Customer reviews of Orinko

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 3 322 published reviews
5 2 686 81% 4 422 13% 3 124 4% 2 39 1% 1 51 2%

Summary of reviews

The online store "Orinko" is praised for its products, particularly the gravity water filter and charcoal refills, which deliver clean and pleasant-tasting water that many find superior to tap water. Customers highlight the ease of installation and use, appreciating the aesthetic design of the carafe made from stainless steel. The promptness of delivery stands out, with many noting their orders arrived quickly and in good condition.

Reviews 2, 3 and 4 stars

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M
Muriel F.
Rating: 4 out of 5
following a purchase from 07/02/2024
Compact packaging straight into my letterbox and quickly dispatched. I recommend it!
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Patrice L.
Rating: 3 out of 5
following a purchase from 07/02/2024
I'm happy with the decanter, benchotan and grey pearls, but not at all with the siwak. And I find that the information is not up to expectations.
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Gilles T.
Rating: 4 out of 5
following a purchase from 03/02/2024
Fast transaction
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Stéphanie B.
Rating: 3 out of 5
following a purchase from 29/01/2024
Many ceramics were broken
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Eric H.
Rating: 3 out of 5
following a purchase from 22/01/2024
Fine, but made in China
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Adriana J.
Rating: 4 out of 5
following a purchase from 21/01/2024
The yellow sticker with white border, which must be affixed to the product, is missing. This sticker is an official document issued by the Japanese authorities to certify the authenticity of Kishu binchotan.
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Jean-Luc F.
Rating: 2 out of 5
following a purchase from 02/01/2024
The coals were nowhere near the weight advertised on the packaging.
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Xavier P.
Rating: 4 out of 5
following a purchase from 18/12/2023
Satisfied
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JACQUES B.
Rating: 4 out of 5
following a purchase from 11/12/2023
The order was a bit tricky to place, but once you've cleared that hurdle, there's no problem thereafter.
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D
Duc B.
Rating: 4 out of 5
following a purchase from 04/12/2023
Compliant products
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Françoise D.
Rating: 3 out of 5
following a purchase from 03/12/2023
I had problems confirming my order, as I couldn't create my (new) account, and therefore couldn't take advantage of the advertised 10% discount. Too bad. Yours faithfully FBA
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laurence C.
Rating: 2 out of 5
following a purchase from 03/12/2023
The product purchased has half the lifespan of my previous order. The price is therefore doubled.
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dominique L.
Rating: 4 out of 5
following a purchase from 29/11/2023
Super
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Emmanuel B.
Rating: 4 out of 5
following a purchase from 13/11/2023
Fast delivery and products as expected. Good experience.
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Josette F.
Rating: 4 out of 5
following a purchase from 23/10/2023
My order was delivered as planned. It was a first experience that I will repeat if necessary. Thank you very much.
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Josette B.
Rating: 4 out of 5
following a purchase from 18/10/2023
Binchotan carbon is a real find! It does its job admirably well, transforming the foul-tasting water that comes out of the tap into a sweet-tasting, pollutant-free beverage! Magic, I tell you!
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Nadia D.
Rating: 4 out of 5
following a purchase from 11/10/2023
I would have preferred to receive dried siwak sticks, which have a less pronounced taste.
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patrick C.
Rating: 4 out of 5
following a purchase from 14/09/2023
Product delivered on time; I would have liked to be able to have it delivered to a relay point as delivery is a little expensive.
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Denis M.
Rating: 4 out of 5
following a purchase from 04/09/2023
Order received quickly, however, one of the ceramic beads broke in two within 24 hours without any shock.
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anne H.
Rating: 2 out of 5
following a purchase from 31/08/2023
After boiling the coals, the water was black and a week later I still have coal residue in the water in my carafe. This was not the case with other brands of coals.
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valérie N.
Rating: 4 out of 5
following a purchase from 17/08/2023
it's a great way to filter water
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Jean Louis R.
Rating: 4 out of 5
following a purchase from 14/08/2023
Delivered on time. Thank you.
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ANTOINETTE P.
Rating: 3 out of 5
following a purchase from 11/08/2023
The coals are really small, I'm disappointed 😞
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Alain H.
Rating: 4 out of 5
following a purchase from 07/08/2023
no worries on the order. but for the e-book you still have to be an expert to get it....
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Henri V.
Rating: 4 out of 5
following a purchase from 05/08/2023
The Binchotan matches the description perfectly. The water tastes better. Too bad delivery isn't free for Belgium.
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Sylvaine et Erick Z.
Rating: 4 out of 5
following a purchase from 29/06/2023
order conforms, received promptly
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agnes O.
Rating: 4 out of 5
following a purchase from 23/07/2023
delivery in good conditions
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luciano F.
Rating: 4 out of 5
following a purchase from 11/07/2023
Good product, effective in removing chlorine from tap water
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Véronique R.
Rating: 4 out of 5
following a purchase from 01/07/2023
The order for porcelain beads to purify tap water was just what I was looking for.
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Silvina T.
Rating: 4 out of 5
following a purchase from 13/06/2023
I like the orinko coals, but not the hollow ones because they break in the water carafe. It lasts 6 months, the water tastes good and is crystal clear.
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vivian D.
Rating: 2 out of 5
following a purchase from 11/06/2023
The coals are not of good quality, a little disappointed compared to what I'm used to.
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Noemie G.
Rating: 3 out of 5
following a purchase from 08/06/2023
Hello, I ordered 2 charcoal kits from France, and in one of the kits, a charcoal was broken, unusable. Also, the coals don't stay at the bottom of the carafe, they rise up and it's not practical to close the carafe.
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Christine P.
Rating: 3 out of 5
following a purchase from 02/06/2023
The carafe is beautiful and efficient, but the pourer isn't great because there are no air inlets, so the water flows very slowly.
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Sylvie G.
Rating: 3 out of 5
following a purchase from 24/04/2023
offer a delivery address other than the home address
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christine G.
Rating: 4 out of 5
following a purchase from 24/04/2023
Satisfied with the site and the products
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Michel F.
Rating: 4 out of 5
following a purchase from 23/04/2023
Satisfied; however thank you for informing me: after how long the water is purified? Do you have to mix it? etc. (instructions for use of the purifying carafe) Sincerely Michel FIETZ
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Viviane J.
Rating: 4 out of 5
following a purchase from 13/04/2023
Well received bamboo charcoal, very fragile products but excellent filtering.
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Armelle M.
Rating: 4 out of 5
following a purchase from 02/04/2023
The site is clear and well organized and all the information answers the questions you may have
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Jean Luc L.
Rating: 3 out of 5
following a purchase from 26/03/2023
Only three stars, because I don't know if I can use the water from my well for hydration purposes
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Merce B.
Rating: 4 out of 5
following a purchase from 12/03/2023
Content with the product, has been used for a long time. Quick to get the product to you
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