Customer reviews of Palais du Rosaire

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 466 published reviews

Summary of reviews

Orders from Palais du Rosaire consistently reflect excellent product quality, with many customers noting that items received match the descriptions and photos provided on the site. The delivery service is highlighted for its speed, with numerous mentions of packages arriving quickly and in pristine condition, often within 24 hours. Customers appreciate the thoughtful touches included with their orders, such as surprise gifts or personalized notes, which enhance their overall shopping experience.

Reviews 1, 3 and 5 stars

Reset filters
S
Samantha V.
Rating: 5 out of 5
following a purchase from 05/09/2021
Translated reviews
S
Samantha V.
Rating: 5 out of 5
following a purchase from 05/09/2021
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2021
Never disappointed, I knew the Palais du Rosaire for having been there every year for almost 30 years, but, since the problems of the last few years, I've switched to the Online Sale and I've never been disappointed, always the same seriousness and very affordable items. I recommend it ;)
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2021
Product corresponds to my expectations, delivered on time with a personalized note.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2021
Tres bien merci
Translated reviews
G
Ghislaine R.
Rating: 5 out of 5
following a purchase from 04/09/2021
Translated reviews
G
Ghislaine R.
Rating: 5 out of 5
following a purchase from 04/09/2021
Translated reviews
L
Lucie C.
Rating: 5 out of 5
following a purchase from 04/09/2021
Top order. The products are of high quality and the prices are very reasonable. The products are also very well packaged! Impossible to receive damaged products. I'm really delighted, I'd recommend!
Translated reviews
M
Mireille L.
Rating: 5 out of 5
following a purchase from 04/09/2021
Very serious store and a very friendly and attentive telephone service.Mireille LANEZ
Translated reviews
C
Christian R.
Rating: 3 out of 5
following a purchase from 04/09/2021
favorable opinion overall
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2021
Lots of choice, fast delivery, nothing to complain about. A little note from them on the wrapping paper to say thank you. Small gift (card of the Virgin Mary or small pearl ring with a cross). To be recommended! :-)
Translated reviews
X
Xavier D.
Rating: 5 out of 5
following a purchase from 02/09/2021
Very good and beautiful product and quickly delivered. Very satisfied. Thank you very much.
Translated reviews
A
Alessia G.
Rating: 5 out of 5
following a purchase from 01/09/2021
Perfect, fast delivery, packaging included, protect, thank you note. Product in perfect adequacy with the image of the site
Translated reviews
E
Elisabeth B.
Rating: 5 out of 5
following a purchase from 01/09/2021
My medal is very pretty, I'm glad I ordered it, thank you.
Translated reviews
A
Angélique G.
Rating: 5 out of 5
following a purchase from 25/08/2021
Very satisfied, fast and careful delivery.
Translated reviews
M
Marie-josé D.
Rating: 5 out of 5
following a purchase from 22/08/2021
Very serious company, very fast delivery, always accompanied by a small gift, and a very friendly welcome. I recommend them.
Translated reviews
G
Genevieve R.
Rating: 5 out of 5
following a purchase from 21/08/2021
Thank you for your parcel, everything in good condition, exactly what I had ordered, and thank you for the little attention, with some pictures of our Lady of Lourdes . Everything is perfect. I hope to come and buy directly from you by October.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2021
Always so fast and efficient. With nice little touches. Thank you so much!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2021
Always on top?!!! Very pleasant. Very satisfied. Always perfect delivery with even a little surprise every time. I recommend them.
Translated reviews
R
Rachel B.
Rating: 5 out of 5
following a purchase from 20/08/2021
Translated reviews
R
Rachel B.
Rating: 5 out of 5
following a purchase from 20/08/2021
Translated reviews
C
Celine
Rating: 5 out of 5
following a purchase from 20/08/2021
It's a 1st order and I'm really satisfied good quality products and there were missing products in my order but I was notified by mail and reimbursed very quickly. Reasonable price I recommend this store.
Translated reviews
E
Elizabeth B.
Rating: 3 out of 5
following a purchase from 20/08/2021
One item was not available. Payment should have been arranged when the order was made up. A "Credit Slip has been created" but I currently have no idea whether this means it will be refunded or is a credit note for my next purchase (probably next year). Also I ordered 2 small silver cross pendants but only one arrived. At 0.83 euros it is not worth the hassle of asking for a refund/credit note.
Translated reviews
B
Bruno K.
Rating: 5 out of 5
following a purchase from 20/08/2021
Sehr freundlich, hilfsbereit und zuvorkommend
Translated reviews
A
Albinet
Rating: 5 out of 5
following a purchase from 20/08/2021
Careful, fast and free shipping. Beautiful Lourdes candles.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2021
Order on timeSmall gift offeredI recommend ??????
Translated reviews
M
Marie-christine C.
Rating: 3 out of 5
following a purchase from 20/08/2021
Lack of choice in all categories of the siteSo fast shipping and without incidents of packages.Site to recommend to Internet usersMarie-Christine Morbihan-
