Customer reviews of Orinko

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Patricia C.

Rating: 4 out of 5

Published on 09/12/2022 à 15h23 following a purchase from 28/11/2022

Ras

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Maelenn A.

Rating: 3 out of 5

Published on 26/11/2022 à 14h13 following a purchase from 14/11/2022

Product conforms but packaging is a little light... the coals arrived broken

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laurie G.

Rating: 1 out of 5

Published on 18/11/2022 à 16h39 following a purchase from 06/11/2022

the package has not arrived. how can i give you my opinion please ?????? why has my order not arrived yet please investigate and keep me informed. l gabay

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JACQUES B.

Rating: 3 out of 5

Published on 26/10/2022 à 12h58 following a purchase from 07/10/2022

I was a little disappointed to find myself with a stick split in 2, not because of a bad handling, but because it had been pre-sawed

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Monique B.

Rating: 4 out of 5

Published on 15/10/2022 à 15h51 following a purchase from 04/10/2022

Very good. The carafe and its diffuser are of good quality. Very well packaged so well protected. The charcoal is dense, black and shiny. The water tastes good after the recommended time

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Azucena A.

Rating: 4 out of 5

Published on 13/10/2022 à 13h56 following a purchase from 01/10/2022

Package received on time. Goods conform to the order. I took a French coal and 15 grey pearls. The water is very hard at home and 15 pearls are not enough for 1.5 liter.

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Claude D.

Rating: 4 out of 5

Published on 13/10/2022 à 11h30 following a purchase from 02/10/2022

Great! However, I believe that your site is not secure for credit card payment other than PayPal

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Camille V.

Rating: 1 out of 5

Published on 24/09/2022 à 09h16 following a purchase from 05/08/2022

The customer service responds quickly, but I am disappointed with the product received (French activated carbon) which does not do the job announced ...

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gerardine V.

Rating: 1 out of 5

Published on 15/09/2022 à 09h35 following a purchase from 16/08/2022

very satisfied. Thank you. Interesting discovery to continue.

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Dorothée J.

Rating: 4 out of 5

Published on 14/09/2022 à 12h01 following a purchase from 13/07/2022

Expensive but good quality products

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CATHERINE L.

Rating: 4 out of 5

Published on 14/09/2022 à 09h23 following a purchase from 07/09/2022

received quickly, thank you

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mélanie S.

Rating: 4 out of 5

Published on 14/09/2022 à 08h37 following a purchase from 25/08/2022

🥰

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isabelle M.

Rating: 4 out of 5

Published on 02/07/2022 à 13h43 following a purchase from 21/06/2022

I would have liked to have the choice of delivery. I almost lost my package which was given to a neighbor. Otherwise the products are perfect

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michel M.

Rating: 4 out of 5

Published on 24/06/2022 à 19h32 following a purchase from 13/06/2022

speed and product as described

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Pierre P.

Rating: 4 out of 5

Published on 23/06/2022 à 11h44 following a purchase from 12/06/2022

First purchase. Delivery time respected. Moreover we are satisfied with the product purchased

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Denis V.

Rating: 4 out of 5

Published on 26/05/2022 à 16h12 following a purchase from 13/05/2022

Upon receipt of my package, I was surprised by the size of the coals. A mistake on my part, possible. I think that the dimensions of the elements should be more explicit to avoid this kind of surprise. I have a two liter decanter and I have to put 2 pieces in it for 8 hours of treatment. Otherwise, the taste and purity of the water are perfect.

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Florence M.

Rating: 3 out of 5

Published on 20/05/2022 à 11h20 following a purchase from 09/05/2022

The sticks are quite small and they continue to float despite frequent use

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Dominique P.

Rating: 4 out of 5

Published on 20/03/2022 à 16h13 following a purchase from 08/03/2022

Everything fine except that the coals arrived broken. I guess they can be used like that, but it's a bit of a shame. Thank you for your delivery and best regards

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Christine R.

Rating: 4 out of 5

Published on 18/03/2022 à 14h12 following a purchase from 06/03/2022

I can't really evaluate because I just received my package but the site is pretty good 😄

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Eve R.

Rating: 3 out of 5

Published on 14/03/2022 à 19h41 following a purchase from 03/03/2022

Hello, I give the rating of 3 simply because it is difficult to access the essential information about the coals. I suggest you write a summary such as Product Name, Number in Container, size of coals and especially the number of liters filterable per coal, under the product picture. I tear my hair out every time to know how many coals and of what size, how many boxes, I have to buy for my 8 liter bottles. I spend at least an hour re-reading everything each time. That said, it's always you guys that I come back to. Because you are the best! Thank you so much. Eve.

