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J
Rating: 4 out of 5
Very good welcome, fast and efficient.
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Customer reviews of Palais du Rosaire
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 750 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with items arriving quickly and in accordance with descriptions and photos. The packaging is repeatedly described as careful and well protected, sometimes including small gifts or cards, which enhances the sense of care and professionalism. Product quality and presentation are highlighted through mentions of items matching expectations, well-packaged statues and bracelets, and overall satisfaction with the experience. Customer service and reliability are underscored by timely processing, efficient shipping, and positive remarks about trust and repeat orders.
Reviews 1, 2, 3 and 4 stars
Reset filtersG
Rating: 3 out of 5
On time and on order
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J
Rating: 4 out of 5
J
Rating: 4 out of 5
M
Rating: 4 out of 5
Jewel conforms to the photo. Received on time.
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R
Rating: 1 out of 5
The delivery times mentioned (48 to 72 hours) were not respected despite a dispatch notice on the same day (parcel received 8 days after the order). I was therefore unable to have the rosary blessed or to place it in my wife's coffin.
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Response from Palais du Rosaire
Hello Romain, we're sorry your rosary didn't arrive. The 48-72H delivery time mentioned is only for Colissimo. You had selected Mondial Relay, which has a delivery time of more than 6 days (it is notified on our site when you select the delivery method).
B
Rating: 4 out of 5
the site needs to be refreshed, very complicated, lacks clarity and ease of use, too bad! for the rest, it's excellent.
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Response from Palais du Rosaire
Hello Beatrice, thank you for your comment. Can you tell us which parts of the website you don't like? We can then work on them to improve our site. You can e-mail us directly at [email protected] and we'll be happy to get back to you.
A
Rating: 4 out of 5
Compliant, well packaged, little gifts as well?? . Thank you, I'm very happy with my purchase.
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K
Rating: 4 out of 5
K
Rating: 4 out of 5
F
Rating: 4 out of 5
Hello, I'm sending you this message to tell you that I was very satisfied with my order. The little pebbles are very good and much softer than those I ordered the 1st time.
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Response from Palais du Rosaire
Hello, we're delighted that you liked our new range of sweets. Thank you for your feedback. We hope to see you soon.
V
Rating: 3 out of 5
V
Rating: 3 out of 5
A
Rating: 4 out of 5
I like it a lot but you harass us too much! Too much mail for advertising and I regret that because we can't order every day or every week.
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Response from Palais du Rosaire
Hello Eddy, we communicate by e-mail to inform our customers about new products and bargains. We try to find the right balance so as not to send too many emails to our customers. If you wish, you can easily unsubscribe from our mailing list. We hope to see you soon. Pauline
R
Rating: 3 out of 5
good products but delivery not top notch too long to receive the parcel kind regards
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Response from Palais du Rosaire
Hello, Mondial Relay delivery is not the fastest, it usually takes between 5 and 6 days to receive the package. For your next order, I advise you to use colissimo (48h). Have a nice day, Pauline
I
Rating: 4 out of 5
So far, I've always been satisfied with my orders and I've always received a little gift.
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J
Rating: 1 out of 5
Merchandise error then unprotected statuette arrived in three pieces no commercial gesture to my good memory of making minimum 5 phone calls ... ??
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N
Rating: 4 out of 5
I THINK IT WOULD BE NICE TO ACCOMPANY YOUR EAU DE LOURDES WITH A CERTIFICATE OF AUTHENTICITY.
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Response from Palais du Rosaire
Hello Nathalie, Your comment is very interesting! Even though we send the real Lourdes water, collected by us beforehand, your idea of a certificate of authenticity is very interesting. We're going to think about how we can set this up. Have a nice day. Pauline
A
Rating: 4 out of 5
A
Rating: 4 out of 5
C
Rating: 4 out of 5
well packaged, good product, waited a little long, due to transport problems, no doubt! but satisfied!
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Response from Palais du Rosaire
Hello Christale, Your Mondial Relay parcel is delivered via the Lieu Saint platform. It's a huge logistics platform that handles the whole of Ile de France, so there are sometimes a few delays. See you soon, Pauline.
A
Rating: 4 out of 5
A
Rating: 4 out of 5
C
Rating: 1 out of 5
Not happy parcel received on 8 012020 order on 25 cash too fast sinom candle a little smashed on the sides of pot
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C
Rating: 4 out of 5
Apart from the 15-day delivery instead of 72 hours, the parcel delighted my mom.
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A
Rating: 4 out of 5
Very pretty medal sends you remains fast and neat with small. Very nice gifts...sorry the medal is not double sided.
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K
Rating: 1 out of 5
Shipping costs too high! Otherwise product conforms.
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Response from Palais du Rosaire
Hello Katia, we have a cheaper delivery solution which is Mondial Relay for your order the shipping cost would have been 4.70. Have a nice day. Pauline
J
Rating: 4 out of 5
Very satisfied with the follow-up, delivery and visual quality. It was a gift for my mother, who lives in Burgundy.
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A
Rating: 2 out of 5
Beautiful, good quality
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L
Rating: 4 out of 5
Thank you for your high quality products
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A
Rating: 3 out of 5
I ordered a chain and a pendant for a gift. The pendant is very pretty and of good quality. I thought the same was true of the chain, but it broke after a day's wear, so I'm stuck with it.
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Response from Palais du Rosaire
Hi Alyssia, we're sorry your chain broke. This is the first time this has happened to us. There must have been something wrong with the chain. You should have called us and we would have replaced your chain with a new one. Don't hesitate next time :). Have a nice day!