Customers consistently praise fast and reliable delivery, with items arriving quickly and in accordance with descriptions and photos. The packaging is repeatedly described as careful and well protected, sometimes including small gifts or cards, which enhances the sense of care and professionalism. Product quality and presentation are highlighted through mentions of items matching expectations, well-packaged statues and bracelets, and overall satisfaction with the experience. Customer service and reliability are underscored by timely processing, efficient shipping, and positive remarks about trust and repeat orders.
The parcel had not been picked up at the relay point, but I contacted the Palais Rosaire where a gentleman was very reactive, whom I thank, and I picked up my parcel the next day.
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Isabelle L.
Rating: 4 out of 5
following a purchase from 19/06/2024
I am very pleased with the pendant I received as well as my rosary.
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Michel P.
Rating: 4 out of 5
following a purchase from 14/06/2024
Very very good! I highly recommend your store and in particular your team which is involved in your website at 109%!
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Yukiko W.
Rating: 1 out of 5
following a purchase from 16/06/2024
product out of stock, receive another product .
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Serge K.
Rating: 4 out of 5
following a purchase from 28/05/2024
bonjour, the products I received are just what I expected, it's just a shame that the choice of sweets is too limited, but I understand that's not the most important thing.
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Marie R.
Rating: 4 out of 5
following a purchase from 06/06/2024
It's perfect. Only delivery is a bit expensive for a few cards slipped into an envelope.
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Jean-Eudes G.
Rating: 4 out of 5
following a purchase from 06/06/2024
I thought it was a very expensive purchase and on top of that I had to pay 30 euros in customs to get it back. I agree that I could have refused it at the post office.
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Stasia T.
Rating: 4 out of 5
following a purchase from 02/06/2024
It is very good
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Audrey E.
Rating: 4 out of 5
following a purchase from 02/06/2024
I'm happy with my purchase, but it would have been a plus if the ten-pack had been delivered in a small pouch.
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Christiane S.
Rating: 4 out of 5
following a purchase from 27/05/2024
I find that a certificate is missing to validate the gold - there's nothing to justify it and that's a shame.
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Marie-Christine B.
Rating: 4 out of 5
following a purchase from 22/05/2024
Happy with my purchase, not disappointed with the quality and delivery time.
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Odette O.
Rating: 2 out of 5
following a purchase from 22/05/2024
First order in December topissime The second problem on the delivery solved certainly but with my Request The quality of the novenas is not terrible
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Catherine F.
Rating: 4 out of 5
following a purchase from 21/05/2024
Wide range of products. Fast delivery
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Amanzouretchie Alain A.
Rating: 4 out of 5
following a purchase from 21/05/2024
Ras
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Catherine B.
Rating: 2 out of 5
following a purchase from 15/05/2024
The bracelet broke the day after I received it.
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André A.
Rating: 4 out of 5
following a purchase from 29/04/2024
Well-packaged parcel
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Rosalie M.
Rating: 4 out of 5
following a purchase from 06/05/2024
I received my order. On time and I am satisfied.
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Marie-Roselyne T.
Rating: 4 out of 5
following a purchase from 04/05/2024
Satisfied
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Angele A.
Rating: 4 out of 5
following a purchase from 05/05/2024
Very good. Conforms to the photos on the website.
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Catherine E.
Rating: 4 out of 5
following a purchase from 05/05/2024
Fast delivery and solid packaging.
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Loréna H.
Rating: 2 out of 5
following a purchase from 01/05/2024
I ordered a mini Saint Mark's Bible. Delivery was quick but I received it dented and damaged on the sides. Even though it only cost me €6.90, I'm still disappointed and disgusted. I won't be ordering from this site again. And then even when I receive advertising emails, I unsubscribe and they keep sending them anyway!!!! And
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Marc M.
Rating: 4 out of 5
following a purchase from 16/04/2024
delivered on time
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Mickaël N.
Rating: 4 out of 5
following a purchase from 15/04/2024
Order received promptly and products as expected. The only drawback was that part of a rosary had come unstuck, but after contacting the store they quickly sent me another rosary which was received in perfect condition.
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Malik L.
Rating: 2 out of 5
following a purchase from 13/04/2024
Very poorly packaged ....... Let every spirit praise the lord
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Sylvie L.
Rating: 1 out of 5
following a purchase from 06/04/2024
Hello, Order well received thank you. But I am disappointed with the quality of the incense. I did not keep them because the smell was very unpleasant.
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Marc D.
Rating: 4 out of 5
following a purchase from 03/04/2024
Good Correct delivery, product in good condition.
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Cécile L.
Rating: 4 out of 5
following a purchase from 03/04/2024
Order arrived quickly, thank you.
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Grandet P.
Rating: 4 out of 5
following a purchase from 01/04/2024
Just surprised by the size of the plate (quite small).
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Celine S.
Rating: 2 out of 5
following a purchase from 30/03/2024
An article arrived broken and despite my email no reply from the after-sales service.
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Emmanuelle M.
Rating: 4 out of 5
following a purchase from 27/03/2024
Website where you can not access when you are already a customer very disappointing when you want to order several items so I ordered by phone with interlocutors your friendly but order the bare minimum I find it a shame!
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Fernand D.
Rating: 4 out of 5
following a purchase from 27/03/2024
WELL
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Christophe M.
Rating: 4 out of 5
following a purchase from 21/03/2024
Perfect, everything was as ordered. Thank you
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Aurélie T.
Rating: 4 out of 5
following a purchase from 25/03/2024
Very good on the act of purchase and delivery but making a product search is not at all practical on smartphone. The ergonomics need to be improved! I took a product but I found another which would have been better suited on PC a week later if the search had been well done and well proposed on my smartphone it's a shame!!!!!
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Claude P.
Rating: 1 out of 5
following a purchase from 18/03/2024
The person to whom this order was reserved has had to return it to you, as she does not like the overly sophisticated rosary. Please reimburse me for this purchase, either directly to my bank account or by cheque. Thank you in advance. Mrs Claude Panchout
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Response from Palais du Rosaire
Hello,
We will proceed with the refund of the order as soon as we receive it.
The note may be a little harsh since everything went smoothly...
We are waiting for your return.
Best regards,
Le Palais du Rosaire
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Jean-Claude L.
Rating: 4 out of 5
following a purchase from 16/03/2024
Thank you, I received my parcel on time and in perfect condition.
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Dorothee D.
Rating: 2 out of 5
following a purchase from 10/03/2024
Ordered two "special" tourist tickets. As the numbers requested were free on the excel file, I took 180 and 181. I received "lambda" tickets, whereas the file indicated the availability of the tickets. I called you and it was decided to refund me the difference between special and normal tickets. I'm waiting for the decision to be confirmed.
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Response from Palais du Rosaire
Hello,
Unfortunately there was a small incident, we apologize again.
The refund has been made to your account.
Yours faithfully
Le Palais du Rosaire
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Ornella S.
Rating: 4 out of 5
following a purchase from 12/03/2024
The rosary is already broken
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Marlène I.
Rating: 4 out of 5
following a purchase from 11/03/2024
Fast delivery
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Maria F.
Rating: 4 out of 5
following a purchase from 08/03/2024
Perfect, except for one novena candle, which had no sticker around it and nothing in the box.
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Yves R.
Rating: 4 out of 5
following a purchase from 07/03/2024
Perfect
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