Customer reviews of Palais du Rosaire

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/04/2021 à 19h55 following a purchase from 18/04/2021

Well received and well packaged. With a note and a medal card as a thank you gift. I'm not disappointed and can't recommend it enough.

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Ida M.

Rating: 4 out of 5

Published on 17/04/2021 à 20h34 following a purchase from 17/04/2021

Very satisfied with your service.

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Stephan M.

Rating: 4 out of 5

Published on 14/04/2021 à 09h32 following a purchase from 14/04/2021

mmmmmmmmmmmm

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Mme P.

Rating: 4 out of 5

Published on 11/04/2021 à 08h14 following a purchase from 11/04/2021

Magnificent rosary, even more beautiful in person than in the photo on the site. I recommend

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Jean M.

Rating: 4 out of 5

Published on 08/04/2021 à 10h40 following a purchase from 08/04/2021

Objects as described. However, the beads are a little small when handling (counting).

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/03/2021 à 16h50 following a purchase from 18/03/2021

In some of the rosaries there were too many grains and too few grains in the tens.... otherwise overall I am satisfied.

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Ducrocq S.

Rating: 4 out of 5

Published on 14/03/2021 à 09h15 following a purchase from 14/03/2021

but the cost of transport to students' homes is noted as free above a certain amount.

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Response from Palais du Rosaire

Hello, thank you for your order. Shipping is free for orders over 49 for delivery by Mondial Relay or Colissimo Point Retrait. We are currently working on a free home delivery solution to satisfy our customers :) See you soon. Pauline

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Roberto Z.

Rating: 1 out of 5

Published on 09/03/2021 à 16h55 following a purchase from 08/03/2021

Quasi 1 mese e l'ordine da me fatto e pagato non è arrivato!dopo varie email non ho ricevuto nessuna risposta.sono molto deluso e voi siete vergognosi!!!!vi considero dei ladri patentati e di sicuro non parlerò bene di voi!VERGOGNATEVI!

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Response from Palais du Rosaire

Hi, we have responded to your various emails, we can send them back to you if you want. As explained in our emails, Mondial Relay is responsible for delivery. We are sorry for all these inconveniences and we are doing everything we can (investigations, calls...) to unblock your package. Pauline.

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Isabelle

Rating: 4 out of 5

Published on 07/03/2021 à 14h38 following a purchase from 07/03/2021

The order arrived very quickly and in good condition. I'm planning to place another order soon.

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Francesco V.

Rating: 4 out of 5

Published on 06/03/2021 à 12h12 following a purchase from 06/03/2021

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Francesco V.

Rating: 4 out of 5

Published on 06/03/2021 à 12h12 following a purchase from 06/03/2021

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Daudré-vignier J.

Rating: 4 out of 5

Published on 04/03/2021 à 15h48 following a purchase from 04/03/2021

Very friendly and helpful. Delivery time too long.

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Client

Rating: 4 out of 5

Published on 03/03/2021 à 11h43 following a purchase from 03/03/2021

Satisfied with my order and fast

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Amandine

Rating: 4 out of 5

Published on 01/03/2021 à 09h15 following a purchase from 01/03/2021

Quick delivery.always a kind word in the order. I recommend it!

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Reine C.

Rating: 4 out of 5

Published on 18/02/2021 à 22h26 following a purchase from 18/02/2021

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Reine C.

Rating: 4 out of 5

Published on 18/02/2021 à 22h26 following a purchase from 18/02/2021

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Gabriella

Rating: 4 out of 5

Published on 17/02/2021 à 12h59 following a purchase from 17/02/2021

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Gabriella

Rating: 4 out of 5

Published on 17/02/2021 à 12h59 following a purchase from 17/02/2021

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/02/2021 à 17h44 following a purchase from 15/02/2021

They should make it clear that free delivery after spending a certain amount is only available in France and doesnt apply internationally. I found this misleading however the service was great other than that.

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Marie O.

Rating: 1 out of 5

Published on 11/02/2021 à 14h59 following a purchase from 11/02/2021

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Response from Palais du Rosaire

Hello Marie, we shipped your parcel on Thursday January 28th. It is currently in transit through the Colissimo network. Your parcel is waiting for a plane to Reunion Island. With COVID19, planes are less frequent, so parcels may take longer to be delivered. But you will receive your parcel. Have a nice day!

