English 
A
Rating: 5 out of 5
Effective
Translated reviews
Customer reviews of Packeos
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews
Summary of reviews
Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.
All reviews
A
Rating: 5 out of 5
Top-notch, a solution was proposed for the delivery which was very fast. Thank you
Translated reviews
A
Rating: 5 out of 5
Top quality price and fast delivery. But lacks a bit of choice in plastic jars, and no professional food products, it's a shame
Translated reviews
A
Rating: 5 out of 5
very good
Translated reviews
A
Rating: 4 out of 5
Good, but an 18kg package is very difficult to carry from the relay to the car!!
Translated reviews
A
Rating: 3 out of 5
Very good except this time
Translated reviews
A
Rating: 4 out of 5
Interesting price
Translated reviews
A
Rating: 5 out of 5
Despite some initial problems with delivery, I find that now it is going very well
Translated reviews
A
Rating: 3 out of 5
Good site, easy to use
Translated reviews
A
Rating: 4 out of 5
Very good, not far from our home
Translated reviews
A
Rating: 4 out of 5
....
Translated reviews
A
Rating: 4 out of 5
Professional materials. Fast shipping. Too bad we can't order more than 18kg as a private individual. So we end up paying shipping fees multiple times.
Translated reviews
A
Rating: 3 out of 5
No phone to contact you, it can sometimes be complicated to do everything by email.
Translated reviews
Response from Packeos
Hello,
We now have a phone line.
You can contact us at the following number: 0 892 350 005 (0.40€/min + call price).
We look forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
We now have a phone line.
You can contact us at the following number: 0 892 350 005 (0.40€/min + call price).
We look forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Rating: 1 out of 5
Delay putting my company in difficulty and no commercial gesture
Translated reviews
Response from Packeos
Hello Mrs. Benhaim,
We do our utmost to satisfy all our customers.
We will ensure that your next order goes better.
We look forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
We do our utmost to satisfy all our customers.
We will ensure that your next order goes better.
We look forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Rating: 5 out of 5
Nothing to report, service and delivery on time
Translated reviews
A
Rating: 3 out of 5
The prices are worth it but the after-sales service leaves something to be desired: impossible to ask a question directly, there is never anyone... interesting products are removed from their ranges without us knowing why. I asked questions but got no response... meh!
Translated reviews
Response from Packeos
Hello Mr. Fraisse,
You can contact us via our live chat or by phone at 0 892 350 005 (0.40€/min + call price) from Monday to Friday from 8am to 12pm and from 2pm to 5pm.
We have recently strengthened our after-sales service to improve our services.
Some products from our site have been removed temporarily while we receive them from our various suppliers.
We look forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at Discount prices"
You can contact us via our live chat or by phone at 0 892 350 005 (0.40€/min + call price) from Monday to Friday from 8am to 12pm and from 2pm to 5pm.
We have recently strengthened our after-sales service to improve our services.
Some products from our site have been removed temporarily while we receive them from our various suppliers.
We look forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at Discount prices"
A
Rating: 5 out of 5
Very professional site, thank you
Translated reviews
A
Rating: 3 out of 5
Good deal
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
Informative!, very good!
Translated reviews
A
Rating: 5 out of 5
Very practical and easy to use
Translated reviews
A
Rating: 3 out of 5
Too much time to be delivered, then delivery in two parts.
Translated reviews
A
Rating: 3 out of 5
Prices are very attractive, shipping costs are exaggerated, too much for a small order
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 1 out of 5
I received half of my order
Translated reviews
Response from Packeos
Hello Mrs. Vuigner,
Following a stock shortage on the OR cardboard discs, we have processed the refund for this missing product.
We do our utmost to reduce stock shortages on our site.
See you soon on www.packeos.com
Ludovic from Packeos customer service
"Quality Food Packaging at Discount prices"
Following a stock shortage on the OR cardboard discs, we have processed the refund for this missing product.
We do our utmost to reduce stock shortages on our site.
See you soon on www.packeos.com
Ludovic from Packeos customer service
"Quality Food Packaging at Discount prices"