Customer reviews of Palais du Rosaire

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 750 published reviews
5 9 004 92% 4 449 5% 3 115 1% 2 62 1% 1 120 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with items arriving quickly and in accordance with descriptions and photos. The packaging is repeatedly described as careful and well protected, sometimes including small gifts or cards, which enhances the sense of care and professionalism. Product quality and presentation are highlighted through mentions of items matching expectations, well-packaged statues and bracelets, and overall satisfaction with the experience. Customer service and reliability are underscored by timely processing, efficient shipping, and positive remarks about trust and repeat orders.

Reviews 1, 2 and 4 stars

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N
Nigel V.
Rating: 1 out of 5
following a purchase from 02/03/2024
I have not received the order till kow and also I did not receive the courier consignement no AWB no to track the courer
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Michael E.
Rating: 2 out of 5
following a purchase from 03/03/2024
The cross on the rosary does not match the photo in the article.
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Martine F.
Rating: 4 out of 5
following a purchase from 28/02/2024
The images are beautiful, but I did not find what I was really looking for.
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Vanessa M.
Rating: 4 out of 5
following a purchase from 23/02/2024
Package well received and well packaged Magnifique, conforme à la description! I am delighted with my purchase The parcel arrived in 1 week and not in 72h minimum as indicated But I remain very satisfied Thank you le palais du rosaire and thank you for the little surprise!
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Anne D.
Rating: 4 out of 5
following a purchase from 21/02/2024
I had requested a gift package !!!!! and my order arrived as is which is a shame !!!!!
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Tavares H.
Rating: 4 out of 5
following a purchase from 20/02/2024
That's great thanks a lot 🙏🙏🙏😇😇❤️❤️
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Marc M.
Rating: 4 out of 5
following a purchase from 19/02/2024
beautiful item, very well packaged
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Julien L.
Rating: 4 out of 5
following a purchase from 16/02/2024
Well received beautiful rosary, the connections with the medals are fragile.
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Maribel E.
Rating: 4 out of 5
following a purchase from 15/02/2024
Delivered very quickly I’m Very satisfied
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Serge B.
Rating: 4 out of 5
following a purchase from 13/02/2024
Excellent
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Stefania V.
Rating: 1 out of 5
following a purchase from 20/01/2024
Very disappointed with this delivery. First time in years I've received all broken candles. Impossible to use them
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Response from Palais du Rosaire
Hello, unfortunately we can't guarantee the way some deliverers treat parcels. However, if you had contacted us by email or telephone, we would have replaced the damaged items.
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Laura M.
Rating: 4 out of 5
following a purchase from 12/02/2024
Superb order
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Sakina A.
Rating: 4 out of 5
following a purchase from 10/02/2024
I'm so glad
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Francis B.
Rating: 4 out of 5
following a purchase from 10/02/2024
on behalf of his wife Michèle
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Elodie G.
Rating: 4 out of 5
following a purchase from 11/02/2024
2nd order, very satisfied with the service. I recommend this site
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Dominique R.
Rating: 4 out of 5
following a purchase from 10/02/2024
Everything was perfect, except for the package which arrived half broken.
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Gérard P.
Rating: 2 out of 5
following a purchase from 06/02/2024
My address was incomplete and my parcel was delivered 4 days late.
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Response from Palais du Rosaire
Hello and thank you for sharing your opinion, but we are not responsible if your address is incomplete or if the delivery person is late. Your package left our premises less than 24 hours after you ordered.
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Stéphanie B.
Rating: 2 out of 5
following a purchase from 05/02/2024
I'm not satisfied with the product: on the one hand, because the rosary has more than 10 "balls" and the cross and the "medal" of the Virgin have come off and I've lost them. The quality of the product is unsatisfactory.
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Response from Palais du Rosaire
Hello,
We are very sorry about this incident...
If you have a problem with an item, please do not hesitate to contact us so that we can offer you a solution.
Best regards,
Le Palais du Rosaire
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Laetitia J.
Rating: 4 out of 5
following a purchase from 04/02/2024
