Customer reviews of Padel Reference

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 3 620 published reviews
5 3 358 93% 4 148 4% 3 31 1% 2 17 0% 1 66 2%

Summary of reviews

The online store Padel Reference is recognized for its exceptional product quality, with many customers highlighting the performance and comfort of the rackets and sneakers purchased. The site is noted for its swift and careful shipping, often delivering items ahead of schedule, which adds to the overall positive shopping experience. Customers consistently mention the efficiency of the order process, noting that orders are easy to place and track throughout delivery.

Reviews 2 and 4 stars

Reset filters
R
Romain Q.
Rating: 4 out of 5
following a purchase from 03/05/2025
Choice and quality are present. Too bad for the late delivery despite the paid Chronopost supplement!
Translated reviews
F
Franck M.
Rating: 4 out of 5
following a purchase from 23/04/2025
Fast Expedition
Translated reviews
M
Mathieu G.
Rating: 4 out of 5
following a purchase from 20/04/2025
Hello, I had just spent my points to receive some Padel racket grips, but unfortunately, I never received them. Aside from this, the delivery time was respected.
Translated reviews
Response from Padel Reference
Hello Mathieu,

We are sorry to hear that you have not received the overgrips.
Have you already contacted our customer service by email?
If not, we invite you to write to [email protected], providing your first and last name as well as your order reference number. Our customer service will do what is necessary to find an appropriate solution.

Good luck on the courts,
The Padel Reference Team
M
Mitritsios V.
Rating: 4 out of 5
following a purchase from 14/04/2025
First time i see UPS package in a bag,not in outer box in order to protect the original box of the shoes.Even smaller shops have better way to send the packages.
N
Nicolas C.
Rating: 4 out of 5
following a purchase from 31/03/2025
Great experience
Translated reviews
Response from Padel Reference
Hello Nicolas,
A
Andrea R.
Rating: 4 out of 5
following a purchase from 05/04/2025
Everything is very good. Fast order and shipping as well. Great price. The only negative feedback is that I paid for the weight assessment, declared 362 but the actual weight was 368.
Translated reviews
B
Bastien F.
Rating: 4 out of 5
following a purchase from 27/03/2025
Very fast delivery times
Translated reviews
Response from Padel Reference
Thank you Bastien for your message!
E
Erwan P.
Rating: 4 out of 5
following a purchase from 13/03/2025
Pressurizer and ball tubes received, very happy with the products.
Translated reviews
Response from Padel Reference
Hello Erwan,
F
Fabien L.
Rating: 4 out of 5
following a purchase from 15/03/2025
Hello PR team. Products received quickly and perfectly packaged: nothing to complain about on that front, I am satisfied ✅ Small downside (independent of your will I think): out of the batch of 3 boxes of Head balls, 2 were without airtight lids. A drawback that complicates their storage in the bag. 📦 But overall, the order was well handled and professional service. Fabien L.
Translated reviews
Response from Padel Reference
Hello Fabien,
S
Sandra L.
Rating: 4 out of 5
following a purchase from 14/03/2025
Fast service and perfect as described
Translated reviews
Response from Padel Reference
Hello Sandra,
B
Benoît B.
Rating: 4 out of 5
following a purchase from 13/03/2025
Translate these texts into English.
Translated reviews
I
Isabel D.
Rating: 4 out of 5
following a purchase from 01/03/2025
Great just the delay was longer than 48h
Translated reviews
Response from Padel Reference
Hello Isabel,
B
Bernard D.
Rating: 4 out of 5
following a purchase from 24/02/2025
Fast and perfect.
Translated reviews
Response from Padel Reference
Hello Bernard,
M
Mhathet S.
Rating: 4 out of 5
following a purchase from 16/02/2025
Fast
Translated reviews
Response from Padel Reference
Hello Mhathet,
P
Peruzzi T.
Rating: 2 out of 5
following a purchase from 14/02/2025
Shipping not very fast, I keep receiving emails in French, I didn't know what number to give to the shopkeeper to pick up the package (stationery Cartomatto).
Translated reviews
N
Nicolas J.
Rating: 4 out of 5
following a purchase from 03/02/2025
Order received in 3 days, good packaging. I received an email telling me that it had arrived at the post office (hello opening hours). Then an e-mail telling me that it had arrived at the relay point, even though I had already collected the parcel. Nothing to worry about, now it's time to test the equipment.
Translated reviews
Response from Padel Reference
Hello Nicolas,

Thank you for your detailed feedback! We are delighted that the order arrived quickly and well protected. We've taken into account your comment about delivery tracking and will pass on the information to improve this point. We hope you will be completely satisfied with your equipment. Enjoy your padel!
K
Kathrin D.
Rating: 4 out of 5
following a purchase from 31/01/2025
Fast delivery, constant updates on the status. Goods are okay.
Translated reviews
J
Jean-michel P.
Rating: 4 out of 5
following a purchase from 27/01/2025
Very good
Translated reviews
K
Kenny L.
Rating: 4 out of 5
following a purchase from 21/01/2025
Lack of loyalty offers
Translated reviews
Response from Padel Reference
Hello Kenny,

Thanks for your feedback!
We have a loyalty program that allows you to earn points with every purchase and enjoy exclusive benefits.
We invite you to discover it directly on our website!
Please don't hesitate to contact us if you have any questions.

