The online store Padel Reference is recognized for its exceptional product quality, with many customers highlighting the performance and comfort of the rackets and sneakers purchased. The site is noted for its swift and careful shipping, often delivering items ahead of schedule, which adds to the overall positive shopping experience. Customers consistently mention the efficiency of the order process, noting that orders are easy to place and track throughout delivery.
Good supplier, small problem solved in a good merchant manner.
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Response from Padel Reference
Hello Philippe,
Thank you for your feedback! We are glad to have been able to quickly resolve your issue.
See you soon on Padel Reference!
The Padel Reference team
A
Auguste O.
Rating: 4 out of 5
following a purchase from 19/05/2026
very good all in good condition fast delivery
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Response from Padel Reference
Hello Auguste,
Thank you for your feedback!
Glad that everything arrived in good condition and that the delivery was quick.
Have a nice day.
The Padel Reference team
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Loic B.
Rating: 4 out of 5
following a purchase from 21/05/2026
Good reliable service
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Response from Padel Reference
Hello Loic,
Thank you for your feedback!
Glad that our service has satisfied you.
Have a nice day.
The Padel Reference team
V
Valerio P.
Rating: 3 out of 5
following a purchase from 10/05/2026
Everything perfect, punctual and precise. The only downside was that I paid 5 euros for an intermediate paddle and it arrived with maximum weight…
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Romain L.
Rating: 4 out of 5
following a purchase from 07/05/2026
Satisfied with the proposed price and the product despite a small mark on the frame. Announced delivery time of 24-38 hours not respected.
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Response from Padel Reference
Hello Romain,
Thank you for your feedback.
Glad that the price and the product satisfied you despite this small mark on the frame. We also apologize for the longer delivery time than announced.
Have a nice day.
The Padel Reference team
T
Thibaud G.
Rating: 3 out of 5
following a purchase from 06/05/2026
Package delivered in a deplorable state
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Christian D.
Rating: 4 out of 5
following a purchase from 06/05/2026
Padel racket purchased at a great price. Arrived at the pickup point in 3 working days, instead of 1 day, still good. I didn't like the packaging, without any minimum protection and no tape to close all sides. Luckily it arrived intact, but risky.
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Igor T.
Rating: 3 out of 5
following a purchase from 04/05/2026
After-sales service is not okay, return costs 20€ from Belgium while the order was not okay
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Ovidiu S.
Rating: 3 out of 5
following a purchase from 01/05/2026
Shipping time was longer than stated, and I don't know if this weight program really found a city, or if I was still sent a paddle racket that could first be grabbed from stock...
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Martin G.
Rating: 3 out of 5
following a purchase from 20/04/2026
Received in perfect condition. Unfortunately, it took a while and the specified depot for pickup was not the right one, so I had to drive to another one. However, I received a response to my inquiries every time, and therefore I am very satisfied overall.
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Nathalie S.
Rating: 4 out of 5
following a purchase from 25/04/2026
Good racket and fast shipping.
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Response from Padel Reference
Hello Nathalie,
Thank you for your feedback!
Glad that the racket and the speed of delivery satisfied you.
Have a nice day.
The Padel Reference team
C
Camille B.
Rating: 4 out of 5
following a purchase from 24/04/2026
Very happy
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Response from Padel Reference
Hello Camille,
Thank you for your feedback!
Glad that you are very happy with your experience.
Have a nice day.
The Padel Reference team
A
Alexi V.
Rating: 4 out of 5
following a purchase from 23/04/2026
Fast delivery, product as described. Just one racket a bit damaged and I'm still waiting for a return...
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Response from Padel Reference
Hello Alexi,
Thank you for your feedback.
Glad that the delivery and the product satisfied you despite this issue with the racket. We apologize for this return delay and will do what is necessary as soon as possible.
Have a nice day.
The Padel Reference team
I
Ignazio L.
Rating: 3 out of 5
following a purchase from 22/04/2026
Arrival time within the norm. But product arrived with obvious aesthetic damage
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Andreas A.
Rating: 3 out of 5
following a purchase from 26/03/2026
Not happy with the Delivery, paid 30,00 EU for Home Delivery after a week of waiting I was informed to go and pick it up.
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Loreley T.
Rating: 3 out of 5
following a purchase from 01/04/2026
The racket was marked from 350 to 360 g and arrived at 345 g.
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Federico F.
Rating: 4 out of 5
following a purchase from 29/03/2026
Article arrived intact but package broken!
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Johannes A.
Rating: 4 out of 5
following a purchase from 24/03/2026
Sometimes you had to switch back to German because of the French language, that was annoying, otherwise everything was great
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Laurent D.
Rating: 4 out of 5
following a purchase from 20/03/2026
Delay between the order placement and receipt disappointing
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Response from Padel Reference
Hello Laurent,
Thank you for your feedback, we are sorry that the delivery time did not meet your expectations.
The Padel Reference team
D
David A.
