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L
Rating: 1 out of 5
Very satisfied
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Customer reviews of Palais du Rosaire
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 466 published reviews
Summary of reviews
Orders from Palais du Rosaire consistently reflect excellent product quality, with many customers noting that items received match the descriptions and photos provided on the site. The delivery service is highlighted for its speed, with numerous mentions of packages arriving quickly and in pristine condition, often within 24 hours. Customers appreciate the thoughtful touches included with their orders, such as surprise gifts or personalized notes, which enhance their overall shopping experience.
Reviews 1, 2 and 4 stars
Reset filtersM
Rating: 4 out of 5
thank you very much i received the parcel very satisfied
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Response from Palais du Rosaire
Thank you very much for your feedback! We're delighted to hear that you've received your parcel and are very happy with it. Don't hesitate to come back to us if you need anything. We look forward to serving you again! 😊
A
Rating: 4 out of 5
Good evening, I was to receive the package on Thursday, it would have been deposited by the letter carrier on Friday according to the tracking, so far I have received nothing, my mailbox is not broken, in fact I am very disappointed, it was my 1st order .... I have to refund only one person fortunately. I do not wish to recommend and I consider that deposit in a box by mistake is what I was told at the post office, it's serious, then it speaks of theft, ????. I have no comment to make about you, but I do have a comment to make about the post office, which is increasingly rushed in its service, the proof being in the pudding.
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Response from Palais du Rosaire
We're very sorry to hear about what happened with your delivery, and I completely understand your frustration, especially for a first-time order. Even though this problem seems to have been caused by the post office, I want to assure you that we are here to help you. Your satisfaction is our priority, and we hope that this experience will not prevent you from trusting us in the future. Thank you again for your patience and understanding.
V
Rating: 4 out of 5
Fast delivery
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Response from Palais du Rosaire
Thank you very much for your feedback! We are delighted with the speed of delivery. Don't hesitate to come back to us for your next needs. 😊
V
Rating: 4 out of 5
I only have one regret, I thought the resin statue of Michael would glow at night, but it doesn't, too bad!
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Response from Palais du Rosaire
Thank you for your feedback! We're sorry that the Saint Michel statue didn't quite live up to your expectations regarding night-time brilliance. We understand your disappointment. If you need information on other models or options, please don't hesitate to contact us, we'd be delighted to advise you. Thank you again for your confidence! 🙏
C
Rating: 2 out of 5
On a bronze-colored plate that has been gone for a while now
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M
Rating: 1 out of 5
my parcel arrived on the promised date. the statue of the virgin was very well protected. thank you for this order.
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M
Rating: 4 out of 5
bonjour tres beau, mais un peu court, je l'aurais préféré plus long, en vous remerciant
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S
Rating: 4 out of 5
Bracelet ships relatively quickly, no problem
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Response from Palais du Rosaire
Thank you very much for your feedback! We are delighted that the delivery went quickly and smoothly. Please come back to us if you need anything else. 😊
M
Rating: 4 out of 5
Good reception Items in good condition
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Response from Palais du Rosaire
Thank you very much for your feedback! We are delighted that you have received your items and that they are in good condition. Please don't hesitate to contact us if you need anything else. We hope to see you soon! 😊
Y
Rating: 1 out of 5
Our Lady of Mount Carmel's scapulars are unimportant because they are plastic-coated. The angles are uncomfortable and even hurtful. They should be made of fabric so that they can be worn.
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S
Rating: 4 out of 5
Satisfied with my order and my items. THANK YOU
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Response from Palais du Rosaire
Thank you very much for your feedback! We are delighted that you are satisfied with your order and your items. It's a pleasure to have you as a customer. Don't hesitate to come back to us if you need anything. Thanks again! 😊🙏
D
Rating: 1 out of 5
Hello I ordered the rosary saint brigitte with 6 tens but the rosary received has only 5 tens. thank you
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A
Rating: 4 out of 5
As expected, but be careful about the carrier for foreign countries.