Translated reviews
Response from Palais du Rosaire
Hello Marie-Christine, thank you for your order. Every two weeks we add 15 new items to our categories. Thank you for your recommendation :). Pauline
V
Véronique
Rating: 5 out of 5
following a purchase from 20/08/2021
Translated reviews
V
Véronique
Rating: 5 out of 5
following a purchase from 20/08/2021
Translated reviews
V
Vanessa C.
Rating: 5 out of 5
following a purchase from 19/08/2021
No complaints. Order received quickly and conformed to my expectations. I will order again without any problem. Impeccable. Thank you
Translated reviews
S
Soquet G.
Rating: 5 out of 5
following a purchase from 19/08/2021
fast and neat as the picture on the site I am delighted
Translated reviews
M
Maria D.
Rating: 1 out of 5
following a purchase from 14/08/2021
Una bottiglia è arrivata ammaccata, per averla pagata 12 per dell'acqua mi sembra un po' troppo....va bene che è acqua di Lourdes ma non approfittate troppo della fede della Madonna, non ditemi che la bottiglia costa cara costruirla con l'immagine sopra di Lourdes.....tra spedizione, costo dell'acqua, tasse, costa veramente tanto!!!! È sempre a scopo di lucro anche la fede purtroppo.....grazie comunque!---------Avevo messo due stelle e ora solo una....dalla grotta al vostro più vicino dei vostri 3 supermercati famosi dal 1920 a piedi si impiegano 14minuti e con il bus L5 11 minuti, lo so perché sono stato già lì, il vostro facchino per prelevare l'acqua sicuramente non porterà due bottiglie alla volta (una per mano) ma avrà un carrello a ruote e ne porterà circa 36 se non di più.Inoltre non hai risposto neanche per la bottiglia che è ammaccata .... ....la cosa più importante...Se è questione di marketing il vostro per come è ovvio, il poter imbottigliare e vendere a caro prezzo l'acqua pubblica di Lourdes, ragionevolmente, se ad un cliente al suo primo ordine gli arriva una bottiglia ammaccata/deformata, gli si offre almeno un altra bottiglia gratuitamente dall'aspetto nuovo per la cifra che ha pagato, almeno per la situazione di disagio.....La bottiglia l'ho ancora chiusa integra (sembra proprio difettosa e increspata la plastica dapprima di averla imbottigliata ma è brutta a vedersi). Quindi solo una delle tre bottiglie è rigata/graffiata, capisco che dovete avere fretta nel procedere negli ordini e non avete tutto il tempo di osservare il prodotto che spedite, ma per il prezzo che si paga, almeno rispettate la qualità di cosa vendete per il rispetto e la fidelizzazione del cliente che comprerà ancora.Non riesco ad inserire una foto qui purtroppo, non c'è il tasto per inserire l'immagine.Siccome dovevo regalarla ad una persona cara con un tumore, non volevo fare brutta figura in un regalo ammaccato.... l'acqua di Lourdes è più preziosa lo so ma la bottiglia con l'etichetta dell'immagine sacra se è ammaccata la bottiglia non fa una bella figura, sembra che sono stato sgarbato io a conservarla male....mi capisci?Grazie comunque e cercate di capire la che la pignoleria delle persone c'è anche quando si paga molto e quindi si è pignoli per avere le cose perfette.Grazie mille.
Translated reviews
Response from Palais du Rosaire
Hello, thank you for your order. We sell the bottle for 12 because you pay the person who goes to the Cave to collect the water for your order. The shrines are only accessible on foot, so collecting the water takes at least 20 minutes. Good morning Pauline
R
Reneboy L.
Rating: 5 out of 5
following a purchase from 18/08/2021
Translated reviews
R
Reneboy L.
Rating: 5 out of 5
following a purchase from 18/08/2021
Translated reviews
B
Beatrice
Rating: 5 out of 5
following a purchase from 18/08/2021
Thank you for the beautiful things you sell, I'd love to visit you one day, I love Maman Marie, our heavenly Mother. ??
Translated reviews
S
Sophie D.
Rating: 5 out of 5
following a purchase from 18/08/2021
Thank you very much, I am very pleased and touched by the handwritten note and the little gifts.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2021
Serious store. Quality products, attentive staff, very good order!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2021
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2021
Translated reviews
T
Tiphanie
Rating: 5 out of 5
following a purchase from 18/08/2021
Brilliant! The products are top quality and the customer service is top notch! Nothing to say
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2021
Fast delivery, good quality products: I recommend it!
Translated reviews
C
Christiane B.
Rating: 5 out of 5
following a purchase from 17/08/2021
We received our order on time and very well protected. Serious company.
Translated reviews
V
Véronique B.
Rating: 5 out of 5
following a purchase from 17/08/2021
Very happy, just as I expected.
Translated reviews
R
Robert K.
Rating: 5 out of 5
following a purchase from 17/08/2021
Super výborné
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
Perfect! Fast delivery, impeccable package! We are delighted :)
Translated reviews
L
Lise H.
Rating: 1 out of 5
following a purchase from 17/08/2021
My little rosary boxes didn't close properly, and my dizainier arrived with the chain undone, so I had to tinker with the whole thing to get it back in order. I'm disappointed Lise Hoenn
Translated reviews
Response from Palais du Rosaire
Hello Lise, thank you for your order. You can send us back the defective items and we will replace them. We are sorry that your items arrived in poor condition. Please do not hesitate to contact me at [email protected]. Pauline.