Customer reviews of Palais du Rosaire

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Gaïamag

Rating: 4 out of 5

Published on 13/04/2022 à 09h15 following a purchase from 13/04/2022

Corresponds to catalog and expectations, thank you.

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Anthony G.

Rating: 4 out of 5

Published on 07/04/2022 à 21h17 following a purchase from 07/04/2022

I appreciate the business gesture in view of the condition of the rosary storage box and the glass cube.

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Marie A.

Rating: 4 out of 5

Published on 06/04/2022 à 15h25 following a purchase from 06/04/2022

I've been ordering for years and have never had any problems, except that this time the delivery took longer than the 48 hours indicated on your site. No delivery on Saturday. Received the parcel on Tuesday.

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Didier M.

Rating: 4 out of 5

Published on 05/04/2022 à 15h19 following a purchase from 05/04/2022

As orderedDelivery costs a little high

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Marie C.

Rating: 3 out of 5

Published on 19/03/2022 à 14h39 following a purchase from 19/03/2022

delivery of my novenas arrived cardboard boxes torn, glued by mail <, the white links had torn the cardboard,,,some novenas had the top broken and the yellow cap was at the bottom of the box

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/03/2022 à 22h30 following a purchase from 18/03/2022

Hello, I have received my parcel without any problem with a very reasonable delivery time. Well packed.

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Marie-france N.

Rating: 4 out of 5

Published on 14/03/2022 à 13h42 following a purchase from 14/03/2022

Fast delivery. However, I would have liked a guarantee that the water was indeed holy water from the Grotte de Massabielle.

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Response from Palais du Rosaire

HelloFollow our stories on social networks, where we fetch water from the Grotto every day :)

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Acheteur Vérifié

Rating: 3 out of 5

Published on 12/03/2022 à 17h38 following a purchase from 12/03/2022

Satisfied, products as expected and prompt delivery.

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Marie L.

Rating: 4 out of 5

Published on 02/03/2022 à 10h25 following a purchase from 02/03/2022

Quite satisfied, apart from the finish...

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Antoinette T.

Rating: 4 out of 5

Published on 14/02/2022 à 15h28 following a purchase from 14/02/2022

Hello well received the package in very good condition. I am very disappointed I still have a customs tax to pay. If it's like that, I won't order anything else.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/01/2022 à 16h43 following a purchase from 15/01/2022

Fast, very well packaged and beautiful item. Very satisfied.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/01/2022 à 20h41 following a purchase from 12/01/2022

I'm delighted with my order, but the case that protected the engraved stone was completely broken. On the other hand, a big thank you for the little gift.

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Frédéric T.

Rating: 4 out of 5

Published on 10/01/2022 à 19h44 following a purchase from 10/01/2022

Beware of the quality of incense sticks. I've had sticks from China that were of equal quality.

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Isabelle

Rating: 4 out of 5

Published on 09/01/2022 à 20h35 following a purchase from 09/01/2022

Nice quality candle but I would have liked the prayer to be written on it.

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Agnes

Rating: 4 out of 5

Published on 06/01/2022 à 20h34 following a purchase from 06/01/2022

I RATE 4 BECAUSE THE GIFT PROPOSED BY ROSAIRE WAS NOT THE ONE RECEIVED IN THE PARCEL.OTHER ITEMS OF VERY GOOD QUALITY ESPECIALLY THE CANDLES WHICH ARE SMOKELESS AND SMOKELESS TO THE END.....THANKS ?????Ignazia

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Roseline C.

Rating: 2 out of 5

Published on 02/01/2022 à 19h42 following a purchase from 02/01/2022

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Roseline C.

Rating: 2 out of 5

Published on 02/01/2022 à 19h42 following a purchase from 02/01/2022

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Patrick C.

Rating: 4 out of 5

Published on 31/12/2021 à 19h50 following a purchase from 31/12/2021

Pretty but fragile clamshells. Of the 3, one was damaged, the one that wasn't wrapped in? a little protective bubble bag. Difficult to give as a gift.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/12/2021 à 15h51 following a purchase from 15/12/2021

I am delighted to have ordered what I needed from Palais du Rosaire.

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Jocelyne F.

Rating: 4 out of 5

Published on 14/12/2021 à 20h54 following a purchase from 14/12/2021

My auntie, aged 92, in an Ephad in Lisieux, wanted a statuette of the miraculous Virgin for Christmas. My little parcel arrived very quickly with a kind note and a small gift. We were very touched by this thoughtful gesture. The only problem was that I had to buy 2 statuettes due to a minimum purchase.

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Odile R.

Rating: 4 out of 5

Published on 10/12/2021 à 16h33 following a purchase from 10/12/2021

Very good handling of the order, it can be tracked. Just a small downside, the relay point is not good at all, can you find a relay point around my home.

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Edwige B.

Rating: 2 out of 5

Published on 08/12/2021 à 20h27 following a purchase from 08/12/2021

Hello, the advent calendar is very pretty but very disappointing because the little characters don't fit into the notches provided for that. It's impossible to make them fit and they systematically fall. It's a real shame because it's very pretty. I'm very disappointed.

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Sangari R.

Rating: 4 out of 5

Published on 05/12/2021 à 22h40 following a purchase from 05/12/2021

The products I ordered arrived very quickly, along with a small gift of a rosary. Fortunately I was able to put it back on. Thank you so much.

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Claire M.

