Orders from Palais du Rosaire consistently reflect excellent product quality, with many customers noting that items received match the descriptions and photos provided on the site. The delivery service is highlighted for its speed, with numerous mentions of packages arriving quickly and in pristine condition, often within 24 hours. Customers appreciate the thoughtful touches included with their orders, such as surprise gifts or personalized notes, which enhance their overall shopping experience.
After an experience having generated doubts with another commercial site of Lourdes, I was rather satisfied with this commercial site.But I contacted the information department of the Lourdes sanctuary, who told me that it was forbidden to sell water from lourdes (since the apparitions), and that I had to check that the merchant site "le palais du Rosaire" really depended on the lourdes store "le Palais du Rosaire". So I have doubts about the Lourdes water I bought, I don't know if it really comes from the grotto.
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Response from Palais du Rosaire
Hello Eliane, I can confirm that the Palais du Rosaire website does indeed depend on our Lourdes stores, and we have a page dedicated to our history on the website. Concerning the Lourdes water: We only charge the porter, i.e. the person who goes to the grotto to collect the water, the collection usually takes 30min as the sanctuaries are only accessible on foot. So we take small quantities of water. So we send the real water from Lourdes. If you have any doubts about your next order, we can send you a video :). See you soon Eliane.
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Chris D.
Rating: 5 out of 5
following a purchase from 08/03/2020
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Chris D.
Rating: 5 out of 5
following a purchase from 08/03/2020
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Associaiton D.
Rating: 5 out of 5
following a purchase from 06/03/2020
Good contact by phone before ordering online. And very fast and free delivery.
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Rene R.
Rating: 5 out of 5
following a purchase from 05/03/2020
HelloI received my parcel in record time, and very well packaged.Sincerely
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Cecile F.
Rating: 5 out of 5
following a purchase from 05/03/2020
Fast delivery and very well packaged products. Perfect very satisfied
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Mlle D.
Rating: 5 out of 5
following a purchase from 05/03/2020
It was a real pleasure as I only come to Lourdes in the summer. I totally recommend it!
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Joseph-michel A.
Rating: 4 out of 5
following a purchase from 04/03/2020
Very good welcome, fast and efficient.
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Jean M.
Rating: 5 out of 5
following a purchase from 02/03/2020
Good product - perfect packaging and the little thank you note as well. Thank you very much.
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Véronique B.
Rating: 5 out of 5
following a purchase from 01/03/2020
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Véronique B.
Rating: 5 out of 5
following a purchase from 01/03/2020
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2020
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2020
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Noriko K.
Rating: 5 out of 5
following a purchase from 29/02/2020
Delivery is very fast.This time it is 4 stars because 12 water containers were broken.The others are 5 stars.I am always grateful for your help.
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Stephanie
Rating: 5 out of 5
following a purchase from 28/02/2020
Fast delivery, product as described
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Ghis G.
Rating: 3 out of 5
following a purchase from 27/02/2020
On time and on order
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Mattar
Rating: 5 out of 5
following a purchase from 27/02/2020
Hello I would like to keep you informed of the good reception of my order.everything is in order and well packed I would like to thank you for your follow-up.in any case, for a second order, I am very satisfied and reassured I will not fail to pass always by your site for next purchases.merci encore à toute votre équipe I wish you an excellent day.bien cordialement M. Mattar
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Bridget B.
Rating: 5 out of 5
following a purchase from 27/02/2020
I actually visited Palais du Rosaire in 2018 and purchased a ring. I lost the ring a few months ago and was heartbroken. I got online and found the store and was able to order another. The ordering process was very easy and my ring is on it's way. Thank you so much Palais du Rosaire !
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Marie F.
Rating: 5 out of 5
following a purchase from 26/02/2020
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Marie F.
Rating: 5 out of 5
following a purchase from 26/02/2020
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Audrey V.
Rating: 5 out of 5
following a purchase from 26/02/2020
Fast delivery, perfect merchandise. I particularly appreciated the handwritten note and the small gift that I keep preciously in my wallet.
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Armelle B.
