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J
Rating: 4 out of 5
recu dans les temps statuete eclairantes la nui tres bien la croix aussi jadore merci
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Customer reviews of Palais du Rosaire
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 466 published reviews
Summary of reviews
Orders from Palais du Rosaire consistently reflect excellent product quality, with many customers noting that items received match the descriptions and photos provided on the site. The delivery service is highlighted for its speed, with numerous mentions of packages arriving quickly and in pristine condition, often within 24 hours. Customers appreciate the thoughtful touches included with their orders, such as surprise gifts or personalized notes, which enhance their overall shopping experience.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very good finish. A jewel;
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E
Rating: 3 out of 5
Long delivery time, too bad.
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M
Rating: 1 out of 5
Not at all happy with this site since April 28 that I placed my order I still have not received more they put relay points that they do not even respect to then call back and say that I have misvalidated my relay point yet this is what the site offers a little disappointed and I'm still waiting for my order we will already us 2 weeks yet I had to be delivered the 3 days of the day I placed the order to be avoided if you are in a hurry to want to use these products
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Response from Palais du Rosaire
Hello Mr Beliby, following our e-mail exchanges, we can confirm that an inquiry has been opened with the carrier to unblock the delivery of your parcel. We are doing our utmost and putting pressure on the carrier to speed up your delivery. See you soon
C
Rating: 4 out of 5
Products conform, deadlines met
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M
Rating: 4 out of 5
Perfect, with a little card with the medal of the Virgin Mary, very touching, thank you?
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M
Rating: 4 out of 5
bonjourtoujours aussi ravie de faire des commandes chez vous livraison respectée,la qualité est bonne et toujours un petit cadeau et un mot gentil, merci a vous
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A
Rating: 4 out of 5
A
Rating: 4 out of 5
R
Rating: 4 out of 5
Hello Thank you very much for your kind and prompt service and advice.
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A
Rating: 4 out of 5
Sono rimasto abbastanza soddisfatto, perchè ho ricevuto la merce nei tempi previsti. La merce corrispondeva a quanto visionato nel sito.
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P
Rating: 4 out of 5
Hello,It's just a shame that after 2 phone calls to add the incense it wasn't done. Otherwise I'm happy with my order, thank you. Thank you very much.
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V
Rating: 1 out of 5
You have not shipped not my order from France yet. It is way more than 10 business days and not replied to 2 emails from me asking about it. I asked you to cancel the order and refund my money to my credit card but still no response.I am very unhappy with your company.Verinder Sahni
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Response from Palais du Rosaire
Hello, thank you for your order. As in my reply to your email this morning. We did not receive your previous e-mails and therefore only became aware of your problem this morning, 06 May. We have taken all the necessary steps to speed up the delivery of your package and ensure the delivery of your order. We are sorry for this delay in delivery which is not of our control. See you soon
S
Rating: 4 out of 5
compliant products small problem this time with delivery but reassuring reply by e-mail from customer service and finally well received.
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A
Rating: 4 out of 5
I was a little disappointed that a product was out of stock. If I had known when I ordered, I would have chosen another product.
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A
Rating: 3 out of 5
I have ordered several items but two of them are disappointing in terms of qualityNamely the perfumed rosaries which discolour clothes and skinAnd the necklaces with Angel because the stones are badly set and did not last the dayIt's a shame
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Response from Palais du Rosaire
Hello, thank you for your order. If you have any problem with one of our items, you can send it back to us and we'll be happy to change it. Don't hesitate to contact us at 05 62 94 66 17 or by e-mail at [email protected]. See you soon. Pauline.
B
Rating: 4 out of 5
Choice, a good welcome, research to find the item you are looking for which is not necessarily in the catalog. Overall, good service. I'm a satisfied customer, THANK YOU!
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E
Rating: 4 out of 5
I received my order very quickly and the items were as described, so no problems there! I am very satisfied.
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V
Rating: 2 out of 5
I ordered a dizenier bracelet which broke in the week I received it, I sent a message yesterday to the SAV but no return, so disappointed. But thanks to this avi, I'm hoping for a positive return.
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Response from Palais du Rosaire
Hello Violaine, we're sorry about your bracelet and will replace it for you. As for our reply, you wrote to us yesterday Tuesday April 27 at 6:13 pm. Today is April 28 and your request is being processed. Have a nice day!
A
Rating: 4 out of 5
Il pacco mi è arrivato velocemente e le cose che ho ordinato hanno soddisfatto la mia richiesta. Cordiali saluti
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Z
Rating: 1 out of 5
Satisfied with my products except for the bracelet which is not of good quality and the clasp which is already broken even though I haven't worn it yet.