Rating: 4 out of 5
following a purchase from 19/03/2026
Racket delivered in less than 24 hours and very well packaged! However, when you want to use the discount coupons in euros earned through the loyalty program, it's less interesting than the promo codes constantly given on the site... and since (of course) you can't combine the two...
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Response from Padel Reference
Hello David,
Thank you for your feedback, glad that the delivery and packaging met your satisfaction.
The Padel Reference team
E
Enrico T.
Rating: 4 out of 5
following a purchase from 16/03/2026
Punctual and precise
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Daniel G.
Rating: 4 out of 5
following a purchase from 11/03/2026
Fast delivery and shovel just as expected.
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Didier P.
Rating: 4 out of 5
following a purchase from 08/03/2026
Very good
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Response from Padel Reference
Hello Didier,
Thank you very much for your reply.
See you very soon.
Padel Reference
G
Guillaume M.
Rating: 4 out of 5
following a purchase from 26/02/2026
Overall, it went well, except for the lack of a gift ball that was normally offered with the purchase of a box of heads balls.
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Response from Padel Reference
Hello Guillaume,
Thank you for your feedback and your comment. Sorry for the oversight of the offered ball, we will take note of it to improve this.
See you very soon.
Padel Reference
T
Thibault L.
Rating: 4 out of 5
following a purchase from 22/02/2026
Nothing to say, order received as expected.
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Response from Padel Reference
Hello Thibault,
Thank you very much for your feedback. Glad everything went as planned.
See you very soon.
Padel Reference
M
Mauro D.
Rating: 4 out of 5
following a purchase from 20/02/2026
Great site, affordable prices, wide selection of products, fast shipping
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Hannes F.
Rating: 4 out of 5
following a purchase from 14/02/2026
Quickly delivered, super product, package only slightly damaged (contents were fine), but probably more due to UPS. After 3 days in Germany.
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Eliott M.
Rating: 4 out of 5
following a purchase from 16/01/2026
A top-notch site, almost perfect support!
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Response from Padel Reference
Hello Eliott,
Thank you for your feedback. We are delighted that our site and the support provided met your expectations.
See you very soon,
The Padel Reference team
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Wilfred W.
Rating: 4 out of 5
following a purchase from 31/01/2026
Fast
S
Stefanie G.
Rating: 3 out of 5
following a purchase from 27/01/2026
The delivery was very fast, however, the return of an item from the order is very complicated and is done at one's own expense to France.
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Saulier A.
Rating: 4 out of 5
following a purchase from 13/01/2026
Fast and compliant delivery
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Response from Padel Reference
Hello Alexandre,
Thank you very much for your feedback. Glad that the delivery was quick and compliant.
See you very soon.
Padel Reference
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Marc P.
Rating: 4 out of 5
following a purchase from 13/01/2026
-
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Response from Padel Reference
Hello Marc,
Thank you very much for your feedback.
See you very soon.
Padel Reference
E
Eric C.
Rating: 4 out of 5
following a purchase from 12/01/2026
Satisfied
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Response from Padel Reference
Hello Eric,
Thank you very much for your feedback.
See you very soon.
Padel Reference
J
Jacques C.
Rating: 4 out of 5
following a purchase from 10/01/2026
Excellent!!! Received within 48 hours!!!
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Response from Padel Reference
Hello Jacques,
Thank you very much for your feedback, glad that the speed impressed you.
See you very soon.
Padel Reference
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Nicola B.
Rating: 3 out of 5
following a purchase from 10/01/2026
Padel racket purchased at a more advantageous price compared to other renowned sites...3 stars because it took 10 days for delivery. What a pity
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Federico N.
Rating: 4 out of 5
following a purchase from 09/01/2026
Wide range of choice on equipment and rackets .. also great customer service that resolved a misunderstanding related to a promotion code in a short time .. the only negative note (but perhaps more related to the courier that handled the delivery and the fact that there was the weekend in between) is that the racket I ordered arrived a few days late compared to what was expected.
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Alessio R.
Rating: 3 out of 5
following a purchase from 06/01/2026
It took 10 days to arrive paying 15.99 for shipping to have it in a maximum of 72 hours
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Grégoire H.
Rating: 4 out of 5
following a purchase from 05/01/2026
Delivery delayed 2 times but the overall timeframe was reasonable and the product was in perfect condition
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Response from Padel Reference
Hello Grégoire,
Thank you for your feedback and understanding. Glad that the product arrived in perfect condition despite the delay.
See you very soon.
Padel Reference
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Tristan K.
Rating: 3 out of 5
following a purchase from 02/01/2026
I did not receive any balls. Although I ordered some twice, I only received them once.
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Fortunato B.
Rating: 4 out of 5
following a purchase from 30/12/2025
Ordering and paying on the website was just good as it needs to be, but the shipping with DPD was a mess. The offered pick up point was no longer available, the package was send to a pick up point, but nobody told me so, and just cause I call the customer service they told me so, when I arrived to the pick point the person wasn't able to identify the package, because the track numbers were mismatched. Finally after looking at all the boxes, we founded a box with my name, overall a very poor shipping experience
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