Customer reviews of Palais du Rosaire

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 750 published reviews
5 9 004 92% 4 449 5% 3 115 1% 2 62 1% 1 120 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with items arriving quickly and in accordance with descriptions and photos. The packaging is repeatedly described as careful and well protected, sometimes including small gifts or cards, which enhances the sense of care and professionalism. Product quality and presentation are highlighted through mentions of items matching expectations, well-packaged statues and bracelets, and overall satisfaction with the experience. Customer service and reliability are underscored by timely processing, efficient shipping, and positive remarks about trust and repeat orders.

Reviews 1, 3 and 4 stars

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M
Marc D.
Rating: 4 out of 5
following a purchase from 03/04/2024
Good Correct delivery, product in good condition.
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C
Cécile L.
Rating: 4 out of 5
following a purchase from 03/04/2024
Order arrived quickly, thank you.
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M
Marie V.
Rating: 3 out of 5
following a purchase from 02/04/2024
Very happy fast delivery
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G
Grandet P.
Rating: 4 out of 5
following a purchase from 01/04/2024
Just surprised by the size of the plate (quite small).
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Emmanuelle M.
Rating: 4 out of 5
following a purchase from 27/03/2024
Website where you can not access when you are already a customer very disappointing when you want to order several items so I ordered by phone with interlocutors your friendly but order the bare minimum I find it a shame!
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F
Fernand D.
Rating: 4 out of 5
following a purchase from 27/03/2024
WELL
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C
Christophe M.
Rating: 4 out of 5
following a purchase from 21/03/2024
Perfect, everything was as ordered. Thank you
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A
Aurélie T.
Rating: 4 out of 5
following a purchase from 25/03/2024
Very good on the act of purchase and delivery but making a product search is not at all practical on smartphone. The ergonomics need to be improved! I took a product but I found another which would have been better suited on PC a week later if the search had been well done and well proposed on my smartphone it's a shame!!!!!
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C
Claude P.
Rating: 1 out of 5
following a purchase from 18/03/2024
The person to whom this order was reserved has had to return it to you, as she does not like the overly sophisticated rosary. Please reimburse me for this purchase, either directly to my bank account or by cheque. Thank you in advance. Mrs Claude Panchout
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Response from Palais du Rosaire
Hello,
We will proceed with the refund of the order as soon as we receive it.
The note may be a little harsh since everything went smoothly...
We are waiting for your return.
Best regards,
Le Palais du Rosaire
J
Jean-Claude L.
Rating: 4 out of 5
following a purchase from 16/03/2024
Thank you, I received my parcel on time and in perfect condition.
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Ornella S.
Rating: 4 out of 5
following a purchase from 12/03/2024
The rosary is already broken
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M
Marlène I.
Rating: 4 out of 5
following a purchase from 11/03/2024
Fast delivery
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M
Maria F.
Rating: 4 out of 5
following a purchase from 08/03/2024
Perfect, except for one novena candle, which had no sticker around it and nothing in the box.
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Yves R.
Rating: 4 out of 5
following a purchase from 07/03/2024
Perfect
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Nigel V.
Rating: 1 out of 5
following a purchase from 02/03/2024
I have not received the order till kow and also I did not receive the courier consignement no AWB no to track the courer
M
Muriel C.
Rating: 3 out of 5
following a purchase from 29/02/2024
Very satisfied thank you
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Martine F.
Rating: 4 out of 5
following a purchase from 28/02/2024
The images are beautiful, but I did not find what I was really looking for.
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Vanessa M.
Rating: 4 out of 5
following a purchase from 23/02/2024
Package well received and well packaged Magnifique, conforme à la description! I am delighted with my purchase The parcel arrived in 1 week and not in 72h minimum as indicated But I remain very satisfied Thank you le palais du rosaire and thank you for the little surprise!
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A
Anne D.
