Customer reviews of Palais du Rosaire

I paid an extra 17 euros for express delivery, i.e. the day after my order, but I received it 4 days later. and then one of the statues started to melt at the head due to the heat from an LED.

Hello the Palais du Rosaire is a respectable sign of quality ( but with some imperfections ) I recently made an order or this one was incomplete to my great despair .Statue Notre Dame de lourdes 40 cm ( delivered with Metal rosary ) I received the statue very beautiful but without the CHAPELET ??????After complaints, ALWAYS no return ???? It saddens me !!!!this one is still on your site with the mention "delivered with a metal rosary "ref Item: 42604order of 06/04/2023KOWVRNTNMJean-Claude SCIAU 37 Allée du Docteur Robert LafonApt 01 Résidence "IGUZKI "64100 Bayonne

Good quality but no booklet or explanatory leaflet with the rosary. Thank you for your work.

fast delivery, well packaged

fast delivery, very good packaging, a little disappointed by the color of the mission rosary (green or blue???). the one I bought on the spot suited me better, the colors were brighter.

It's a pity that there was a problem with the tracked mail, which forced the Palais du Rosaire, whom I thank by the way, to expressly send another parcel to a relay point.

The orders are neat and quickly delivered, the products are fine and well worked.

The articles are very pretty and of high quality, but it would be good to specify that the rosaries are sold without a "box".

Bonjour j'ai commandé des bouteilles d'eau de lourdes et j'ai annulé le lendemain étant donné un ami m'en rapporter ils n'ont pas pris en compte l'annulation alors que la commande était en préparation et l'ont expédié quand même jai annule auprès du relais pickup et j'ai ouvert un litige paypal car ils refus de me rembourser la totalité de ma commande sur 47 euro ils me comptaient rembourser seulement 28 euro j'ai transformé mon litige en RÉCLAMATION et j'ai eu gain de cause hier paypal m'a remboursé la totalité de ma commande merciii??????paypal I don't order from the palais du rosaire anymore, they are the bearers of the lord's voice when it comes to money, it's another matter altogether. Anyway, the main thing is that I received a full refund.

Sav non-existent disappointed I do not recommend this. Company

I'm totally satisfied with the product and totally disappointed with the deliveryman who was absolutely incompetent - what kind of practice is this of putting parcels in elevators!!! I refused ... he didn't want to go up! he left ... on the 2nd day he made the same demand! so I went down to collect my parcel and told him it had to be signed for! he didn't seem to have any problem with that. So to sum up, I won't be ordering from you again as long as dpd is the only option!

No news about my order

Beautiful rosaries. The inmates will fight for them. Rosaries distributed by the Catholic prison chaplaincy in Oermingen 67Fast delivery and very fair price.

I was so pleased that I told my sisters who ordered them (a pink angel and a blue angel).

Thank you for your reply. I'm still waiting for the two missing images.

well packaged and well received.good smelling incense.thank you

I recently placed my first order with the Palais du Rosaire.I am very satisfied with the item I ordered as it conforms to the photo.Very good experience, you can order without any problem!

I'm still not able to get the product, which is still not available at the relay point. This is a pity as the package was due to leave for Cuba this week!

I think the rosary is probably very good, but I was unable to receive it on the date due to Dpd's faulty service. I have to pick it up several dozen kilometers away this weekend.

I ordered 2 rosaries from Saint Michel. Received on 3/02. Blessed by a priest the same evening. I use 1 of the rosaries on wednesday 8/02 then thursday 9. On vend 10 when I take the rosary from its little bag it is in 3 pieces: the medal, the three grains, and the rest of the rosaryHow to interpret this: bad quality of the product or Liberation? Cordially.

Good product but delivery a bit expensive ????????si have chosen home delivery. It's a pity that only one relay was available for me and I had problems picking up my order without a vehicle ????????

Order reversal. This is the reason for the 3 stars.

Allora la tempestiva per l'invio degli ordini è buona, ma la qualità del prodotto ordinato scadente. Il primo ritiro non buono perché l'oggetto non conforme e danneggiato e il secondo buono.

Articles of very good quality and confrme to the description of the site, received in a very protected packing and arrived as agreed, thank you.

good item, on-time delivery

Ordered for a friend's Christmas presents, the products arrived well packaged and relatively quickly, but with a few errors (a card ordered in French arrived in English, incomplete text on a card...), reported on 31/12 but with no response.

I'm disappointed! My parents bought me a gold-plated medal from you 30 years ago, and I kept it until 2022, when the ring where the chain goes through finally broke. I bought one back from you in full confidence and the plating has already moved. It's sad that a store of your reputation has become so unreliable. It's a shame. What's more, I bought one for my daughter a little later, so she'll be happy.

Still havent received my packaged and I am not receiving any response from Palais du Rosaire on where is my parcel.

Some of the products in my order were damaged. A shame on a 50 euro order...Please remember to check the products before sending them to your customers. Thank you for your help.

Hello, the statuette is beautiful now I hope Mary will protect us

Statue ordered and sent without quality control (the gold paint was completely flaking off a good part of the statue, and they should have seen this because they were the ones who put it in the first box) and no protection in the main box: result? A broken statue! I get my money back and on top of that I lose my shipping costs. Edit: following your reply, I can confirm that PayPal refunded me 42 euros and some ... and not 50.74 euros. I can send you a screenshot of my PayPal account as proof of my honesty.

Rosary not at all like the photo in terms of size I can not even wear it it does not even the head I had to have a bottle of heavy water instead I got a truque bb that can put the finger that is useless to me. I'm really disappointed and I wouldn't recommend you anymore.

Good evening,I'm taking advantage of this inquiry to send you this second letter, the 1st having remained unanswered (?!) because one of the 3 items (Statue of the luminous Virgin Mary in resin 31cm - ref:44443) doesn't work! Of the 3 virgins ordered, one was not wrapped in plastic, it looks dirty (grey all over the white part), the interior lights don't work, they don't light up, the underside of the statue is dirty, there are only 3 small foam support pads out of the 4, the gold paint on the back is "faded", not to mention the statue's white cardboard packaging which is torn (?!).I therefore take the liberty of holding this article at your disposal for an exchange if you please. In the expectation of a reply from you, I remain at your entire disposal, thanking you in advance for your understanding.

I received a good response to the delay in delivery of my order; a rosary was missing; a flashing Christmas bauble was not what I ordered and it doesn't work; a little disappointed but the reasonable prices and quick response make up for some of my disappointment.

Items received in well-prepared parcel.

Fast and prompt service. I received my entire order. Very satisfied