Customer reviews of Palais du Rosaire

I thought there was also the chain

I am not satisfied, I thought there was a clasp on the rosary I chose and that is not the case.

Inconsistent dimensions

The +: friendly phone contact The -: engraving not corresponding to the request (length of allowed characters actually reduced and engraving error), quality of the material (silver? no hallmark!)

I tried to give 5 stars but it wouldn’t let me. Extremely hsppy

I will never buy anything again. I sent several emails and got no response! Terrible

I have not received my package

I ordered the goods about a month ago and they have not arrived yet. I would like to have the exact delivery date, thank you.

Item never received

I received the order well, but the two rosaries I ordered had poorly assembled chains and were coming apart, I had to tighten the links myself.

i have been a client for years. recently they chnaged staff, managment i dont inow what....I was in Italy trying to order holy water, and I kept trying for days,, but nobody would ever answer me....when they finally did reply ( a mont later) i was obviously back where i live which is the UAE. I just spent 55 euros (it's a HuGE AMOUNT OF MONEY, more than what I spent for the water itself)... whereas I could have spent close to nothing if I had purchased when in Italy. Whatever changes have been made i cant say im impressed with them or that they have been for the best. I asked for a discount since it was their fault ...of course nothing.....do good to your own brothers and sisters right? ts a shame that even sacred spaes have been commercilised to the point where youve got to spend 100 euros for holy water....if only there were eral churces here id simply go and get it hhere...not so lucky...

SATISFIED WITH THE PRODUCT BUT TERRIBLE SHIPPING SERVICE THE COURIER DELAYED DELIVERY FOR SEVERAL DAYS AND THE PACKAGE ARRIVED ALL BROKEN INADEQUATE PACKAGING FORTUNATELY THE CONTENT WAS INTACT I HAD RESERVED THE RIGHT TO CONTEST AND RETURN THE PACKAGE. I HOPE THIS DOES NOT HAPPEN AGAIN IN THE FUTURE OTHERWISE I WILL HAVE TO GIVE YOU ONLY ONE STAR

I got a Our Lady Untier of Knots wooden rosary beads and one of the beads was in pieces so instead of writing back to reorder them I thought I'd try to fix it. I've done nothing yet! I can send you a photo to show you what I'm talking about.

The label on the bottle looks old. The bottle is made of plastic. So we don't know how long the water has been bottled.

Did not receive my order delivered to another person

I got a damaged box which was wet. Four Virgin Mary bottles were less than half filled with water. One was completely empty. I ordered 20 small bottles of water. I only got 19. I didn’t get a certificate of authenticity of the water. I emailed the service department of Palais du Rosaire on Saturday, 7/12. I still haven’t received a response. I sent pictures of the damaged box and the half-empty bottles. I hope they replace the missing water and small bottle. I’m an unhappy customer.

I still haven't received the bracelet for my grandson that was missing. Can you see what is happening? Thank you very much. Mrs. ADAM Béatrice June 25, 2025. I had called you on the phone, you had the bracelet in front of you. In the meantime, I am waiting to receive it.

Satisfied

Perfect, just a small defect on a wooden cross

Very prompt delivery

I am very very disappointed. The rosary is very small. It looked bigger in the photo. I would have liked to be able to wear it around my wrist.

Perfect, these are very beautiful novenas, which burn cleanly, without odor and they are the ones I needed. I will order again soon

I filled out a return form on April 28. I am waiting for your response, 2 emails already sent yesterday, the last one on Saturday, May 3, 2025. Zero stars, I had to give 1 to validate.

Package sent quickly

I placed 2 orders and I received 1 order out of 2, very disappointed

Unpleasant experience, because of the DPD company... because I never received my package, however your customer service was responsive and I was fully refunded..

I really like the stained glass of Saint Rita, disappointed by the lamp. Very appreciated my interlocutor on the phone, very kind, attentive, you can feel humanity and it feels good

You did not specify in the sales description that the bronze virgin was not 100% bronze and not hollow at the back, very disappointed

Hello, I am not satisfied because I thought I would receive a real prayer booklet. I was very disappointed with my order. Have a great day. Denise Koubi

Quick reception. I would like to exchange the tenner for a larger size. I hope everything goes as smoothly.

I would have preferred shipping by post.

No, the jasmine oil does not smell at all, let's say it was a wrong purchase.

Purchase of small wooden frames. It was for a gift. The person was delighted! 😊

Did not receive my order yet so HOW CAN I RATE YOU ????

I made the pilgrimage to Lourdes during the February holidays. I was missing a virgin in my purchases. When I ordered from the Palais du Rosaire website, I thought the Virgin would be as big as what I had seen in person when I received my order and paid almost €13, it's a scam, a tiny virgin with water inside and I don't even know if it's water from the Lourdes grotto. Honestly, I advise anyone not to buy anything from this Palais du Rosaire site because they are really scammers. 😡😡😡😡

The street was lacking for the shipment

Package not available at the pickup point.

The items I received are great, but I am missing several items including the 100mL bottles of water. I messaged customer service as soon as I opened the packaged and realized items were missing, but I have not heard back. I received the certificate of authenticity, but not the product it authenticates.

I have received my order and I am very happy with it.

Except that the advent21 calendar offered, was not delivered, with my order, for that I put 3 stars