Orders from Palais du Rosaire consistently reflect excellent product quality, with many customers noting that items received match the descriptions and photos provided on the site. The delivery service is highlighted for its speed, with numerous mentions of packages arriving quickly and in pristine condition, often within 24 hours. Customers appreciate the thoughtful touches included with their orders, such as surprise gifts or personalized notes, which enhance their overall shopping experience.
Stores with a wide choice and very reasonable prices. Shipping and handling very careful and serious. I can tell you that if you want a souvenir store in Lourdes, don't hesitate to contact me.
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Carmela P.
Rating: 5 out of 5
following a purchase from 22/05/2023
quality, price, speed, satisfaction.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/05/2023
Received damaged inside...bubble packs all popped.. arrived to US like it went through a storm. Same thing happened at the last two shipments. Shipper fault and makers of the Lourdes mint packaging because the bags were all torn and mints all spilled out.
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Response from Palais du Rosaire
Thank you for your 1 star review. Even though we are not responsible, the carrier is. And as we told you by e-mail, your file is being processed by the carrier and the insurance company. We were going to send the parcel back to you as soon as we had confirmation from them that your request had been taken into account. We'll keep you informed. Thank you again. God bless you all
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2023
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2023
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Mylene C.
Rating: 5 out of 5
following a purchase from 22/05/2023
Hello I ordered directly on the site everything went well with the order and delivery items received well packaged I recommend
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Yann M.
Rating: 5 out of 5
following a purchase from 24/05/2023
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Yann M.
Rating: 5 out of 5
following a purchase from 24/05/2023
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Martine
Rating: 5 out of 5
following a purchase from 24/05/2023
Good value for money. Beautiful jewel.
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Mathilde R.
Rating: 5 out of 5
following a purchase from 21/05/2023
The items purchased are of good quality. The shipment was fast and careful, and the extra attention was much appreciated.
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Marie C.
Rating: 5 out of 5
following a purchase from 19/05/2023
Firstly, I found exactly what I needed as a gift for communion and confirmation. The items I ordered arrived quickly and I was delighted.
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Emilie B.
Rating: 5 out of 5
following a purchase from 23/05/2023
Quality product. The accompanying menu was much appreciated.
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Christiane C.
Rating: 5 out of 5
following a purchase from 23/05/2023
Nice products, attractive prices but very long delivery.
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Yolande O.
Rating: 1 out of 5
following a purchase from 20/05/2023
I am satisfied with my fast delivery. Thank you for the perfect products.
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Response from Palais du Rosaire
Hello, I think you made a mistake when you posted your review... 1 star out of 5... But thanks for the review anyway.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2023
The delivery service is very fast and the quality of the product I ordered is excellent. I highly recommend it.
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Joris R.
Rating: 5 out of 5
following a purchase from 21/05/2023
Very satisfied with this order, everything was well packaged Thank you for the nice attention add
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2023
After answering the questions in my e-mail quickly and accurately, the order was dispatched promptly, the packaging was of good quality and the rosaries matched the description on the site and in the reply e-mail (one of the two seemed larger on the site but was still suitable for what I needed).
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Patricia P.
Rating: 5 out of 5
following a purchase from 20/05/2023
Hello thank you it's the 2nd time I order very satisfied with the reception and thank you for the small gift card it touched me I keep it in my purse as a good luck charm ??????
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2023
Everything is perfect! Quality products at an affordable price. Fast and careful delivery. Excellent service! I can only recommend this site!
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Christelle
Rating: 3 out of 5
following a purchase from 05/05/2023
I receive an item I hadn't chosen: it's always possible to make a mistake when ordering. After-sales service responds diligently and positively to the situation, but sends me a payment link for the exchange, with a limited validity of precisely a few hours. My personal and professional commitments don't allow me to read messages so systematically and instantaneously... Can't they send me a "payment" link that lasts a little longer? Useless complications... Sincerely . C. Pégiel
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Magali G.
Rating: 3 out of 5
following a purchase from 22/05/2023
A company that does its job well and when it's needed. However, I had major problems receiving my order because the delivery company DPD was totally incompetent! If I have to go through them for my next order, I will unfortunately cancel my order. That said, thanks to Palais du Rosaire for its professionalism!
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Response from Palais du Rosaire
Hello, we have contacted DPD to report your dissatisfaction. They will surely contact you soon. Thank you for your positive review.
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Maria H.
Rating: 5 out of 5
following a purchase from 17/05/2023
Very good experience. Thank you for your attention.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2023
What else can I say? THANK YOU, thank you for the quality of the rosary, thank you for the card of Mary, THANK YOU.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2023
quickly received, well packaged and compliant product.
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Christine D.
Rating: 5 out of 5
following a purchase from 20/05/2023
No matter what we say or do (actions, purchases...) I feel like my prayers are being heard... The blessing comes to me through you and by the will of God our Savior... AMEN
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2023
Everything is very well packaged, with a little attention always nice as a gift, I am happy with my purchases. Thank you
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Marie L.
Rating: 5 out of 5
following a purchase from 17/05/2023
I'm satisfied with my order, the service and the offer of the Boutique.I could easily find the products I was looking for. For this reason, I have given my order 5 Stars.
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Jean L.
Rating: 5 out of 5
following a purchase from 20/05/2023
Perfect site with lots of choice and good quality at a good price. Reasonable delivery time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2023
Excellent service (online shopping and quick delivery worldwide) and beatiful statues Our Lady of Lourdes and other religious items, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2023
Compliant order. Fast delivery and arrived in good condition.
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Mariage M.
Rating: 5 out of 5
following a purchase from 20/05/2023
Purchase and delivery of a rosary and bracelets for my goddaughter for her 1st communion.delighted. I recommend them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2023
I'm delighted every time!!!!!Fast delivery, very varied store.I love +++++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2023
Purchase of medal at a very reasonable price, fast and careful delivery, very good I recommend 100% .
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2023
Beautiful medals, on-time delivery
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Reve R.
Rating: 5 out of 5
following a purchase from 20/05/2023
good quality product- fast service- I recommend this site I am satisfied thank you--
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Lucie P.
Rating: 5 out of 5
following a purchase from 19/05/2023
Very satisfied with my order, very nice and quality items! I recommend this store!
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Marie L.
Rating: 5 out of 5
following a purchase from 17/05/2023
The scents of the Archangels' sacred oils make me feel relaxed and at ease in my head.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/05/2023
I paid an extra 17 euros for express delivery, i.e. the day after my order, but I received it 4 days later. and then one of the statues started to melt at the head due to the heat from an LED.
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Response from Palais du Rosaire
Hello, by ordering on Thursday evening, you could not be delivered before Monday. You can ask Chronopost for a refund, but they are unlikely to accept. For the statue that melts (??!!) send us a photo to [email protected] and we'll change the product for you. Best regards,
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Tamara A.
Rating: 3 out of 5
following a purchase from 17/05/2023
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Response from Palais du Rosaire
Hello, please contact customer service on 05 62 92 25 00.
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Tamara A.
Rating: 3 out of 5
following a purchase from 17/05/2023
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Response from Palais du Rosaire
Hello, please contact customer service on 05 62 92 25 00.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2023
Fast and careful shipment. Quality product.
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Christiane J.
Rating: 5 out of 5
following a purchase from 17/05/2023
Products conform to their descriptions and to my expectations. Careful packaging and delivery.
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Nina
Rating: 5 out of 5
following a purchase from 17/05/2023
The dizainier made a real impact, we offered them to the guests at the christening dinner instead of the sugared almonds, and they all expressed themselves with a Wouahhhhh.... They're really beautiful. Very fast and careful shipping
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