Customers consistently praise fast and reliable delivery, with items arriving quickly and in accordance with descriptions and photos. The packaging is repeatedly described as careful and well protected, sometimes including small gifts or cards, which enhances the sense of care and professionalism. Product quality and presentation are highlighted through mentions of items matching expectations, well-packaged statues and bracelets, and overall satisfaction with the experience. Customer service and reliability are underscored by timely processing, efficient shipping, and positive remarks about trust and repeat orders.
After ordering by phone because I couldn't get through on the website, everything was super fast and I received everything without a hitch. If I have any more orders to make, I'll order from the Palais du Rosaire again.merci beaucoupMichelle Garcia
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2023
Very good work and communication from Le palais du rosaire. Thank you for the little touches in the order!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2023
My friend's advice helped me get the items I needed. And the best part is the fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2023
Fast, well protected, good value for money
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Cathy C.
Rating: 5 out of 5
following a purchase from 23/08/2023
Thank you, Lourdes comes to me??????????????
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2023
I would like to thank the "Le Palais du Rosaire" team for all your good advice and your attentiveness, which has given me complete satisfaction with my order. Everything was well protected for shipment. I am very satisfied. See you soon for my next order.
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Clementine
Rating: 5 out of 5
following a purchase from 24/08/2023
Products conform to the descriptionFast delivery Small attention slipped into the box that I really appreciated Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2023
The site is very well designed, shipping is very fast and customer service is top notch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2023
Quality products and superbly efficient online correspondence!
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Sandrine S.
Rating: 5 out of 5
following a purchase from 23/08/2023
Hello,For my very 1st order at Palais du Rosaire, I was extremely satisfied!Thank you! ????????????
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Madame M.
Rating: 5 out of 5
following a purchase from 21/08/2023
I'm very happy with the Palais du Rosaire website, which I got to know when I was in Lourdes, and I recommend it +++.
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Laïla H.
Rating: 5 out of 5
following a purchase from 23/08/2023
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Laïla H.
Rating: 5 out of 5
following a purchase from 23/08/2023
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/08/2023
The heart of my rosary is badly assembled
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Response from Palais du Rosaire
Hello Sir, I'm sorry to read that the rosary is badly made on the heart. Please contact our after-sales service at [email protected]. We will be able to change your rosary or refund your money. You have 15 days from receipt of your parcel to change your mind. We can also be reached on 0033 05 62 92 25 00.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2023
We have a wide selection and shipments are always prompt.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2023
Simple, effective.
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Patricia L.
Rating: 5 out of 5
following a purchase from 22/08/2023
Compliant products, neat order, fast delivery. I do not regret my purchase.
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Ana R.
Rating: 5 out of 5
following a purchase from 21/08/2023
I find almost everything I need. Affordable price, fast shipping
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Béatrice
Rating: 5 out of 5
following a purchase from 20/08/2023
Order conforms to my purchase. Received promptly and well packaged, with a small gift to make me very happy.
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Stringher E.
Rating: 5 out of 5
following a purchase from 20/08/2023
Very nice quality items. Fast and careful delivery.
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Grégoire O.
Rating: 5 out of 5
following a purchase from 18/08/2023
It was a good experience, because the company does exactly what it says it will do.
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Sara T.
Rating: 5 out of 5
following a purchase from 18/08/2023
La Merce è arrivata nei tempi prevvisti ma sopratutto è arrivata integra
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Didier
Rating: 2 out of 5
following a purchase from 17/08/2023
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Response from Palais du Rosaire
Hello, I'm sorry that you find the 10.5 cm wood and metal crucifix at 3.70 to be of poor quality. You can return it within 15 days if it doesn't suit you and choose a better quality model.
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Didier
Rating: 2 out of 5
following a purchase from 17/08/2023
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Response from Palais du Rosaire
Hello, I'm sorry that you find the 10.5 cm wood and metal crucifix at 3.70 to be of poor quality. You can return it within 15 days if it doesn't suit you and choose a better quality model.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2023
Very good product fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2023
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2023
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Roger G.
Rating: 4 out of 5
following a purchase from 19/08/2023
I received my order as expected the rosaries are not very bright but it's not serious except for the largest the small bag closes poorly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2023
Good quality products at good prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2023
I know your store, I went there twice on vacation in Lourdes and I liked it very much and I'm happy to be able to order... The order was received on time
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José F.
Rating: 5 out of 5
following a purchase from 18/08/2023
He comprado tres veces desde España,a Palais du rosaire,la experiencia ha sido muy buena, todo llega en perfectas condiciones,tal y como es en la web.Rápidos en la entrega.Lo aconsejo.
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Jean-Pierre H.
Rating: 5 out of 5
following a purchase from 29/08/2023
Very fast delivery and exactly as described.
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Laura
Rating: 5 out of 5
following a purchase from 17/08/2023
Nothing to say, perfect order
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Mme M.
Rating: 5 out of 5
following a purchase from 17/08/2023
Very well wrapped fortunately the box was thrown on my lawn not being at home, the gate closed Thank you very much.
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Huguette K.
Rating: 5 out of 5
following a purchase from 17/08/2023
I was well looked after and the order went smoothly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2023
zeer correcte en vlotte levering. aangenaam verrast dat de levering zo snel gebeurde.
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Sandra O.
Rating: 1 out of 5
following a purchase from 18/08/2023
Package arrived completely damaged, handling of my complaint very disappointing despite the photos sentFlee.
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Response from Palais du Rosaire
Hello, I'd like to reply to your comment. Your candles arrived "melted", due to the summer heatwave, we are sorry for this, but hardly responsible. However, we have replied to you by email and have taken your request into account and as stipulated in the email, your refund is being processed. I'm sorry to read your comment, which describes a bad customer experience that is the exact opposite of our objectives. Thank you for sharing your opinion, which always motivates us to do our best.
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Christelle
Rating: 1 out of 5
following a purchase from 30/08/2023
Very disappointed. Google tells me I can buy water on the site, I'm offered tiny statuettes. I wanted to buy a jerry can of water... the site refers me to mints and rosaries...??
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Response from Palais du Rosaire
Hello, I'm sorry you couldn't find us on our website. You should have gone to this link: https://www.palaisdurosaire.com/fr/71-eau-lourdesLa Next time, please contact us by phone or e-mail before placing your order.
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Virgi N.
Rating: 5 out of 5
following a purchase from 25/08/2023
fast and neat parcel, good quality articles I am delighted with my order
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Kathy L.
Rating: 5 out of 5
following a purchase from 06/08/2023
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Kathy L.
Rating: 5 out of 5
following a purchase from 06/08/2023
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Blandine B.
Rating: 5 out of 5
following a purchase from 04/08/2023
ATTRACTIVE PRICES FAST DELIVERY AND ALWAYS A GIFT THAT MAKES YOU HAPPY
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Toni G.
Rating: 5 out of 5
following a purchase from 01/08/2023
Delivery on time, parcel very well packed with little gifts.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2023
I am delighted with my purchases
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