Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

All reviews

I
ISABELLE F.
Rating: 5 out of 5
following a purchase from 26/02/2026
Good product just not transparent enough as I wanted to use it as wrapping paper, but it will still be useful for something else
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Response from Packeos
Hello, Thank you very much for your feedback and for your positive rating! We are glad that you liked our product, even if it did not meet all your expectations regarding transparency. Please feel free to share your ideas on its use, we would love to hear how you plan to use it otherwise! Best regards. The Packeos team
S
Svenja B.
Rating: 5 out of 5
following a purchase from 03/03/2026
My order was ready super quickly! I was able to pick it up the same day. Impeccable service, I recommend.
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Response from Packeos
Hello, Thank you so much for your positive feedback! We are delighted to learn that you were able to pick up your order quickly and that our service met your expectations. Your comment encourages us to continue improving our service. Best regards. The Packeos team
S
SECOURS POPULAIRE C.
Rating: 3 out of 5
following a purchase from 23/02/2026
We had requested a delivery either on a Monday or a Wednesday, between 9:30 AM and 4:30 PM; however, it was delivered outside of these days and therefore to a neighbor!?!
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Response from Packeos
Hello, Thank you for taking the time to share your experience. We understand your frustration regarding the delivery and we apologize for this inconvenience. We will report this information to the carrier. Please feel free to contact us directly for any questions. Best regards. The Packeos team
H
Henri L.
Rating: 5 out of 5
following a purchase from 23/02/2026
Very good
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Response from Packeos
Hello, We sincerely thank you for your positive feedback and are delighted to learn that you are satisfied with our services. Your satisfaction is our priority and we hope to see you again soon on packeos.com. Best regards. The Packeos team
L
Lucie P.
Rating: 3 out of 5
following a purchase from 20/02/2026
The delivery person did not verify my identity, left too quickly to check the contents. Container too large for the contents. Boxes a bit dirty.
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Response from Packeos
Hello, Thank you for taking the time to share your opinion. We understand your concerns regarding identification and the condition of the boxes. The driver should have at least verified who he was delivering to. We will report this to the carrier. Please feel free to contact us for any other questions or suggestions. Best regards. The Packeos team
D
Delphine B.
Rating: 2 out of 5
following a purchase from 23/02/2026
Small problem with the 125g boxes, the glue does not hold! I have to tape them! Otherwise perfect
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Response from Packeos
Hello, Thank you for taking the time to share your experience. We are sorry to learn that you encountered a problem with the glue on our boxes. Could you please send us an email with photos of the problem to the following address: [email protected]. We will look into compensating you. Please feel free to contact us if you have any other comments or needs. Best regards. The Packeos team
E
Eric J.
Rating: 5 out of 5
following a purchase from 23/02/2026
Fast serious professionals
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Response from Packeos
Hello, We sincerely thank you for your positive feedback! It is a pleasure to know that you appreciated our speed and seriousness. Your satisfaction is our priority, and your feedback motivates us to continue providing quality service. Best regards. The packeos team
S
Stephanie M.
Rating: 5 out of 5
following a purchase from 18/02/2026
Very good, order with complete simplicity, nothing to complain about.
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Response from Packeos
Hello, A big thank you for your positive feedback! We are delighted to learn that your ordering experience was simple and satisfactory. Please feel free to reach out to us if you have any questions or future needs. Best regards. The packeos team
B
Beatrice S.
Rating: 5 out of 5
following a purchase from 23/02/2026
It's very good but there are missing sizes for the wave bands compared to the dimensions of the transparent boxes
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Response from Packeos
Hello, Thank you very much for your positive feedback! We are glad that you appreciate our products. We take note of your comment regarding the sizes of the wave bands and will forward it to the purchasing department. Please feel free to share any other suggestions! Best regards. The packeos team
L
laurent V.
Rating: 5 out of 5
following a purchase from 20/02/2026
despite an order error, you were able to be responsive!
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Response from Packeos
Hello, We warmly thank you for your positive feedback! We are delighted to learn that our responsiveness met your expectations despite the order error. It is our intention to always find a solution that suits you as quickly as possible. Best regards. The packeos team
C
Céline C.
Rating: 5 out of 5
following a purchase from 16/02/2026
Very smooth website navigation;
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Response from Packeos
Hello and thank you very much for your positive feedback! We are delighted to learn that you find our site smooth and pleasant to use. Your satisfaction is our priority, and we hope to see you again soon on packeos.com. Best regards. The packeos team
Y
Yves S.
Rating: 5 out of 5
following a purchase from 18/02/2026
Fast and efficient. Well-priced rates. A little more choice would be perfect. Recommended
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Response from Packeos
Hello, Thank you very much for your positive feedback! We are delighted to learn that you appreciated the speed and efficiency of our services, as well as our rates. We take note of your suggestion regarding expanding our choice and will work to improve your experience. Please feel free to contact us for any other remarks. Best regards. The packeos team
O
Olivier L.
Rating: 5 out of 5
following a purchase from 11/02/2026
Fast.
