Customer reviews of Palais du Rosaire

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 466 published reviews

Summary of reviews

Orders from Palais du Rosaire consistently reflect excellent product quality, with many customers noting that items received match the descriptions and photos provided on the site. The delivery service is highlighted for its speed, with numerous mentions of packages arriving quickly and in pristine condition, often within 24 hours. Customers appreciate the thoughtful touches included with their orders, such as surprise gifts or personalized notes, which enhance their overall shopping experience.

Reviews 1, 2, 3 and 4 stars

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Laura G.
Rating: 4 out of 5
following a purchase from 24/04/2025
It's good. The product is suitable. However, I had ordered a different model, but this is an equivalent product.
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Jennifer C.
Rating: 4 out of 5
following a purchase from 20/04/2025
Order received on time.
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CLAUDINE N.
Rating: 1 out of 5
following a purchase from 23/04/2025
I filled out a return form on April 28. I am waiting for your response, 2 emails already sent yesterday, the last one on Saturday, May 3, 2025. Zero stars, I had to give 1 to validate.
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Marie-Charlotte D.
Rating: 4 out of 5
following a purchase from 22/04/2025
Hello, I am delighted with my order but there was a document thanking me for my order and indicating that a souvenir had been slipped with it... there was nothing more than my 5 ordered and paid items! However, I am satisfied. Thank you, Marie-Charlotte.
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MARIE THERESE P.
Rating: 4 out of 5
following a purchase from 22/04/2025
Order received quickly and attractive prices.
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maria C.
Rating: 4 out of 5
following a purchase from 20/04/2025
The incense is very good. I find it a shame that the shipping price is too high.
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Angélique G.
Rating: 4 out of 5
following a purchase from 20/04/2025
I regret the non-compliant duration of the novenas which last only 8 days for me when it's not 7! Out of about twenty candles, that's 3 weeks missing...
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Jeanne L.
Rating: 4 out of 5
following a purchase from 16/04/2025
I am very happy with my order
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Adeline H.
Rating: 3 out of 5
following a purchase from 13/04/2025
Package sent quickly
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Cathy S.
Rating: 1 out of 5
following a purchase from 07/04/2025
I placed 2 orders and I received 1 order out of 2, very disappointed
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eric G.
Rating: 1 out of 5
following a purchase from 09/04/2025
Unpleasant experience, because of the DPD company... because I never received my package, however your customer service was responsive and I was fully refunded..
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Catherine L.
Rating: 3 out of 5
following a purchase from 25/03/2025
I really like the stained glass of Saint Rita, disappointed by the lamp. Very appreciated my interlocutor on the phone, very kind, attentive, you can feel humanity and it feels good
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Marie R.
Rating: 4 out of 5
following a purchase from 08/04/2025
Impeccable thank you
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Joseph S.
Rating: 1 out of 5
following a purchase from 01/04/2025
You did not specify in the sales description that the bronze virgin was not 100% bronze and not hollow at the back, very disappointed
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Solange M.
Rating: 4 out of 5
following a purchase from 01/04/2025
Items received in perfect condition, very well packaged, very satisfied with my order, except for one item, (statue of the Virgin Mary which is not very fluorescent in the dark, a bit disappointed
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Denise K.
Rating: 1 out of 5
following a purchase from 28/03/2025
Hello, I am not satisfied because I thought I would receive a real prayer booklet. I was very disappointed with my order. Have a great day. Denise Koubi
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Marie L.
Rating: 3 out of 5
following a purchase from 27/03/2025
Quick reception. I would like to exchange the tenner for a larger size. I hope everything goes as smoothly.
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CHRISTELLE S.
Rating: 4 out of 5
following a purchase from 27/03/2025
Hello, Some candles do not match the photo. But it's just a detail. Otherwise, everything else is great.
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Francoise C.
Rating: 3 out of 5
following a purchase from 14/03/2025
I would have preferred shipping by post.
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Antoine C.
Rating: 4 out of 5
following a purchase from 25/03/2025
All good
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ANTONIA P.
Rating: 1 out of 5
following a purchase from 25/03/2025
No, the jasmine oil does not smell at all, let's say it was a wrong purchase.
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Thérésa D.
Rating: 4 out of 5
following a purchase from 21/03/2025
Quality products
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Olivier B.
Rating: 4 out of 5
following a purchase from 23/03/2025
Too bad the size of the box was not adapted to the content: risk of damaging it. Thank you for the little attention.
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Véronique A.
Rating: 3 out of 5
following a purchase from 21/03/2025
Purchase of small wooden frames. It was for a gift. The person was delighted! 😊
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Edgar F.
Rating: 1 out of 5
following a purchase from 20/03/2025
Did not receive my order yet so HOW CAN I RATE YOU ????
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Michele J.
Rating: 4 out of 5
following a purchase from 15/03/2025
Super well received my order!
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Ghislaine B.
Rating: 4 out of 5
following a purchase from 14/03/2025
Very satisfied with the products received. A big thank you.
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claude B.
Rating: 4 out of 5
following a purchase from 15/03/2025
Very good except the delivery was way too long and the carrier messed up....
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STELLA F.
Rating: 4 out of 5
following a purchase from 12/03/2025
Well received and well packaged. Thank you for the gift
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Rose-Marie M.
Rating: 4 out of 5
following a purchase from 09/03/2025
Satisfied with my order and the speed of shipping, it's a shame there aren't more products for sale. Thank you 🙏
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Pascale G.
Rating: 4 out of 5
following a purchase from 07/03/2025
Fast delivery. The novena candles are very pretty but they arrived all greasy... I don't know if they were stored in a warm place during the journey but it's still a problem in March. I wouldn't dare order them in the hot months...
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Stephanie L.
Rating: 4 out of 5
following a purchase from 28/02/2025
I am very happy with the order 🙏 and the little attentions offered in the package.
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Serge L.
Rating: 1 out of 5
following a purchase from 28/02/2025
I made the pilgrimage to Lourdes during the February holidays. I was missing a virgin in my purchases. When I ordered from the Palais du Rosaire website, I thought the Virgin would be as big as what I had seen in person when I received my order and paid almost €13, it's a scam, a tiny virgin with water inside and I don't even know if it's water from the Lourdes grotto. Honestly, I advise anyone not to buy anything from this Palais du Rosaire site because they are really scammers. 😡😡😡😡
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Daniel J.
Rating: 4 out of 5
following a purchase from 01/03/2025
Nice, very functional and practical. I take it everywhere.
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Loic P.
Rating: 4 out of 5
following a purchase from 24/02/2025
Everything is of good quality, but the prayer cards are in English...
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Karine D.
Rating: 4 out of 5
following a purchase from 19/02/2025
Nothing to report
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Christiane F.
Rating: 4 out of 5
following a purchase from 21/02/2025
Average transport time is significant_ Too bad Christiane
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Hannelore R.
Rating: 1 out of 5
following a purchase from 12/02/2025
The street was lacking for the shipment
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Jean-Luc V.
Rating: 1 out of 5
following a purchase from 16/02/2025
Package not available at the pickup point.
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MICHELE B.
Rating: 4 out of 5
following a purchase from 17/02/2025
Package arrived quite quickly and well packaged
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