I'm very happy with my order, with just one small problem. I find that the medal of the bracelet dizainier is smaller than on the photo and I did not have a gift in my order as was specified on the site.
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Liliana B.
Rating: 2 out of 5
following a purchase from 04/02/2024
ione : Because I had to go in person to pick up the Parcel from the courier while being told it was coming and that it was in a mail stop . I had to go around for days
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David P.
Rating: 2 out of 5
following a purchase from 22/01/2024
5,candles not what I ordered.
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Elisabeth M.
Rating: 4 out of 5
following a purchase from 01/02/2024
Jewelry always very good quality I recommend your store thank you
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Jacques Christian M.
Rating: 4 out of 5
following a purchase from 29/01/2024
It's great
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Claude L.
Rating: 4 out of 5
following a purchase from 23/01/2024
Pretty but a little small. Thank you for that. For the little gift. Best regards. Claude Lemee.
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Christophe L.
Rating: 4 out of 5
following a purchase from 23/01/2024
I will recommend
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Jerome C.
Rating: 4 out of 5
following a purchase from 18/01/2024
My first time to order here. My order was prepared and shipped within the expected timeframe, though the delivery was delayed due to weather conditions. Still an awesome experience.
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Chantal C.
Rating: 1 out of 5
following a purchase from 18/01/2024
Too small and what's more I returned the item and still haven't been reimbursed.
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Response from Palais du Rosaire
Your money was refunded the day we received your item. As for the size, it is indeed the size indicated on the product sheet.
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Joseph M.
Rating: 4 out of 5
following a purchase from 14/01/2024
I'm very pleased with my purchased
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Isabelle B.
Rating: 4 out of 5
following a purchase from 04/01/2024
Hello, I'm completely satisfied with what I received, plus a little souvenir from Lourdes that really touched me. The only drawback was that the parcel, marked fragile, was open on one side, but fortunately nothing was missing and everything was intact. I wish the delivery company would be more careful.
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Richard L.
Rating: 4 out of 5
following a purchase from 06/01/2024
Shipment conforms to order, and delivery perfectly on time.
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Claude M.
Rating: 4 out of 5
following a purchase from 02/01/2024
Very happy, already several orders, fast
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Naim B.
Rating: 4 out of 5
following a purchase from 31/12/2023
Impeccable delivery and customer-oriented team. I highly recommend them!
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Marc M.
Rating: 4 out of 5
following a purchase from 02/01/2024
I only give 4 stars because the descriptions are often misleading as to sizes.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2023
Order arrived with everything I had ordered. The only drawback is the long delivery time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2023
I'm a loyal customer at Palais du Rosaire, lots of choice, attractive price.
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Marie N.
Rating: 4 out of 5
following a purchase from 28/12/2023
item conforms to what I wanted fast delivery by colissimo but without signature would be better for me, I would recommend without problem.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2023
Fast shipping. Satisfied with my order
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/12/2023
Not satisfied. disappointed.1ere and last order, the ordered article, does not have the colors put on the site in photograph, made in China, not to specify. I did not have Advent calendar, but a Bracelet out of wooden, hématite and stone with cross, made in China.the quality is not their principal concern.correct packaging and delivery by La Poste.FACTURE du 21/12/2023 #FA051274in reply by e-mail received 05/01/2024 "And concerning the fleur-de-lis cross, it comes from a reputable 100% American company. I invite you to read more about it by clicking on this link: de jimshore.fr"
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Response from Palais du Rosaire
Hello, you still benefit from your right of withdrawal and can return the items for a refund or exchange them.
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Fabienne B.
Rating: 4 out of 5
following a purchase from 29/11/2023
Package received well packed. The box is a bit large. Everything else is ok.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2023
Il prodotto ordinato è ottimo, arrivato integro e ben confezionato. Una stella in meno per la lentezza della spedizione, che ha impiegato due settimane, nonostante aver scelto e pagato la spedizione più rapida.
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