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Response from Packeos
Hello, We sincerely thank you for your positive feedback! We are glad that you found our service fast. Your satisfaction is our priority and we hope to continue providing you with a pleasant experience. Best regards. The packeos team
J
Jean-Baptiste L.
Rating: 1 out of 5
following a purchase from 09/02/2026
The glue used to seal the box does not hold, I cannot close the boxes properly
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Response from Packeos
Hello, We thank you for sharing your experience and we are sorry to learn that the glue on our boxes does not meet your expectations. Please feel free to contact us directly when such issues arise so that we can quickly correct the problem encountered. Could you send us photos of the received products to the email address: [email protected]? Best regards. The packeos team
A
Amaury L.
Rating: 2 out of 5
following a purchase from 10/02/2026
fingerprints on the bags with cardboard bottom almost every order
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Response from Packeos
Hello, We thank you for your feedback and are sorry to learn of your dissatisfaction regarding the marks on the bags. Please feel free to contact us directly when such issues arise so that we can quickly correct the problem encountered. Could you send us photos of the received products to the email address: [email protected]? Best regards. The packeos team
V
Virginie R.
Rating: 5 out of 5
following a purchase from 16/02/2026
Very good. I would have just liked to have a delivery note inside the package. Otherwise, very fast shipping, no problem.
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Response from Packeos
Hello, We warmly thank you for your positive feedback and are delighted to learn that you appreciated the speed of our shipping. We do not print delivery notes, but they are sent to you by email as soon as your order is prepared by us. We look forward to serving you for your future orders. Best regards. The packeos team
A
Abdelghani B.
Rating: 5 out of 5
following a purchase from 10/02/2026
Perfect, I am satisfied thank you very much
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Response from Packeos
Hello, Thank you very much for your positive feedback! We are delighted to learn that you are satisfied with your experience with Packeos. Your satisfaction is our priority, and your enthusiasm encourages us to continue offering the best possible service. Best regards. The packeos team
V
Virginie V.
Rating: 5 out of 5
following a purchase from 26/11/2025
I found exactly what I was looking for
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Response from Packeos
Hello, Thank you for your positive comment! We are delighted to learn that you found what you were looking for. Your satisfaction is our priority and your feedback motivates us to continue offering the best possible service. Best regards. The packeos team
J
Jean-François N.
Rating: 5 out of 5
following a purchase from 03/02/2026
Impeccable service, careful and super fast
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Response from Packeos
Hello, A big thank you for your excellent feedback! We are delighted to learn that our service fully met your expectations. Your satisfaction is our priority, and your comments encourage us to continue on this path. Best regards. The packeos team
K
Khorchani M.
Rating: 5 out of 5
following a purchase from 29/01/2026
I ordered pastry boxes of 8 cm
I was given all 5 cm
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Response from Packeos
Hello, Thank you for your feedback. We are truly sorry that you did not receive the correct box height! Can you please get back to us by email at [email protected] or by phone at 03 89 23 43 18 so we can resolve this issue? Best regards. The packeos team
D
denis V.
Rating: 5 out of 5
following a purchase from 29/01/2026
Quick
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Response from Packeos
Hello, Thank you very much for your flattering comment! Your satisfaction is our greatest reward. Please feel free to reach out to us for any other requests. Best regards. The packeos team
A
Aurélie O.
Rating: 5 out of 5
following a purchase from 30/01/2026
Order available quickly with loading assistance. Nothing to say, I recommend!
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Response from Packeos
Hello and thank you so much for your positive feedback! We are delighted to hear that you were satisfied with the speed of the order and the assistance provided for loading. Your recommendation is greatly appreciated. We look forward to serving you again! The packeos team
M
Marie Charlotte M.
Rating: 4 out of 5
following a purchase from 28/01/2026
Clear
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Response from Packeos
Hello, Thank you very much for your positive feedback! We are pleased that you found your experience with us clear and satisfactory. Please do not hesitate to contact us if you have any other questions or comments, we will be happy to assist you. Best regards. The packeos team
M
Marie Laurence J.
Rating: 5 out of 5
following a purchase from 12/01/2026
Very good
Good value for money
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Response from Packeos
Hello, We sincerely thank you for your positive feedback and for your trust in our products. We are delighted to know that you are satisfied with the quality and value for money. Please feel free to get back to us if you have any questions or need assistance. Best regards. The packeos team
F
FS BAD A.
Rating: 5 out of 5
following a purchase from 27/01/2026
Choice and at a very good price and very fast and top delivery.
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Response from Packeos
Hello, A big thank you for your review! We are delighted that you appreciated our choice and prices, as well as the speed of our delivery. Your satisfaction is our priority and we hope to see you soon on packeos.com. Best regards. The packeos team
L
Laurence L.
Rating: 5 out of 5
following a purchase from 19/01/2026
Easy access and searches on the site
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Response from Packeos
Hello, Thank you very much for your positive rating! We are pleased to learn that you find navigation on our site easy. Your satisfaction is our priority, and we appreciate your feedback. Please feel free to get back to us if you have any other suggestions or questions. Best regards. The packeos team
L
Laetitia L.
Rating: 5 out of 5
following a purchase from 17/01/2026
Clear site and easy to find the desired items.