Rating: 5 out of 5
following a purchase from 26/02/2020
I am very satisfied with my online order: the beauty of the rosary, the availability on the phone and the speed of delivery. Everything was so easy!
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Laetitia
Rating: 5 out of 5
following a purchase from 25/02/2020
Super chapelet they are very pretty and a good quality not expensive thank you has you for the speed of the order.
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Josiane L.
Rating: 5 out of 5
following a purchase from 25/02/2020
Whether you buy online or by phone, as in my case, I was very well received and advised. Thank you very much, it's very warm and comforting when you're far from Lourdes. Josiane LEPORINI
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Christelle M.
Rating: 5 out of 5
following a purchase from 25/02/2020
I am satisfied with my order. I received it quickly, within a week. The items are in good condition. I even received a small gift. I recommend this site and will order again soon.
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Janne
Rating: 4 out of 5
following a purchase from 24/02/2020
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Janne
Rating: 4 out of 5
following a purchase from 24/02/2020
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Pierrette B.
Rating: 5 out of 5
following a purchase from 23/02/2020
Very satisfied with my first order. I recommend.Pierrette Bosc
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Marie-france G.
Rating: 4 out of 5
following a purchase from 22/02/2020
Jewel conforms to the photo. Received on time.
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Tamara S.
Rating: 5 out of 5
following a purchase from 21/02/2020
Fast shipping. Excellent articles. Good quality. I ordered from Germany and was happy about this shop. Thank you
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Marie-claude F.
Rating: 5 out of 5
following a purchase from 21/02/2020
Yes, I am satisfied with your services. Order arrived safely; Thank you.
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Alain
Rating: 5 out of 5
following a purchase from 20/02/2020
Hello, everything is OK. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2020
First order and very satisfied. Prices are not excessive. Delivery is fast. And the small handwritten thank you note is much appreciated. I recommend and would recommend this site.
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Romain M.
Rating: 1 out of 5
following a purchase from 20/02/2020
The delivery times mentioned (48 to 72 hours) were not respected despite a dispatch notice on the same day (parcel received 8 days after the order). I was therefore unable to have the rosary blessed or to place it in my wife's coffin.
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Response from Palais du Rosaire
Hello Romain, we're sorry your rosary didn't arrive. The 48-72H delivery time mentioned is only for Colissimo. You had selected Mondial Relay, which has a delivery time of more than 6 days (it is notified on our site when you select the delivery method).
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Régine C.
Rating: 5 out of 5
following a purchase from 19/02/2020
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Régine C.
Rating: 5 out of 5
following a purchase from 19/02/2020
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Michel D.
Rating: 5 out of 5
following a purchase from 19/02/2020
I was very touched by the little words written in pen, thank you.
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Agathe M.
Rating: 5 out of 5
following a purchase from 18/02/2020
I have received the beautiful fluorescent rosaries.
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Hugues-antoine S.
Rating: 5 out of 5
following a purchase from 18/02/2020
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Hugues-antoine S.
Rating: 5 out of 5
following a purchase from 18/02/2020
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2020
Serious site and very respectful of customers thank you Juliette
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Beatrice B.
Rating: 4 out of 5
following a purchase from 17/02/2020
the site needs to be refreshed, very complicated, lacks clarity and ease of use, too bad! for the rest, it's excellent.
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Response from Palais du Rosaire
Hello Beatrice, thank you for your comment. Can you tell us which parts of the website you don't like? We can then work on them to improve our site. You can e-mail us directly at [email protected] and we'll be happy to get back to you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2020
Order received quickly, met my expectations, good customer relations.
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Anne R.
Rating: 5 out of 5
following a purchase from 16/02/2020
Super happy very fast shipping and really nice seller. Thank you very much.
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Fabrice R.
Rating: 5 out of 5
following a purchase from 15/02/2020
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Fabrice R.
Rating: 5 out of 5
following a purchase from 15/02/2020
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Violeine L.
Rating: 5 out of 5
following a purchase from 14/02/2020
Too happy with my purchase. this medal is beautiful. fast delivery. i recommend.
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Nathalie
Rating: 5 out of 5
following a purchase from 13/02/2020
Thank you for your kind words Pauline, the incense is perfect.
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