Customer reviews of Palais du Rosaire

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 750 published reviews

Summary of reviews

Customers consistently praise fast and reliable delivery, with items arriving quickly and in accordance with descriptions and photos. The packaging is repeatedly described as careful and well protected, sometimes including small gifts or cards, which enhances the sense of care and professionalism. Product quality and presentation are highlighted through mentions of items matching expectations, well-packaged statues and bracelets, and overall satisfaction with the experience. Customer service and reliability are underscored by timely processing, efficient shipping, and positive remarks about trust and repeat orders.

Reviews 2, 3 and 4 stars

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Marie-Stéphane R.
Rating: 4 out of 5
following a purchase from 30/08/2024
Good reception Items in good condition
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Response from Palais du Rosaire
Thank you very much for your feedback! We are delighted that you have received your items and that they are in good condition. Please don't hesitate to contact us if you need anything else. We hope to see you soon! 😊
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Arlette S.
Rating: 3 out of 5
following a purchase from 26/08/2024
Hello, there was an error in my order, I had ordered a set of Raphael novena and I received a set of angel simple, I sent a message on your site but no response
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Response from Palais du Rosaire
We are very sorry for the error in your order. This is not the quality of service we wish to offer. Thank you for your patience and sorry again for this inconvenience. 🙏
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Sandrine B.
Rating: 4 out of 5
following a purchase from 25/08/2024
Satisfied with my order and my items. THANK YOU
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Response from Palais du Rosaire
Thank you very much for your feedback! We are delighted that you are satisfied with your order and your items. It's a pleasure to have you as a customer. Don't hesitate to come back to us if you need anything. Thanks again! 😊🙏
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Laëtitia B.
Rating: 3 out of 5
following a purchase from 22/08/2024
The items are of lower quality ...especially for the price of certain items ..but they are still acceptable . The clasp on the rosary box doesn't even close. A little disappointed with this order that I was looking forward to.
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Response from Palais du Rosaire
We are very sorry to hear that this order did not meet your expectations, especially after all the anticipation and enthusiasm you had. We take your comments about the quality of the items and the problem with the clasp on the rosary box very seriously. Thank you for your patience and for your feedback, which helps us to improve. 🙏
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Antoine C.
Rating: 4 out of 5
following a purchase from 21/08/2024
As expected, but be careful about the carrier for foreign countries.
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Response from Palais du Rosaire
Thank you very much for your feedback! We're delighted that the item met your expectations. We take good note of your remark concerning the carrier abroad, and we will take care to improve this point. If you have any other concerns or suggestions, please don't hesitate to contact us. Thank you again for your confidence! 🌍📦😊
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Lionel H.
Rating: 2 out of 5
following a purchase from 22/08/2024
Spark plug too short
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Marie Augustina B.
Rating: 3 out of 5
following a purchase from 16/08/2024
Very good quality item, except that the fresh is super expensive.
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Response from Palais du Rosaire
Thank you very much for your feedback and for your appreciation of the quality of the item! We understand that shipping costs may seem high, and we are constantly working to offer more economical solutions. If you have any questions or require further information, please do not hesitate to contact us. Thank you again for your trust! 😊🙏
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Eric M.
Rating: 3 out of 5
following a purchase from 18/08/2024
Unfortunately my rosary was broken
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Anne-Marie C.
Rating: 4 out of 5
following a purchase from 15/08/2024
I'm satisfied with my purchase, but many items are out of stock and I don't know if they'll be restocked? There are also items I would have liked, such as a luminous snowball calendar and violet eau de parfum.
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Odile L.
Rating: 4 out of 5
following a purchase from 15/08/2024
item corresponds to my expectations
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Felix F.
Rating: 3 out of 5
following a purchase from 09/08/2024
parcel refused by the relay pickup, then delivered in another relay, thus enormously long delay, moreover my angel with the broken wing the votive candle base broken, but that is not of competence because well packed. But be careful to choose your relay point and carrier. So I did not want to return the package I glued the wing of my angel when the candle sen, is not very important, I agree that you publish my message so that other people being delivered to the Market Epinouze 26210 not be fooled by the lack of professionalism of this store. Thank you. Sincerely
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Response from Palais du Rosaire
We are very sorry for the inconvenience you have experienced with the delivery of your order, in particular the parcel delivery service and the condition of the items when they arrived. We thank you for your understanding and patience with this situation. We take note of your comments concerning the relay point and the carrier, and we will review this to avoid this kind of problem recurring in the future. Thank you again for your feedback, and we remain at your disposal for any further assistance.