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Michelle H.

Rating: 4 out of 5

Published on 17/02/2022 à 16h41 following a purchase from 07/02/2022

I really appreciated the fast delivery, the precise and clear instructions, and of course the products that I discover and test with pleasure and that already satisfy me.

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Béatrice P.

Rating: 4 out of 5

Published on 13/02/2022 à 21h13 following a purchase from 31/01/2022

For the benefits of activated charcoal and the quality of these products I recommend the Orinko brand.

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Emilienne C.

Rating: 4 out of 5

Published on 12/02/2022 à 16h07 following a purchase from 01/02/2022

Very good service.

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Catherine T.

Rating: 4 out of 5

Published on 12/02/2022 à 12h18 following a purchase from 01/02/2022

Very good

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EL FAROUK D.

Rating: 3 out of 5

Published on 24/01/2022 à 23h09 following a purchase from 10/01/2022

I ordered bamboo activated charcoal and it is not very strong, almost 60% of it crumbled in 2 weeks, but in the end it is my responsibility because I should have bought what I usually use. solid Bishotan charcoal

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sigrid D.

Rating: 1 out of 5

Published on 22/01/2022 à 18h22 following a purchase from 04/01/2022

the products were sent in a bubble envelope, one of the sticks arrived completely crumbled, therefore unusable because otherwise obliged to filter the particles of coal each time it is left "immersed". Too bad, a more solid package is needed.

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Thierry C.

Rating: 4 out of 5

Published on 14/01/2022 à 15h58 following a purchase from 03/01/2022

Order received quickly and carefully.

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Jean claude L.

Rating: 4 out of 5

Published on 13/01/2022 à 16h07 following a purchase from 01/01/2022

After some delivery problems, the package arrived with the post office, recurring problems with DPD,

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Frédérick L.

Rating: 4 out of 5

Published on 13/01/2022 à 14h36 following a purchase from 31/12/2021

Correct. Product conforms to the description.

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Evelyne B.

Rating: 4 out of 5

Published on 01/01/2022 à 13h03 following a purchase from 21/12/2021

I am amazed and very satisfied with the quality of the Orinko site, the fast delivery and especially the ceramic beads which are really effective. The purified water has a completely different taste!

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Jacqueline P.

Rating: 3 out of 5

Published on 30/12/2021 à 17h30 following a purchase from 17/12/2021

I am disappointed, it is not sticks but a stone not easy to place in a carafe and some small pieces. At my first order I was very satisfied.

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Pascale B.

Rating: 4 out of 5

Published on 29/12/2021 à 18h03 following a purchase from 16/12/2021

I had a little problem with delivery but everything finally arrived safely, after Christmas. The product is exactly what I was looking for.

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Alain L.

Rating: 3 out of 5

Published on 24/12/2021 à 09h24 following a purchase from 11/12/2021

I was surprised to hear that my order had to be completed. I wrote to the customer service who answered me, except that in the meantime my order was completed by itself. For the rest no problem

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Marie Hélène G.

Rating: 4 out of 5

Published on 17/12/2021 à 07h01 following a purchase from 06/12/2021

Hello, I put only 4 stars because I have difficulty to evaluate the benefits of the charcoal. Besides, a small problem, given its lightness, it tends to rise in the carafe, so it is partially immersed ... is there a way to keep it deeper?

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chantal B.

Rating: 4 out of 5

Published on 15/12/2021 à 10h47 following a purchase from 02/12/2021

Completely satisfied with the products I ordered

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Noëlline B.

Rating: 3 out of 5

Published on 09/12/2021 à 19h28 following a purchase from 29/11/2021

The water tastes like tap water and yet I took the grey and pink beads. Maybe I should take activated carbon in addition to the pearls. For the moment I don't drink the water directly but I use it to make herbal teas or to cook.

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MICHELLE J.

Rating: 4 out of 5

Published on 09/12/2021 à 19h11 following a purchase from 28/11/2021

nothing to complain about....

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daniel R.

Rating: 4 out of 5

Published on 09/12/2021 à 14h42 following a purchase from 28/11/2021

Quality products quickly delivered

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Marie laure D.

Rating: 4 out of 5

Published on 02/12/2021 à 13h21 following a purchase from 20/11/2021

Fast.

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Chloé G.

Rating: 3 out of 5

Published on 14/11/2021 à 14h30 following a purchase from 04/11/2021

The charcoal sticks I ordered float in the carafe even after 1 night of soaking and 2 water changes. I had to boil them for 10', to try to change their density, and they broke. I miss the Japanese binchotan; not happy with these purifying activated carbons.

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