English 
Français 
Italiano 
D
Rating: 4 out of 5
I didn't expect a statue like that, I have one in plaster that comes straight from Italy, it really makes an impression.
Translated reviews
Customer reviews of Palais du Rosaire
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 466 published reviews
Summary of reviews
Orders from Palais du Rosaire consistently reflect excellent product quality, with many customers noting that items received match the descriptions and photos provided on the site. The delivery service is highlighted for its speed, with numerous mentions of packages arriving quickly and in pristine condition, often within 24 hours. Customers appreciate the thoughtful touches included with their orders, such as surprise gifts or personalized notes, which enhance their overall shopping experience.
Reviews 1, 3 and 4 stars
Reset filtersB
Rating: 3 out of 5
SATISFIED WITH THE PRODUCT BUT TERRIBLE SHIPPING SERVICE THE COURIER DELAYED DELIVERY FOR SEVERAL DAYS AND THE PACKAGE ARRIVED ALL BROKEN INADEQUATE PACKAGING FORTUNATELY THE CONTENT WAS INTACT I HAD RESERVED THE RIGHT TO CONTEST AND RETURN THE PACKAGE. I HOPE THIS DOES NOT HAPPEN AGAIN IN THE FUTURE OTHERWISE I WILL HAVE TO GIVE YOU ONLY ONE STAR
Translated reviews
J
Rating: 4 out of 5
Package conforms to the order
Translated reviews
A
Rating: 4 out of 5
Package arrived quickly, well packaged. Honest prices
Translated reviews
C
Rating: 4 out of 5
Very satisfied
Translated reviews
B
Rating: 4 out of 5
satisfied
Translated reviews
T
Rating: 4 out of 5
Promo code very difficult to activate.
Translated reviews
O
Rating: 1 out of 5
The label on the bottle looks old. The bottle is made of plastic. So we don't know how long the water has been bottled.
Translated reviews
Response from Palais du Rosaire
Hello,
All our Lourdes water bottles are filled by hand, directly at the time of orders. We go to fetch the water every day or every two days directly from the source of the Sanctuary of Lourdes, in order to guarantee its freshness and authenticity.
Regarding the label, we are sorry if it seemed aged to you. It can happen that transport or storage slightly alters its appearance, but this has no relation to the quality or freshness of the water contained in the bottle.
Feel free to call us or send us a little message: we are always available to give you more information, or even share an explanatory video of our work if you wish.
Thank you
All our Lourdes water bottles are filled by hand, directly at the time of orders. We go to fetch the water every day or every two days directly from the source of the Sanctuary of Lourdes, in order to guarantee its freshness and authenticity.
Regarding the label, we are sorry if it seemed aged to you. It can happen that transport or storage slightly alters its appearance, but this has no relation to the quality or freshness of the water contained in the bottle.
Feel free to call us or send us a little message: we are always available to give you more information, or even share an explanatory video of our work if you wish.
Thank you
S
Rating: 1 out of 5
Did not receive my order delivered to another person
Translated reviews
V
Rating: 4 out of 5
Very good
Translated reviews
A
Rating: 4 out of 5
N/A
Translated reviews
M
Rating: 1 out of 5
I got a damaged box which was wet. Four Virgin Mary bottles were less than half filled with water. One was completely empty. I ordered 20 small bottles of water. I only got 19. I didn’t get a certificate of authenticity of the water. I emailed the service department of Palais du Rosaire on Saturday, 7/12. I still haven’t received a response. I sent pictures of the damaged box and the half-empty bottles. I hope they replace the missing water and small bottle. I’m an unhappy customer.
J
Rating: 4 out of 5
Well received the order and it is with pleasure that I will come back to you, thank you jcB.
Translated reviews
Response from Palais du Rosaire
Hello,
Thank you very much for your message!
We are delighted that your order has given you complete satisfaction. It is with great pleasure that we will welcome you again whenever you wish
See you very soon,
The team of the Palais du Rosaire
Thank you very much for your message!
We are delighted that your order has given you complete satisfaction. It is with great pleasure that we will welcome you again whenever you wish
See you very soon,
The team of the Palais du Rosaire
F
Rating: 4 out of 5
Very satisfied with my purchase
Translated reviews
N
Rating: 4 out of 5
I am satisfied.
Translated reviews
G
Rating: 4 out of 5
Thank you for the very well received order
Translated reviews
G
Rating: 4 out of 5
All good!!! Thank you...
