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M
Rating: 4 out of 5
Impeccable thank you
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Customer reviews of Palais du Rosaire
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 466 published reviews
Summary of reviews
Orders from Palais du Rosaire consistently reflect excellent product quality, with many customers noting that items received match the descriptions and photos provided on the site. The delivery service is highlighted for its speed, with numerous mentions of packages arriving quickly and in pristine condition, often within 24 hours. Customers appreciate the thoughtful touches included with their orders, such as surprise gifts or personalized notes, which enhance their overall shopping experience.
Reviews 1 and 4 stars
Reset filtersJ
Rating: 1 out of 5
You did not specify in the sales description that the bronze virgin was not 100% bronze and not hollow at the back, very disappointed
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S
Rating: 4 out of 5
Items received in perfect condition, very well packaged, very satisfied with my order, except for one item, (statue of the Virgin Mary which is not very fluorescent in the dark, a bit disappointed
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D
Rating: 1 out of 5
Hello, I am not satisfied because I thought I would receive a real prayer booklet. I was very disappointed with my order. Have a great day. Denise Koubi
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C
Rating: 4 out of 5
Hello, Some candles do not match the photo. But it's just a detail. Otherwise, everything else is great.
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A
Rating: 4 out of 5
All good
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A
Rating: 1 out of 5
No, the jasmine oil does not smell at all, let's say it was a wrong purchase.
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T
Rating: 4 out of 5
Quality products
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O
Rating: 4 out of 5
Too bad the size of the box was not adapted to the content: risk of damaging it. Thank you for the little attention.
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E
Rating: 1 out of 5
Did not receive my order yet so HOW CAN I RATE YOU ????
M
Rating: 4 out of 5
Super well received my order!
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G
Rating: 4 out of 5
Very satisfied with the products received. A big thank you.
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C
Rating: 4 out of 5
Very good except the delivery was way too long and the carrier messed up....
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S
Rating: 4 out of 5
Well received and well packaged. Thank you for the gift
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R
Rating: 4 out of 5
Satisfied with my order and the speed of shipping, it's a shame there aren't more products for sale. Thank you 🙏
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P
Rating: 4 out of 5
Fast delivery. The novena candles are very pretty but they arrived all greasy... I don't know if they were stored in a warm place during the journey but it's still a problem in March. I wouldn't dare order them in the hot months...
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S
Rating: 4 out of 5
I am very happy with the order 🙏 and the little attentions offered in the package.
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S
Rating: 1 out of 5
I made the pilgrimage to Lourdes during the February holidays. I was missing a virgin in my purchases. When I ordered from the Palais du Rosaire website, I thought the Virgin would be as big as what I had seen in person when I received my order and paid almost €13, it's a scam, a tiny virgin with water inside and I don't even know if it's water from the Lourdes grotto. Honestly, I advise anyone not to buy anything from this Palais du Rosaire site because they are really scammers. 😡😡😡😡
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D
Rating: 4 out of 5
Nice, very functional and practical. I take it everywhere.
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L
Rating: 4 out of 5
Everything is of good quality, but the prayer cards are in English...
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K
Rating: 4 out of 5
Nothing to report
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C
Rating: 4 out of 5
Average transport time is significant_ Too bad Christiane
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H
Rating: 1 out of 5
The street was lacking for the shipment
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J
Rating: 1 out of 5
Package not available at the pickup point.
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M
Rating: 4 out of 5
Package arrived quite quickly and well packaged
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M
Rating: 4 out of 5
timely arrival
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Response from Palais du Rosaire
Thanks for your feedback! 🙏😊
M
Rating: 1 out of 5
I have received my order and I am very happy with it.
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Response from Palais du Rosaire
Thank you very much for your message! I'm glad you're satisfied. See you soon! 😊🙏✨
S
Rating: 4 out of 5
Order identical to photos. Thank you
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S
Rating: 4 out of 5
Item conforms to my expectations. Received quickly. I recommend .
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Response from Palais du Rosaire
Thank you very much for your recommendation! I'm delighted that everything is in line with your expectations. See you soon! 😊🙏✨
S
Rating: 4 out of 5
Hello, everything's fine
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Response from Palais du Rosaire
Thank you for your feedback! We are delighted that your experience was a positive one. Your satisfaction is very important to us. May the blessing of Lourdes be with you. 🙏
P
Rating: 4 out of 5
The 20 novenas were placed in an inner carton, which in turn was placed in a shipping carton. Both boxes were torn and one novena was broken during shipping. Stronger cartons are needed. Otherwise, the 19 intact novenas are in order.