See you soon on Padel Reference
F
Frédéric W.
Rating: 4 out of 5
following a purchase from 19/01/2025
Nothing to say
Translated reviews
Q
Quentin M.
Rating: 4 out of 5
following a purchase from 26/12/2024
The parcel arrived quickly and in good condition. The products were as indicated, perfect I recommend these shoes helps a great comfort (take a half size above)
Translated reviews
Response from Padel Reference
Hello Quentin,

Thank you very much for your positive review of the shoes!

We're delighted that the products fit you! Your feedback helps us to continually improve our size guide.
See you soon on Padel Référence!
S
Steve L.
Rating: 4 out of 5
following a purchase from 14/12/2024
Super
Translated reviews
B
Bertrand G.
Rating: 4 out of 5
following a purchase from 02/12/2024
Very good, I recommend
Translated reviews
L
Laurent D.
Rating: 4 out of 5
following a purchase from 30/11/2024
No problem, everything went very smoothly.
Translated reviews
S
Salim Z.
Rating: 4 out of 5
following a purchase from 29/11/2024
It's a shame we don't offer overgrips for the price of the snowshoe.
Translated reviews
N
Nicolas T.
Rating: 4 out of 5
following a purchase from 28/11/2024
FAST DELIVERY, SEE PRODUCT LENGTH
Translated reviews
A
Andreas A.
Rating: 4 out of 5
following a purchase from 24/11/2024
EXCELLENT PRODUCT. REMOVING 1 STAR BECAUSE I PAID FOR 2 DAYS DELIVERY AND GOT THE ITEM IN 4 DAYS.
S
Samoshuk E.
Rating: 2 out of 5
following a purchase from 18/11/2024
I had claim, but nobody contact me ... I wrote twice, from web-site and after via email.
M
Michael L.
Rating: 4 out of 5
following a purchase from 05/11/2024
Das Preis- / Leistungsverhältnis ist sehr gut und die Ware wurde auch tadellos geliefert. Einzig die Lieferzeit kann auf jeden Fall verbessert werden und die Kostenangabe für den Versand muss man richtig stellen. Es wird angegeben, dass der Versand kostenlos ist, wenn man aber nicht "Abgabestelle" auswählt kostet der Versand knapp 11,-- Euro.
Translated reviews
J
Julian P.
Rating: 4 out of 5
following a purchase from 05/11/2024
UPS was complicated
Translated reviews
M
Maeva P.
Rating: 2 out of 5
following a purchase from 26/10/2024
I have requested a return twice and to date have received nothing.
Translated reviews
J
Julien T.
Rating: 4 out of 5
following a purchase from 12/10/2024
Ok
Translated reviews
M
Martinez J.
Rating: 2 out of 5
following a purchase from 03/10/2024
I haven't received my package yet, it has been way slower than said in the website
Translated reviews
Response from Padel Reference
Hello Juan,

It says that your order has been delivered today.
Unfortunately, it can take longer for your order to arrive when the delivery company is very busy.

We wish you good luck on the courts!
Padel Reference's team
S
Sophie S.
Rating: 4 out of 5
following a purchase from 26/09/2024
Perfect timing
Translated reviews
Response from Padel Reference
Hello Sophie,

We really appreciate your comment! Please come back to us if you need any assistance.

Have fun on the courts, and see you soon!
The Padel Reference team
G
Girolamo L.
Rating: 4 out of 5
following a purchase from 24/09/2024
.
Translated reviews
D
Delfosse S.
Rating: 2 out of 5
following a purchase from 13/09/2024
The racket is of mediocre quality, contrary to what I've read about it on your site.
Translated reviews
P
Pierre S.
Rating: 4 out of 5
following a purchase from 16/09/2024
Satisfied
Translated reviews
S
Stefano S.
Rating: 2 out of 5
following a purchase from 02/09/2024
Good customer service however very very bad delivery courier. GLS are a disaster
Translated reviews
J
Jonathan T.
Rating: 4 out of 5
following a purchase from 02/09/2024
Perfect
Translated reviews
F
Florent S.
Rating: 4 out of 5
following a purchase from 18/08/2024
Top
Translated reviews
We use cookies for audience measurement and improving user experience.