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Response from Palais du Rosaire
Thank you very much for your feedback! We're delighted that the item met your expectations. We take good note of your remark concerning the carrier abroad, and we will take care to improve this point. If you have any other concerns or suggestions, please don't hesitate to contact us. Thank you again for your confidence! 🌍📦😊
L
Rating: 2 out of 5
Spark plug too short
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A
Rating: 4 out of 5
I'm satisfied with my purchase, but many items are out of stock and I don't know if they'll be restocked? There are also items I would have liked, such as a luminous snowball calendar and violet eau de parfum.
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O
Rating: 4 out of 5
item corresponds to my expectations
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S
Rating: 2 out of 5
I still haven't received my order after 10 days !!!!😡😡😡
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C
Rating: 4 out of 5
Hello , I ordered a set of 20 white novenas and I was surprised to receive them in their brown support a so I was a little disappointed ! Otherwise I've always been very happy with your services (maybe I made a mistake when I ordered?) but the result is that you have very good products and that's what's most important!
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S
Rating: 4 out of 5
Fast and careful delivery, items meet my expectations
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M
Rating: 1 out of 5
I still haven't received the package 📦 and I don't know how to track it down
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S
Rating: 4 out of 5
Fast and accurate shipping
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P
Rating: 4 out of 5
Nickel.....
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P
Rating: 4 out of 5
Hello The rosaries are put in a bubble envelope it's great only downside is that for those who are fragile they should not be put loose in the envelope that's my only regret Good continuation
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C
Rating: 2 out of 5
I placed an order for an item in several quantities and these arrived with a mix of colors, which was not specified on the site. I needed a single color to follow a theme (and had no choice). So, following this order, I contacted customer service but no one has replied to my e-mail to date... Disappointed...
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Y
Rating: 4 out of 5
Almost perfect, just one item whose wording isn't super legible (dark instead of gold in places), but I'm keeping it. Thanks a lot!
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M
Rating: 4 out of 5
The order was processed very quickly and arrived in very good condition. Thank you for the kind intention: the medal.
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S
Rating: 4 out of 5
Order Conforms to what I ordered.
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M
Rating: 4 out of 5
Very good. Union in prayer
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L
Rating: 4 out of 5
Fast and delighted thank you
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M
Rating: 1 out of 5
I received damaged items can not be reimbursed forced to return not want so disappointed
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Response from Palais du Rosaire
Hello,
As we explained to you, we offered you an exchange of the product or a refund against the return of the product at our expense. You did not want this and wanted a refund while keeping the item.
Our return conditions do not mention any refund without returning the products, even if they are damaged.
Yours faithfully
Le Palais du Rosaire
As we explained to you, we offered you an exchange of the product or a refund against the return of the product at our expense. You did not want this and wanted a refund while keeping the item.
Our return conditions do not mention any refund without returning the products, even if they are damaged.
Yours faithfully
Le Palais du Rosaire
S
Rating: 4 out of 5
The parcel had not been picked up at the relay point, but I contacted the Palais Rosaire where a gentleman was very reactive, whom I thank, and I picked up my parcel the next day.
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I
Rating: 4 out of 5
I am very pleased with the pendant I received as well as my rosary.
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M
Rating: 4 out of 5
Very very good! I highly recommend your store and in particular your team which is involved in your website at 109%!
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Y
Rating: 1 out of 5
product out of stock, receive another product .
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S
Rating: 4 out of 5
bonjour, the products I received are just what I expected, it's just a shame that the choice of sweets is too limited, but I understand that's not the most important thing.
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M
Rating: 4 out of 5
It's perfect. Only delivery is a bit expensive for a few cards slipped into an envelope.
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J
Rating: 4 out of 5
I thought it was a very expensive purchase and on top of that I had to pay 30 euros in customs to get it back. I agree that I could have refused it at the post office.
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S
Rating: 4 out of 5
It is very good
A
Rating: 4 out of 5
I'm happy with my purchase, but it would have been a plus if the ten-pack had been delivered in a small pouch.
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