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Marie O.

Rating: 1 out of 5

Published on 11/02/2021 à 14h59 following a purchase from 11/02/2021

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Response from Palais du Rosaire

Hello Marie, we shipped your parcel on Thursday January 28th. It is currently in transit through the Colissimo network. Your parcel is waiting for a plane to Reunion Island. With COVID19, planes are less frequent, so parcels may take longer to be delivered. But you will receive your parcel. Have a nice day!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/02/2021 à 20h31 following a purchase from 07/02/2021

easy navigation - fairly fast delivery - fragile items well packaged except for: the bags of Lourdes water sweets, which didn't stand up to transport and arrived "burst".

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Response from Palais du Rosaire

Hello Corine, thank you for your order and your comment :) we are going to reinforce the protection of the mint pastilles with Lourdes water to guarantee their protection during delivery.See you soon :)

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Marjorie T.

Rating: 1 out of 5

Published on 06/02/2021 à 13h17 following a purchase from 06/02/2021

Damaged items Virgin hand brokenCross with many defectsHost box badly made Disappointed for an order of 55 euros Only the holy water was in conformity and the holy water font

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Response from Palais du Rosaire

Hello Marjorie, We replied to you on Thursday, January 28, that if your items were faulty we could exchange them without any problem. I invite you to make a request for exchange or refund via your customer account and we will respond favorably and as soon as possible. See you soon! Pauline.

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Cinzia D.

Rating: 4 out of 5

Published on 20/01/2021 à 20h46 following a purchase from 20/01/2021

Dovete usare un corriere che impieghi meno giorni. Grazie

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Joseph M.

Rating: 4 out of 5

Published on 15/01/2021 à 16h59 following a purchase from 15/01/2021

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Joseph M.

Rating: 4 out of 5

Published on 15/01/2021 à 16h59 following a purchase from 15/01/2021

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Gillian S.

Rating: 4 out of 5

Published on 11/01/2021 à 09h52 following a purchase from 11/01/2021

2 out of my 10 items were broken and needed glue

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/01/2021 à 19h28 following a purchase from 10/01/2021

Very happy with my order

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Raymond K.

Rating: 4 out of 5

Published on 07/01/2021 à 18h20 following a purchase from 07/01/2021

tres bien pas la peine de se deranger voir dans votre etablissement palais du rosaire ce site est impeccable cela faisait des décennies depuis 1988 que je faisais des achats rue de la grotte 2000km allé retour je suis du 59 près de MAUBEUGE mais au moins j'ai tout sous la main a bientot bien cordialement

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Jane B.

Rating: 1 out of 5

Published on 06/01/2021 à 21h34 following a purchase from 06/01/2021

Still waiting on delivery!!! Status ? ETA?

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Response from Palais du Rosaire

Hello, Thank you for your order. On my computer system, it is marked that your package was delivered to your home on 7 January. Is this the case? See you soon

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Ollassa

Rating: 4 out of 5

Published on 03/01/2021 à 16h36 following a purchase from 03/01/2021

I am very satisfied with your site, I thank you for the gift of the Blessed Virgin and Saint Bernadette. And above all, thank you for the comforting note.

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Rosanna D.

Rating: 4 out of 5

Published on 28/12/2020 à 19h40 following a purchase from 28/12/2020

Gli astucci con la mini Natività sono molto carini e hanno suscitato piacevole sorpresa in chi li ha ricevuti. Esperienza positiva con Palais du Rosaire, con l'unico neo della spedizione un po' lenta, che mi ha fatto temere di non ricevere la merce prima di Natale (ordine 9 dicembre, consegna 23 dicembre).

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Philippe D.

Rating: 4 out of 5

Published on 28/12/2020 à 17h38 following a purchase from 28/12/2020

May the Blessed Virgin Mary bless you in the name of the Lord Jesus Christ and on my behalf God's best angel.

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Nicolas P.

Rating: 1 out of 5

Published on 26/12/2020 à 16h29 following a purchase from 26/12/2020

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Response from Palais du Rosaire

Hello Mr Puchaux, your parcel was delivered by La Poste to your letterbox on December 14th. Thank you for your order.

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Nicolas P.

