. but for the e-book you still have to be an expert to get it....

The Binchotan matches the description perfectly. The water tastes better. Too bad delivery isn't free for Belgium.

order conforms, received promptly

Not a good product.

delivery in good conditions

Good product, effective in removing chlorine from tap water

The order for porcelain beads to purify tap water was just what I was looking for.

the sticks are small for the price and damaged, crumbly, no interest except for wanting to drink charcoal powder.

I like the orinko coals, but not the hollow ones because they break in the water carafe. It lasts 6 months, the water tastes good and is crystal clear.

Hello, I ordered 2 charcoal kits from France, and in one of the kits, a charcoal was broken, unusable. Also, the coals don't stay at the bottom of the carafe, they rise up and it's not practical to close the carafe.

Very good product arrived in good condition

The carafe is beautiful and efficient, but the pourer isn't great because there are no air inlets, so the water flows very slowly.

Hello. I still haven't received my order. I would like to put 0 stars!

offer a delivery address other than the home address

There is no yellow sticker on the package that proves its authenticity

Satisfied with the site and the products

Satisfied; however thank you for informing me: after how long the water is purified? Do you have to mix it? etc. (instructions for use of the purifying carafe) Sincerely Michel FIETZ

Well received bamboo charcoal, very fragile products but excellent filtering.

The site is clear and well organized and all the information answers the questions you may have

Only three stars, because I don't know if I can use the water from my well for hydration purposes

Content with the product, has been used for a long time. Quick to get the product to you

Fast shipping and delivery. Good communication. Product conforms. Only small drawback: the shipping costs are a bit high and make the price of the product increase.

fast shipping, satisfied with the products purchased, I would have appreciated info on the use of charcoal sticks and beads

Very satisfied with the delivery

The pieces of coal are very small (much smaller than on the picture). The water is cloudy. And, the ceramic beads do not remove the scale. I went back to the good old commercial carafe.

In fact, you order 5 and you receive 6. It's great! Otherwise I like very much this system of brushing of teeth; that takes more time (for me which does not brush me the teeth in 3 minutes but in 30 seconds) but it is very effective. There is a handholding to be done but at the reception of the order, an internet link is given to facilitate this handholding.

Perfect! Fast and reliable. I just don't understand why the decanter is graduated in such an unusual and backward way. Nowadays, liquids are measured in liters and its fractions, right?

I was disappointed and surprised by the product. The 3 charcoal sticks are so light that they do not submerge in water. I had never had wood so light and fine. The water keeps its taste, it is attenuated but one always feels it. I followed the recommendations. Disappointed because the price and the fdp are important.

No worries, nothing to say

Order delivered quickly and in conformity. The binchotan (set of 3) delivered is in accordance with the description made on the site: it is heavy, does not float, and has a metallic sound when hit. We can therefore consider that it is a real Binchotan without having the certainty (no authentication)

I am satisfied with the product but I had 2 pink ceramic beads broken when I opened my bag, probably in transport?

Nice decanter, it seems a bit fragile? To see with the use Cdlt

The rubber seal of the stainless steel filter prevents water from flowing out and only allows a small amount of water to pass through!

Does not respond to claims

The order was delivered quickly and the product was as expected. But the question asked before the order and which was to be answered within 24 to 48 hours maximum never arrived. Too bad!

fast delivery

Unclear sending data and subject to qui-proquo: No notification of sending by sent by ORINKO, but receipt of an e-mail message sent by ESLAB whose e-mail address and company name displayed is DOCK AVENUE. This seems strange and makes one suspicious! Since neither "ESLAB" nor "DOCK AVENUE" refer to ORINKO in this e-mail, the message seems to be a fraudulent e-mail. We therefore avoid clicking on the link sending to the tracking of the package. There are so many risks (phishing; ransomware; identity theft...) Please note that the supplier is not ORINKO, but ESLAB and that the shipment is done by DOCK AVENUE who chooses the carrier. In other words, ORINKO should at least display the names of ESLAB and DOCK AVENUE on its site or "clearly" mention them at the time of the order. For the rest, nice site.

As for the maintenance of the binchotan and ceramic beads, there are different opinions: cleaning from 1 month to 3 months according to the sources. Who to trust? Maybe depending on their use... BURBAN F.

Very good products