Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews
5 2 327 74% 4 491 16% 3 200 6% 2 60 2% 1 67 2%

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2022
Order shipped on the scheduled date and satisfied with the ordered products, very good quality-price ratio
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2022
Fast, efficient, prices are reasonable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2022
Delivery is super fast, I highly recommend. However, the shipping costs are extremely high.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2022
Fast delivery and nice cardboard glasses that meet my expectations?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2022
Great service. Fast delivery. I was not satisfied with part of my order, they organized the return of the package with their carrier at their expense. All very quickly. Nothing to complain about. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2022
Serious site, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2022
Excellent site, ordering, searching, and delivery are top-notch, thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2022
Nothing to complain about, everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2022
Fast, efficient and quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2022
Very fast delivery, quality products. The packaging could be improved a bit / a bit damaged upon arrival but nothing serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2022
Unfortunately, the product does not match what I wanted. Product returned awaiting refund.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2022
Speed of order and service. A big bravo.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2022
Always very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2022
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2022
Goods received exactly as I expected!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/06/2022
Just one small detail, I find the delivery fees a bit expensive.
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Response from Packeos
Hello, We have chosen to offer the lowest possible prices for our products, with very low margins, therefore, the shipping costs you see on the website are directly the rates from our carriers. This is what we then pay for the shipments. Looking forward to serving you, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2022
Top, fast and efficient!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2022
Hello, following my order of 16/06, I tracked the delivery today around noon and it was indicated that it had been made. I was surprised because no delivery person presented themselves or rang the bell... I went to pick up the mail around 12:20 and discovered the 2 packages on the ground. They had been thrown over the barrier. The boxes are crushed! After checking, nothing serious as the contents are not fragile. Thank you for reporting this inconvenience to the carrier so that it does not happen again in the future. Best regards.
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Response from Packeos
Hello, Thank you for your feedback, we will immediately pass this information to our sales representative at the carrier. He can get in touch with the direct manager of this delivery person and correct the problem. Looking forward to serving you, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2022
Short delivery time and complete satisfaction for my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2022
Your efficiency is such that next time you will deliver before I place my order. Bravo to you and your carrier and thank you. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2022
Perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2022
The rating for the carrier: crushed and opened package!!!!!!
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Response from Packeos
Hello, Thank you for your feedback, I will forward this information to our contact at the carrier so they can take action with the agency that delivered your order. We do our best to always deliver under the best possible conditions. Looking forward to serving you, Ludovic from Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2022
The packaging seems to be of good quality, however, we regret the condition of the boxes upon receipt, some were half open... it's a shame.
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Response from Packeos
Hello, Thank you for your feedback, I will be able to pass the information to our contact at the carrier. Can you send me one or two photos? Here is my address [email protected]. Please know that we are doing our best to improve the delivery service. Looking forward to serving you, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2022
Very well-made site, competitive prices, impeccable ordering and delivery! It was a first but I will order from Packeos again. Only downside: the shortages of certain products but it's the same everywhere at the moment and there is enough choice on the site to find a plan B.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2022
Great service, fast, efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2022
Good site, just the carrier but good very good site I hope for the next order the package will be delivered on the scheduled date
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2022
In line with our expectations, in a word perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2022
Fast, efficient, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2022
Fast delivery, quality product, and very attractive prices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2022
Well received but confusion in the deadlines without consequence
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2022
The plastic bag is torn so it will be complicated for storage
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2022
Delivery is fast, the quality/price of the products is more than correct
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2022
Efficient and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2022
Despite a packaging issue, quick and satisfactory response from customer service
Products meet expectations
Normal deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2022
Very good packaging very good price
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/05/2022
1) the delivery person did not ring the bell and stuffed the box into the mailbox, it got damaged.
2) the lids do not fit the jars
I will not order from this site again
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Response from Packeos
Hello, We will pass the information to our carrier so that this does not happen again. The delivery method you chose on our site requires the driver to notify you upon delivery. If any products are damaged, I invite you to get back to me by email with one or two photos, this allows us to refund you and charge these items to GLS. Here is my email address: [email protected] Best regards, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2022
Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2022
very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2022
very good as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2022
Website presentation easy to use Competent advisor Thank you!
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