Rating: 1 out of 5

Published on 26/12/2020 à 16h29 following a purchase from 26/12/2020

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Response from Palais du Rosaire

Hello Mr Puchaux, your parcel was delivered by La Poste to your letterbox on December 14th. Thank you for your order.

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Alex A.

Rating: 1 out of 5

Published on 26/12/2020 à 10h26 following a purchase from 26/12/2020

I ordered a rosary and never received it, but the amount was deducted from my account.

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Response from Palais du Rosaire

Hello, your review is not associated with an order reference. Could you please provide it for us. There may have been a problem with your delivery. We can help you. See you soon

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Aurelie L.

Rating: 4 out of 5

Published on 23/12/2020 à 16h13 following a purchase from 23/12/2020

Shame the candles weren't wrapped as all the wax spilled into the box. Otherwise very fast service and satisfied

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Response from Palais du Rosaire

Hello Aurélie. Thank you for your order. We are sorry for this incident. From now on the candles will be fully packed to avoid this kind of problem. Thank you for your feedback which helps us to improve :). Have a nice Christmas!

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Jessica L.

Rating: 4 out of 5

Published on 18/12/2020 à 15h53 following a purchase from 18/12/2020

I placed an order and I am satisfied.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/12/2020 à 14h28 following a purchase from 18/12/2020

Gli oggetti sono ben presentati, c'è un'ampia scelta, la ricerca è veloce, così come la registrazione dell'account; il servizio clienti è rapido e cortese.L'unico motivo per cui non assegno 5 stelle è la spedizione, un po' lenta.

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Response from Palais du Rosaire

Hello, thank you for your order and your very constructive comment. We will work on the speed of our website :)

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Brigitte B.

Rating: 4 out of 5

Published on 17/12/2020 à 10h36 following a purchase from 17/12/2020

fast and careful delivery, always with a nice note.

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Anne

Rating: 4 out of 5

Published on 16/12/2020 à 17h52 following a purchase from 16/12/2020

very pretty medal but it should be stressed that the size includes the buckle!! so it is actually very small ... so a little disappointed.

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Response from Palais du Rosaire

Hello Anne, Thank you for your order. We specify in all our descriptions that the size of the medal also includes the clasp. Example: Classic cross pendant with Christ in gold-plated, measuring 3cm high, including the clasp.

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Jojo G.

Rating: 4 out of 5

Published on 15/12/2020 à 12h34 following a purchase from 15/12/2020

Very fast delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/12/2020 à 12h44 following a purchase from 13/12/2020

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/12/2020 à 12h44 following a purchase from 13/12/2020

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Patrizia

Rating: 4 out of 5

Published on 13/12/2020 à 12h31 following a purchase from 13/12/2020

Ho ordinato diverse confezioni di pastiglie all'acqua benedetta di Lourdes. Il pacco è arrivato in ottime condizioni e l'imballaggio ha protetto le pastiglie, che sono rimaste integre. Ho gradito molto che nella confezione abbiano incluso anche due immagini religiose e una medaglietta, il tutto corredato da un biglietto di ringraziamento scritto a mano.Non do cinque stelle solo perché ci sono dovuti più giorni di quelli dichiarati per la consegna.

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Frédéric

Rating: 1 out of 5

Published on 13/12/2020 à 10h14 following a purchase from 13/12/2020

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Response from Palais du Rosaire

Hello Frédéric, your parcel was delivered to your letterbox by Colissimo on December 2nd. Have a nice day.

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Frédéric

Rating: 1 out of 5

Published on 13/12/2020 à 10h14 following a purchase from 13/12/2020

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Response from Palais du Rosaire

Hello Frédéric, your parcel was delivered to your letterbox by Colissimo on December 2nd. Have a nice day.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/12/2020 à 10h20 following a purchase from 09/12/2020

The parcel arrived on time. The extra touches with the order are very much appreciated, as is the personalized note. Nevertheless, it's hard to get a real idea of the actual size of the medallion. It seems small to me. Perhaps a full-size picture would be in order to avoid disappointment. Otherwise, everything else is perfect.

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Response from Palais du Rosaire

Hello, thank you for your order :) we put quite large pictures of the jewels on our website so that you can appreciate the details of the jewels. We add in each description the size of the jewels so that you can realize the real size. Have a nice day!