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Response from Packeos
Hello, We sincerely thank you for your flattering comment! We are delighted to know that our site allowed you to easily find your items. Your satisfaction is our priority and it encourages us to continue improving our services. Best regards. The packeos team
M
Manon V.
Rating: 5 out of 5
following a purchase from 20/01/2026
Very fast delivery
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Response from Packeos
Hello, Thank you very much for your positive comment! We are delighted to learn that you appreciated the speed of our delivery service. Your satisfaction is our priority and we hope to serve you again soon. Best regards. The packeos team
R
Rima D.
Rating: 5 out of 5
following a purchase from 18/01/2026
Quality product in accordance with the description, I recommend
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Response from Packeos
Hello, We warmly thank you for your positive feedback! We are delighted to learn that our product meets your expectations. Your recommendation is greatly appreciated and motivates us to continue our commitment to quality. Best regards. The packeos team
H
Hakima C.
Rating: 5 out of 5
following a purchase from 05/01/2026
Excellent value for money
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Response from Packeos
Hello, Thank you so much for your feedback! We are delighted that you appreciate our products. Your satisfaction is ours and we hope to see you soon on packeos.com. Best regards. The packeos team
A
Arnaud D.
Rating: 5 out of 5
following a purchase from 08/01/2026
Effective
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment. We are delighted that you appreciate our products and services. The satisfaction of our customers being our priority, we are here for you if needed. Best regards. The packeos team
D
DANIEL P.
Rating: 5 out of 5
following a purchase from 10/01/2026
Easy order taking, no problem filling out the various sections.
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Response from Packeos
Hello, Thank you very much for your feedback! We are delighted to hear that your ordering experience was positive. Your satisfaction is our priority and we hope to see you again soon on packeos.com. Best regards. The packeos team
S
sandra S.
Rating: 1 out of 5
following a purchase from 04/01/2026
Delivery costs are way too high.
Very poor quality pancake bags.
It's theft!
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Response from Packeos
Hello, We are sorry to hear that you encountered problems with the quality of our pancake bags. Your feedback is valuable and helps us improve. Please feel free to contact us directly to discuss your experience. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates from our carriers. Thank you for your understanding. The packeos team
P
Pauline D.
Rating: 2 out of 5
following a purchase from 29/12/2025
The delivery was very late and I did not receive any compensation for this issue
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Response from Packeos
Hello, We are sorry that your delivery was late and that it caused you inconvenience. We will refund the shipping costs related to your order to apologize for this. Best regards. The packeos team
F
FABIEN P.
Rating: 5 out of 5
following a purchase from 03/01/2026
quality products fast delivery
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Response from Packeos
Hello, Thank you so much for your positive feedback! We are delighted to hear that you appreciated the quality of our products and the speed of our delivery. Your satisfaction is our priority, and your encouragement motivates us to continue our efforts. Best regards. The packeos team
F
françoise B.
Rating: 5 out of 5
following a purchase from 09/01/2026
super fast delivery too bad the shipping costs are high
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Response from Packeos
Hello, We sincerely thank you for your positive feedback on the speed of our delivery! We also take note of your comments regarding shipping costs and will strive to continuously improve our services. Please feel free to reach out to us if you have any other questions or suggestions. Best regards. The packeos team
M
Marc P.
Rating: 2 out of 5
following a purchase from 27/12/2025
extremely slow delivery. Does not respect the announced deadlines!!!
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Response from Packeos
Hello, Thank you for taking the time to share your experience. We are sorry to hear that you encountered delivery delays that did not meet your expectations. Your feedback is valuable and helps us improve. Please feel free to contact us directly for any additional assistance with your next order. Best regards. The packeos team
S
Serge D.
Rating: 5 out of 5
following a purchase from 07/01/2026
Product selection, interesting prices, and quick availability of the order
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Response from Packeos
Hello, A big thank you for your positive feedback! We are delighted to hear that you appreciate the selection of our products, our prices, and the speed of our service. Your satisfaction is our priority, and your comments motivate us to continue excelling. Best regards. The packeos team
P
Pascal C.
Rating: 5 out of 5
following a purchase from 06/01/2026
A wide selection at low prices
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Response from Packeos
Hello, Thank you very much for your positive review! We are delighted to hear that you appreciate our wide selection at low prices. Your satisfaction is our priority, and we remain at your disposal for any future questions or needs. Best regards. The packeos team
S
Sorya H.
Rating: 5 out of 5
following a purchase from 06/01/2026
We are completely satisfied with our first order at Packeos, all items are in accordance with the descriptions on the website. The boxes of logs and desserts are of quality and clean (without cardboard shavings unlike other suppliers). We received the order in less than 48 hours and all the contents were well packaged inside the boxes. Thank you for your speed, we recommend you and we will prioritize your proposals for our future packaging needs. Best wishes to your entire team and see you soon. The Champ des Gourmands
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Response from Packeos
Hello The Champ des Gourmands, A huge thank you for your very positive feedback! We are delighted to hear that your first experience with our products and services met your expectations. Your satisfaction is our priority, and we look forward to assisting you again for your future packaging needs. Best wishes to you too and see you soon! The packeos team