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Rating: 5 out of 5
Easy to use site.
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Customer reviews of Packeos
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews
Summary of reviews
Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.
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Rating: 4 out of 5
Good
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Rating: 5 out of 5
Perfect, fast delivery, very responsive sales service, very interesting prices
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Rating: 5 out of 5
Fast delivery and always compliant
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Rating: 5 out of 5
Perfect shipping time. Well-packaged parcel.
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Rating: 3 out of 5
Be careful with product tracking... We should have regular availability.
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Response from Packeos
Hello,
I understand your point of view, please know that we are doing our best to always offer our products throughout the year on our site. The shortages of raw materials that suppliers have been experiencing for over a year now are delaying the deliveries of food packaging. There have not been enough cartons, plastics, or papers produced in recent months.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
I understand your point of view, please know that we are doing our best to always offer our products throughout the year on our site. The shortages of raw materials that suppliers have been experiencing for over a year now are delaying the deliveries of food packaging. There have not been enough cartons, plastics, or papers produced in recent months.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Rating: 5 out of 5
Great site everything was perfect I recommend it on my part
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Rating: 5 out of 5
fast shipping and serious quality, super
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Rating: 5 out of 5
super fast reception thank you
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Rating: 5 out of 5
very attentive, if we have a problem and call customer service, the problem is quickly resolved, bravo!!
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A
Rating: 5 out of 5
Very good service
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Rating: 5 out of 5
Order placed before noon, ready within the hour
Super nice employee, inexpensive
I totally recommend
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Super nice employee, inexpensive
I totally recommend
A
Rating: 5 out of 5
Very good
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Rating: 5 out of 5
The site navigation is very simple and practical, a lot of variety and especially at very interesting prices! A great quality/price ratio
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Rating: 5 out of 5
very good, top customer service and top products
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Rating: 5 out of 5
Very fast delivery. The products are of quality, in good condition, the orders complete, the products meet my expectations for me perfect service, I am a new customer at Packeos and plan to stay
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Rating: 4 out of 5
very good fast delivery
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Rating: 4 out of 5
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Rating: 3 out of 5
15 days to get delivered. It's too long
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Response from Packeos
Hello, Currently, delivery times are longer due to high activity. Please know that we will do our best to ensure your next order reaches you as quickly as possible. Best regards; Ludovic from Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Rating: 5 out of 5
very good as always, ultra-fast delivery, very competitive rates
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Rating: 3 out of 5
The boxes always arrive in poor condition, especially the torn edges. Fortunately, so far it hasn't affected the contents. But it would be good to pay more attention to this
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Response from Packeos
Hello, Thank you for your feedback, we will raise awareness with the carrier to be more vigilant in your area. Best regards, Ludovic from Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Rating: 5 out of 5
Fast and as described Good quality
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Rating: 5 out of 5
Very clear and well-organized site
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Rating: 5 out of 5
Very satisfied with the products and fast delivery, I will recommend your services to my acquaintances.
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Rating: 3 out of 5
Good, only downside is the delivery is too expensive
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Response from Packeos
Hello,
Thank you for your trust, we have chosen to offer the prices of our products as low as possible right away. This means that we cannot reduce the shipping costs.
What you pay on the site is also what the carriers charge us.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
Thank you for your trust, we have chosen to offer the prices of our products as low as possible right away. This means that we cannot reduce the shipping costs.
What you pay on the site is also what the carriers charge us.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Rating: 5 out of 5
Very good products
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Rating: 5 out of 5
Super neat, super fast delivery.
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Rating: 4 out of 5
The site is clear except for the delivery where I didn't immediately understand that over 18 kg it was impossible to get delivered so I removed an item from my order. For the preparation of the package, the box arrived a bit damaged so in my opinion not sturdy enough.
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Rating: 5 out of 5
Price quality services everything is there
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Rating: 5 out of 5
the delivery is super fast we thank you it is remarkable
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Rating: 5 out of 5
Very good site that offers a lot of choices good quality and very fast delivery
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Rating: 5 out of 5
Very good trustworthy site, top product defying all competition, very fast delivery never disappointed I recommend it to you
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Rating: 5 out of 5
Fast and impeccable service, I recommend
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Rating: 5 out of 5
perfect
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Rating: 5 out of 5
Very good
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Rating: 3 out of 5
Average
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Rating: 1 out of 5
Hello. Very dissatisfied with my order. Indeed, when ordering 5000 sauce pots I do not understand why you do not include the lids. Moreover, I ordered five boxes of Craft salad pots and received an invoice for five, refunding four. Normal, you might say. However, it would be very wise to receive an email when you have a restock. I also think you should change carriers, the one you currently have is terrible. The site states that it is delivered in three to four working days, for my part I have never been delivered before a week and a half, and for the last one, two weeks. Out of the seven or eight orders I have had, each time a box was broken. No return but still. Finally. When I call to get 5000 cutlery for salad pots that I did not receive and I am told that the cutlery will be sent at your expense, unfortunately for me I receive the lids with 20€ shipping costs and additionally deducted from my account. I never gave authorization for a deduction. Indeed, I have always paid by credit card. Unacceptable. Three to four times more expensive than Colissimo. Delivery after four days too.... Here it is. Here is my evaluation, as much as the first order was very good, in the span of six months it has become very very very unpleasant to keep for my part. I do not yet know if I will continue to order from you. In any case, I wish you to improve and wish you a good day thank you
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Response from Packeos
Hello, I understand your frustration, however, the pots and lids are sold separately on the website like salad pots or cups for example. That is why we do not automatically ship both together. Regarding out-of-stock products, the new version of the site available at the end of the year will allow you to be automatically notified of restocks. We are aware that it is important to inform customers on this point. I agree with you that delivery times could be improved overall in certain areas like yours, but I want to clarify that the return of lids for sauce pots, which were not charged to you contrary to what you say, was done in 3 days. The invoice created on the site was automatically canceled by a credit also present on this site. You were never debited and you will not be. I must contradict you on this point. Please know that we will do our best to satisfy you if you continue to work with us. I also wish you a good day. Best regards, Ludovic from Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Rating: 5 out of 5
Easy to use
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Rating: 5 out of 5
Deliveries are compliant and on time. Easy return of unsuitable products. The only downside is frequent stock shortages. Knowing this, one must simply anticipate their own stocks. I recommend
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Response from Packeos
Hello,
Thank you for your feedback! We are aware that we need to improve the restocking of some of our products, we are doing our best with the purchasing department to address this.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
Thank you for your feedback! We are aware that we need to improve the restocking of some of our products, we are doing our best with the purchasing department to address this.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Rating: 5 out of 5
Perfect
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