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Response from Palais du Rosaire
Thank you for taking the time to share your experience. We're sorry to hear that one of your novenas was damaged in transit. We have taken into account your comment about the strength of our packaging and will consider improvements to better protect fragile items.
A
Rating: 4 out of 5
It happened
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Response from Palais du Rosaire
Thank you for your feedback! We are delighted that your order arrived safely. Your satisfaction is our priority.
A
Rating: 4 out of 5
i am satisfied with the orders i made with you mr klein angelo
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Response from Palais du Rosaire
Many thanks for your loyalty and trust! We are delighted to know that you are satisfied with your orders from us. Your satisfaction is our greatest reward. May Our Lady of Lourdes watch over you. 🙏
C
Rating: 4 out of 5
Ras
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L
Rating: 4 out of 5
Perfect
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Response from Palais du Rosaire
Hello,
Thank you so much for your positive and concise feedback! We're delighted that everything went perfectly. Your satisfaction is our greatest reward. May Our Lady of Lourdes watch over you and shower you with her graces. 🙏
With all our gratitude,
The Palais du Rosaire team
Thank you so much for your positive and concise feedback! We're delighted that everything went perfectly. Your satisfaction is our greatest reward. May Our Lady of Lourdes watch over you and shower you with her graces. 🙏
With all our gratitude,
The Palais du Rosaire team
M
Rating: 4 out of 5
Very satisfied with my order. Really good quality and beautiful medal. Except for the engraving because I ordered it during the holidays. I have nothing else to say.
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Response from Palais du Rosaire
Hello,
Thank you so much for your positive feedback! We are delighted that your order, and in particular the medal, brought you satisfaction in terms of quality and beauty. However, we understand your concern about the engraving during the holiday season, and apologize for the inconvenience. We will do our utmost to further improve our services for these busy periods. Thank you for your trust and understanding. May Our Lady of Lourdes watch over you. 🙏
With all our gratitude,
The Palais du Rosaire team
Thank you so much for your positive feedback! We are delighted that your order, and in particular the medal, brought you satisfaction in terms of quality and beauty. However, we understand your concern about the engraving during the holiday season, and apologize for the inconvenience. We will do our utmost to further improve our services for these busy periods. Thank you for your trust and understanding. May Our Lady of Lourdes watch over you. 🙏
With all our gratitude,
The Palais du Rosaire team
D
Rating: 4 out of 5
I am very satisfied
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C
Rating: 4 out of 5
Medals a little small.
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Response from Palais du Rosaire
Hello,
Thank you for taking the time to share your opinion. We are sorry that the size of the medals did not fully meet your expectations. We strive to provide detailed descriptions for each item, including their dimensions, to help our customers make their choice.
If you need advice on how to select a medal that better suits your preferences, please do not hesitate to contact our customer service department. We'll be delighted to help you find your ideal product.
We look forward to seeing you soon in our online store.
Best regards,
The Palais du Rosaire team
Thank you for taking the time to share your opinion. We are sorry that the size of the medals did not fully meet your expectations. We strive to provide detailed descriptions for each item, including their dimensions, to help our customers make their choice.
If you need advice on how to select a medal that better suits your preferences, please do not hesitate to contact our customer service department. We'll be delighted to help you find your ideal product.
We look forward to seeing you soon in our online store.
Best regards,
The Palais du Rosaire team
L
Rating: 4 out of 5
Very, very good in every way. Thank you very much.
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Response from Palais du Rosaire
Hello,
Thank you so much for your positive feedback! We are delighted that your experience with Le Palais du Rosaire was satisfactory in every way. Your satisfaction is our greatest reward. May the peace and light of Lourdes be with you.
With all our gratitude,
The Palais du Rosaire team
Thank you so much for your positive feedback! We are delighted that your experience with Le Palais du Rosaire was satisfactory in every way. Your satisfaction is our greatest reward. May the peace and light of Lourdes be with you.
With all our gratitude,
The Palais du Rosaire team
M
Rating: 4 out of 5
Very happy, great bracelet, thanks for the little extra card👍
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