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Response from Palais du Rosaire
Hello, thank you for your order. You can return damaged items to us. Contact us at [email protected]
R
Rating: 4 out of 5
R
Rating: 4 out of 5
R
Rating: 1 out of 5
Una Stella è anche troppa per questo negozio!più di un mese che aspetto un pacco che non arriva,nonostante le ripetute richieste di inviarmi lo stesso o di rimborsarmi l'importo regolarmente pagato non rispondono quasi mai alle mail e se lo fanno danno la colpa al corriere al quale si appoggiano!molto deluso da questi poco seri che se ne approfittano della serietà delle persone!!!!VERGOGNATEVI!è inutile che continuate ad aggrapparvi agli specchi con inutili bugie!il mio indirizzo è quello che vi ho mandato ed è quello che uso per tutti gli acquisti su internet che puntualmente arrivano senza problemi addirittura dalla cina.alle mie numerosissime mail avete risposto poche volte ed è inutile che volete farmi passare per stupido chiaro?ribadisco che siete poco seri e disonesti così come lo è mondial relay e visti i numerosi feedback negativi su questo corriere mi stupisce il fatto che continuate a servirvi con loro che sono ladri al vostro stesso livello!!!VERGOGNATEVI!!!! LADRI RIMBORSATEMI I SOLDI CHE HO SPESO PER UNA SPEDIZIONE INESISTENTE!!!
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Response from Palais du Rosaire
Response dated April 19, 2021Hello, We proceeded to refund your order about 1 month ago. We are still sorry that you suffered this problem with Mondial Relay. We have since stopped working with them for deliveries to Italy. Response dated March 30, 2021Good morning, Mr. Zaccaria,Unfortunately I am sending you the information that Mondial Relay gave me, I don't know why they reject your address. They consider it unusable. We have done our best to ensure delivery, but it is not up to us. We are looking for alternatives to this carrier with the same attractive rates. We have already reported problems with Mondial Relay several times. Your package is currently on its way to us. We will then proceed to refund your package. We have done everything possible and I am sorry for this situation. You will receive your refund very soon. Good dayAnswer dated March 29, 2021Good morning, Mr. Zaccaria,We have responded to ALL of your emails and have been following up on your package that had a delivery problem to Mondial Relay. After several inquiries on our part. Mondial Relay explained to us that your package was not delivered because your delivery address was not usable, which explains this long delay. I asked you for more information or another delivery address but you gave us the same address. Therefore Mondial Relay considered that your address was not usable and just sent your package back to the sender. We will proceed to refund your order once the package is returned. We are not responsible for Mondial Relay's lack of professionalism. We have done everything we can to unblock your situation and have shown good faith but at our level we cannot go to Italy to pick up packages ourselves. We are sorry for this delay which is not acceptable. Sincerely.
A
Rating: 4 out of 5
Well received and well packaged. With a note and a medal card as a thank you gift. I'm not disappointed and can't recommend it enough.
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I
Rating: 4 out of 5
Very satisfied with your service.
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S
Rating: 4 out of 5
mmmmmmmmmmmm
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M
Rating: 4 out of 5
Magnificent rosary, even more beautiful in person than in the photo on the site. I recommend
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J
Rating: 4 out of 5
Objects as described. However, the beads are a little small when handling (counting).
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A
Rating: 4 out of 5
In some of the rosaries there were too many grains and too few grains in the tens.... otherwise overall I am satisfied.
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D
Rating: 4 out of 5
but the cost of transport to students' homes is noted as free above a certain amount.
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Response from Palais du Rosaire
Hello, thank you for your order. Shipping is free for orders over 49 for delivery by Mondial Relay or Colissimo Point Retrait. We are currently working on a free home delivery solution to satisfy our customers :) See you soon. Pauline
R
Rating: 1 out of 5
Quasi 1 mese e l'ordine da me fatto e pagato non è arrivato!dopo varie email non ho ricevuto nessuna risposta.sono molto deluso e voi siete vergognosi!!!!vi considero dei ladri patentati e di sicuro non parlerò bene di voi!VERGOGNATEVI!
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Response from Palais du Rosaire
Hi, we have responded to your various emails, we can send them back to you if you want. As explained in our emails, Mondial Relay is responsible for delivery. We are sorry for all these inconveniences and we are doing everything we can (investigations, calls...) to unblock your package. Pauline.
I
Rating: 4 out of 5
The order arrived very quickly and in good condition. I'm planning to place another order soon.
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F
Rating: 4 out of 5
F
Rating: 4 out of 5
F
Rating: 2 out of 5
My parcel arrived and the bottles had leaked inside and were all soaked, so I called you and you will replace the bottles for me.
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D
Rating: 4 out of 5
Very friendly and helpful. Delivery time too long.
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C
Rating: 4 out of 5
Satisfied with my order and fast
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A
Rating: 4 out of 5
Quick delivery.always a kind word in the order. I recommend it!
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R
Rating: 4 out of 5
R
Rating: 4 out of 5
G
Rating: 4 out of 5
G
Rating: 4 out of 5
D
Rating: 3 out of 5
Hello,I am not disappointed for the delivery but,I had ordered water of the cave because as I have the disease of charcot,I had seen that a woman who had the same disease as me had come to heavy and when she entered water of the cave,she cured,it is for that that I ordered water,but unfortunately,I am always in bad state,I hoped for a better health,but nothing good arrived for me. I am sorry,but I keep hope?I'm sorry, but I still have hope... Sincerely.
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Response from Palais du Rosaire
Hello Daniel, Our hearts go out to you as you struggle with your illness. The water in La Grotte is the source that Bernadette gave us. It can heal some people, but unfortunately not everyone. But don't give up hope. Bonne journée. Pauline.
A
Rating: 4 out of 5
They should make it clear that free delivery after spending a certain amount is only available in France and doesnt apply internationally. I found this misleading however the service was great other than that.
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