Rating: 4 out of 5
following a purchase from 21/02/2024
I had requested a gift package !!!!! and my order arrived as is which is a shame !!!!!
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Tavares H.
Rating: 4 out of 5
following a purchase from 20/02/2024
That's great thanks a lot 🙏🙏🙏😇😇❤️❤️
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M
Marc M.
Rating: 4 out of 5
following a purchase from 19/02/2024
beautiful item, very well packaged
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J
Julien L.
Rating: 4 out of 5
following a purchase from 16/02/2024
Well received beautiful rosary, the connections with the medals are fragile.
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M
Maribel E.
Rating: 4 out of 5
following a purchase from 15/02/2024
Delivered very quickly I’m Very satisfied
L
Laurent T.
Rating: 3 out of 5
following a purchase from 15/02/2024
Fast and conciliatory, I put this note because I did not obtain completely what I wished and I already expressed it by e-mail.je considere that that can arrive.
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J
Josianne S.
Rating: 3 out of 5
following a purchase from 14/02/2024
The carrier is completely null
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Response from Palais du Rosaire
Hello,
We don't quite understand why you're giving us this note when the carrier is not part of our store. You can choose between two different carriers for delivery.
Best regards,
Le Palais du Rosaire
S
Serge B.
Rating: 4 out of 5
following a purchase from 13/02/2024
Excellent
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S
Stefania V.
Rating: 1 out of 5
following a purchase from 20/01/2024
Very disappointed with this delivery. First time in years I've received all broken candles. Impossible to use them
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Response from Palais du Rosaire
Hello, unfortunately we can't guarantee the way some deliverers treat parcels. However, if you had contacted us by email or telephone, we would have replaced the damaged items.
L
Laura M.
Rating: 4 out of 5
following a purchase from 12/02/2024
Superb order
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Sakina A.
Rating: 4 out of 5
following a purchase from 10/02/2024
I'm so glad
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F
Francis B.
Rating: 4 out of 5
following a purchase from 10/02/2024
on behalf of his wife Michèle
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E
Elodie G.
Rating: 4 out of 5
following a purchase from 11/02/2024
2nd order, very satisfied with the service. I recommend this site
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D
Dominique R.
Rating: 4 out of 5
following a purchase from 10/02/2024
Everything was perfect, except for the package which arrived half broken.
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M
Michel O.
Rating: 3 out of 5
following a purchase from 10/02/2024
Thank you for my order, it was a pleasure to receive your religious articles and I look forward to seeing you at the next pilgrimage 🙏
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Patrick V.
Rating: 3 out of 5
following a purchase from 06/02/2024
It's a pity that a medal on the rosary is a defect with a whitish trace.
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Response from Palais du Rosaire
Hello,
We're very sorry... In this case, please send us an e-mail with a photo so that we can resolve the problem.
Best regards,
Le Palais du Rosaire
M
Maria P.
Rating: 3 out of 5
following a purchase from 03/02/2024
Disappointed that the rosary is in Italian
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Response from Palais du Rosaire
Hello,
You have chosen the rosary and the booklet in Italian...
The language is indicated on the product sheet: French or Italian, sorry for the inconvenience.
Yours faithfully
Le Palais du Rosaire
L
Laetitia J.
Rating: 4 out of 5
following a purchase from 04/02/2024
I'm very happy with my order, with just one small problem. I find that the medal of the bracelet dizainier is smaller than on the photo and I did not have a gift in my order as was specified on the site.
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E
Elisabeth M.
Rating: 4 out of 5
following a purchase from 01/02/2024
Jewelry always very good quality I recommend your store thank you
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Helene H.
Rating: 3 out of 5
following a purchase from 31/01/2024
Thank you for the small gift, but 1 candle received without the candle stick, and a medal opened on the 2 and in a few days the silver color fades.
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J
Jacques Christian M.
Rating: 4 out of 5
following a purchase from 29/01/2024
It's great
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R
Richard F.
Rating: 3 out of 5
following a purchase from 27/01/2024
We look forward to hearing from you
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