Translated reviews
Response from Palais du Rosaire
Good morning,
Thank you very much!
We are happy that everything went well. A big thank you to you too for your trust!
See you soon,
The team at Palais du Rosaire
Thank you very much!
We are happy that everything went well. A big thank you to you too for your trust!
See you soon,
The team at Palais du Rosaire
C
Rating: 4 out of 5
Package received and delighted. Nothing to say, I recommend.
Translated reviews
M
Rating: 4 out of 5
Fast shipping, careful packaging. Very good reception and excellent follow-up. Small appreciated gift.
Translated reviews
B
Rating: 3 out of 5
I still haven't received the bracelet for my grandson that was missing. Can you see what is happening? Thank you very much. Mrs. ADAM Béatrice June 25, 2025. I had called you on the phone, you had the bracelet in front of you. In the meantime, I am waiting to receive it.
Translated reviews
Response from Palais du Rosaire
Hello Mrs. Adam,
Once again, we apologize for the oversight of the bracelet, and thank you for your patience.
Could you please confirm if you have received it by now?
This would allow us to ensure that everything is finally back in order and that your grandson has been able to receive his gift.
Please do not hesitate to get back to us if needed, we remain at your complete disposal.
With all our kindness,
The team of the Palais du Rosaire
Once again, we apologize for the oversight of the bracelet, and thank you for your patience.
Could you please confirm if you have received it by now?
This would allow us to ensure that everything is finally back in order and that your grandson has been able to receive his gift.
Please do not hesitate to get back to us if needed, we remain at your complete disposal.
With all our kindness,
The team of the Palais du Rosaire
M
Rating: 4 out of 5
Very fast delivery, large medal, refined. Let's hope the gold plating lasts well over time because the person who received it will wear it day and night.
Translated reviews
R
Rating: 4 out of 5
Satisfactory purchase.
Translated reviews
C
Rating: 4 out of 5
fast delivery
Translated reviews
V
Rating: 4 out of 5
Nothing to say very satisfactory thank you
Translated reviews
A
Rating: 3 out of 5
Satisfied
Translated reviews
P
Rating: 4 out of 5
I am satisfied with the store, I sent an email and someone responded to me quickly.
Translated reviews
M
Rating: 4 out of 5
Very satisfied with my order
Translated reviews
V
Rating: 4 out of 5
Package that corresponds well to the order. Care and protection are present. Thank you. Too bad loyalty is not recognized...
Translated reviews
P
Rating: 4 out of 5
Despite a routing error with the carrier that delayed the delivery of the medal by a few days, I am very satisfied with your shipment and the product
Translated reviews
B
Rating: 4 out of 5
Fast and careful delivery, however when ordering the Combat rosary, I thought the cross of forgiveness was larger (7 cm) but it was only 3 cm. In 2024, during the military pilgrimage, I had bought the same rosary in the store which was indeed 7 cm. However, I recommend the Palace of the Rosary for quick and careful purchases.
Translated reviews
E
Rating: 4 out of 5
Order OK perfect packaging fast delivery
Translated reviews
M
Rating: 3 out of 5
Perfect, just a small defect on a wooden cross
Translated reviews
A
Rating: 1 out of 5
Very prompt delivery
F
Rating: 4 out of 5
Top
Translated reviews
Y
Rating: 1 out of 5
I am very very disappointed. The rosary is very small. It looked bigger in the photo. I would have liked to be able to wear it around my wrist.
Translated reviews
M
Rating: 1 out of 5
Perfect, these are very beautiful novenas, which burn cleanly, without odor and they are the ones I needed. I will order again soon
Translated reviews
L
Rating: 4 out of 5
It's good. The product is suitable. However, I had ordered a different model, but this is an equivalent product.
Translated reviews
J
Rating: 4 out of 5
Order received on time.
Translated reviews
C
Rating: 1 out of 5
I filled out a return form on April 28. I am waiting for your response, 2 emails already sent yesterday, the last one on Saturday, May 3, 2025. Zero stars, I had to give 1 to validate.
Translated reviews
M
Rating: 4 out of 5
Hello, I am delighted with my order but there was a document thanking me for my order and indicating that a souvenir had been slipped with it... there was nothing more than my 5 ordered and paid items! However, I am satisfied. Thank you, Marie-Charlotte.
Translated reviews