Customer reviews of Padel Reference

9,7 /10

Based on 3 620 published reviews

5 3 358 93% 4 148 4% 3 31 1% 2 17 0% 1 66 2%

Summary of reviews

The online store Padel Reference is recognized for its exceptional product quality, with many customers highlighting the performance and comfort of the rackets and sneakers purchased. The site is noted for its swift and careful shipping, often delivering items ahead of schedule, which adds to the overall positive shopping experience. Customers consistently mention the efficiency of the order process, noting that orders are easy to place and track throughout delivery.

Reviews 1 and 2 stars

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Acheteur Vérifié

Published on 29/05/2023 à 07h36

Catastrophic! Customer service is deplorable, I haven't received my order, the site only responds half-heartedly, gets my first name wrong, offers no solution. To be avoided!

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Response from Padel Reference Published on 05/07/2023

We sincerely regret that you have had a catastrophic experience with our customer service. Your dissatisfaction is a major concern for us, and we apologize for the mistakes that were made, including the failure to fulfill your order and communication problems. We take your feedback very seriously and are committed to improving our service. We thank you for sharing your concerns with us, and we take note of your feedback to prevent this from happening again in the future. The Padel Reference team.

Acheteur Vérifié

Published on 26/12/2022 à 00h44

Order well received but with half the items missing! 2 rackets ordered with 2 sets of balls and a teeshirt, I only received 1 rackette / 1 set of balls and a teeshirt No after sales service, after multiple reminders since the receipt of my package (standard call + msg without any reminder and email without response) Order number: ZHWJCPZFQ Contact: [email protected]

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Acheteur Vérifié

Published on 23/06/2022 à 15h35 following a purchase from 16/06/2022

answer without telephone number and asked the one to the corresponding step n3 Racket

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