Rating: 2 out of 5

Published on 02/12/2021 à 15h57 following a purchase from 02/12/2021

The wind calendar received in Belgium is not in conformity.it lacks a notch which would make it possible to stabilize the assembly.it is impossible to make with scissors or a cutter.I am disappointed for my granddaughter who cannot handle it under penalty of making it fall.I do not know yet what is the case for the one sent to Marseilles, I will let you knowGood day.

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Joaquim S.

Rating: 4 out of 5

Published on 18/11/2021 à 21h38 following a purchase from 18/11/2021

Fast and lots of choice but very fragile product

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Sylvette B.

Rating: 2 out of 5

Published on 18/11/2021 à 18h16 following a purchase from 18/11/2021

The two small rosaries have broken (open link, one in two places); I've been waiting a week for the return agreement.

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Sylvie D.

Rating: 4 out of 5

Published on 17/11/2021 à 13h57 following a purchase from 17/11/2021

Bonjour les produits sont conformes et top....J aurait juste aimé avoir un geste commercial.....un lot encens gratuit...Je passerai d'autres commandes car satisfait??...mercii

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/11/2021 à 22h25 following a purchase from 09/11/2021

Beautiful, high-quality jewelry at affordable prices!

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Sylvie V.

Rating: 4 out of 5

Published on 15/11/2021 à 09h38 following a purchase from 15/11/2021

Package received promptly and very well packaged

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/11/2021 à 10h40 following a purchase from 13/11/2021

Well received as per photo

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Acheteur Vérifié

Rating: 2 out of 5

Published on 11/11/2021 à 14h39 following a purchase from 28/10/2021

Articles conform to the description on the other hand I had taken the delivery express has 9 to have the articles quickly is saying in 24h I had ordered 6 days in advance for a burial and I had the articles only 2 days after the burial and still I had to apeller the customer service so that they send the order!!!! Not serious about delivery times. In addition I asked for a refund of my shipping costs of 9 I was told yes but I still have nothing

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Response from Palais du Rosaire

Hello, we are very sorry to read your message. First of all, please accept our sincere condolences. As stipulated in our e-mail exchanges, the parcel was delayed by Chronopost, which blocked your order. We have also proceeded to reimburse the costs, but the transfer sometimes takes several days. We thank you for sharing your opinion, and hope you will be even more satisfied with your next orders.

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Alain R.

Rating: 2 out of 5

Published on 08/11/2021 à 10h25 following a purchase from 08/11/2021

Disappointed, very basic product description, lack of dimensions or additional photos. Very disappointed with the ball engraved 3d 4.5 cm I thought it was the engraving inside! I would have wanted 7.5 cm that I bought in 2014 in Lourdes for my friend who finds it very pretty. I'm still waiting for the email to have more precision!,,,Miracles are made at the grotto not in your store. Website to review

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Ann V.

Rating: 3 out of 5

Published on 22/10/2021 à 16h10 following a purchase from 22/10/2021

The products are as described. Ik is a pity that many of them are dated.

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Flofleurette

Rating: 4 out of 5

Published on 20/10/2021 à 15h26 following a purchase from 20/10/2021

Good service and fast delivery

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Ivano M.

Rating: 4 out of 5

Published on 20/10/2021 à 12h10 following a purchase from 20/10/2021

A rosary and arrived damaged an obvious manufacturing defect and not due to delivery!!!

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Kévin

Rating: 4 out of 5

Published on 19/10/2021 à 14h57 following a purchase from 19/10/2021

Super boutique, very fast delivery and reception, quality product.the only downside was that my order included a souvenir box containing various products, including a small bottle that was supposed to contain eau de Lourde.unfortunately it was empty.I have sent an e-mail to complain, but to date there has been no reply.that's why I'm only giving 4 stars instead of 5.

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M J.

Rating: 4 out of 5

Published on 19/10/2021 à 08h49 following a purchase from 19/10/2021

Hello,We received our order on time and perfectly packaged. The product conforms to the description and we are very satisfied. A little anecdote, it was specified that a little something had been slipped into the parcel, we found no trace of it? We're obviously very satisfied with our purchase, and as these are Aven calendars, we'll know on December 24 whether everything was in order ??

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David B.

Rating: 3 out of 5

Published on 18/10/2021 à 14h30 following a purchase from 18/10/2021

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David B.

Rating: 3 out of 5

Published on 18/10/2021 à 14h30 following a purchase from 18/10/2021

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Huguette P.

Rating: 4 out of 5

Published on 12/10/2021 à 19h55 following a purchase from 12/10/2021

The medal was a little too small, and the design of the Virgin Mary was not clearly visible.

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Response from Palais du Rosaire

Thank you for sharing your opinion and ordering from our website. It's always a pleasure to take care of your orders. See you soon.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/10/2021 à 08h18 following a purchase from 11/10/2021

Satisfied nice always a little gift in the orders I made.

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Response from Palais du Rosaire

Thank you for sharing your opinion and ordering from our website. It's always a pleasure to take care of your orders. See you soon.

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Coraline V.

Rating: 2 out of 5

Published on 08/10/2021 à 16h16 following a purchase from 24/09/2021

Long delivery, clock received broken which rings at minus a quarter instead of ringing on battery, hands bent clocks supplied with batteries but empty batteries I suspect that we may have sent an exhibition clock Very disappointed with my purchase

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Response from Palais du Rosaire

Hello, sorry to read this review. You should have contacted us by email or phone. We would have replaced the item. You have 15 days after delivery to return the item. There's still time! (+33) 05 62 94 66 17 [email protected]