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Stéphane L.
Rating: 2 out of 5
following a purchase from 07/08/2024
I still haven't received my order after 10 days !!!!😡😡😡
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Catherine T.
Rating: 4 out of 5
following a purchase from 05/08/2024
Hello , I ordered a set of 20 white novenas and I was surprised to receive them in their brown support a so I was a little disappointed ! Otherwise I've always been very happy with your services (maybe I made a mistake when I ordered?) but the result is that you have very good products and that's what's most important!
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Sylvie M.
Rating: 4 out of 5
following a purchase from 05/08/2024
Fast and careful delivery, items meet my expectations
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Monique M.
Rating: 3 out of 5
following a purchase from 26/07/2024
I'm a little disappointed because my St Christophe key ring was missing.
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Response from Palais du Rosaire
We apologize again for the inconvenience, and thank you for your patience. 🙏
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Sandrine L.
Rating: 4 out of 5
following a purchase from 26/07/2024
Fast and accurate shipping
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Patrice V.
Rating: 4 out of 5
following a purchase from 25/07/2024
Nickel.....
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Paule M.
Rating: 4 out of 5
following a purchase from 24/07/2024
Hello The rosaries are put in a bubble envelope it's great only downside is that for those who are fragile they should not be put loose in the envelope that's my only regret Good continuation
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Catherine V.
Rating: 2 out of 5
following a purchase from 22/07/2024
I placed an order for an item in several quantities and these arrived with a mix of colors, which was not specified on the site. I needed a single color to follow a theme (and had no choice). So, following this order, I contacted customer service but no one has replied to my e-mail to date... Disappointed...
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Yves S.
Rating: 4 out of 5
following a purchase from 17/07/2024
Almost perfect, just one item whose wording isn't super legible (dark instead of gold in places), but I'm keeping it. Thanks a lot!
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Mireille R.
Rating: 4 out of 5
following a purchase from 06/07/2024
The order was processed very quickly and arrived in very good condition. Thank you for the kind intention: the medal.
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Sébastien S.
Rating: 4 out of 5
following a purchase from 12/07/2024
Order Conforms to what I ordered.
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Marie Francine M.
Rating: 4 out of 5
following a purchase from 08/07/2024
Very good. Union in prayer
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Louise C.
Rating: 4 out of 5
following a purchase from 05/07/2024
Fast and delighted thank you
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Stephanie Z.
Rating: 4 out of 5
following a purchase from 04/07/2024
The parcel had not been picked up at the relay point, but I contacted the Palais Rosaire where a gentleman was very reactive, whom I thank, and I picked up my parcel the next day.
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Valerie Où Serge G.
Rating: 3 out of 5
following a purchase from 06/06/2024
Order received 3 weeks later, without the small wooden rosary of Olivier de Padre Pio and that of Mary who unties the knots in blue crystal pearls which was to accompany my dad in the other life (big in the heart).
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Gildas C.
Rating: 3 out of 5
following a purchase from 25/06/2024
everything is fine, except for the Holy Family novena, which must have sunk, perhaps because of the heat, as the wax is all soft and seems defective!
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Isabelle L.
Rating: 4 out of 5
following a purchase from 19/06/2024
I am very pleased with the pendant I received as well as my rosary.
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Michel P.
Rating: 4 out of 5
following a purchase from 14/06/2024
Very very good! I highly recommend your store and in particular your team which is involved in your website at 109%!
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Serge K.
Rating: 4 out of 5
following a purchase from 28/05/2024
bonjour, the products I received are just what I expected, it's just a shame that the choice of sweets is too limited, but I understand that's not the most important thing.
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Marie R.
Rating: 4 out of 5
following a purchase from 06/06/2024
It's perfect. Only delivery is a bit expensive for a few cards slipped into an envelope.
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Jean-Eudes G.
Rating: 4 out of 5
following a purchase from 06/06/2024
I thought it was a very expensive purchase and on top of that I had to pay 30 euros in customs to get it back. I agree that I could have refused it at the post office.
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Isabelle F.
Rating: 3 out of 5
following a purchase from 06/06/2024
Super merci
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Stasia T.
Rating: 4 out of 5
following a purchase from 02/06/2024
It is very good
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Audrey E.
Rating: 4 out of 5
following a purchase from 02/06/2024
I'm happy with my purchase, but it would have been a plus if the ten-pack had been delivered in a small pouch.
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Christiane S.
Rating: 4 out of 5
following a purchase from 27/05/2024
I find that a certificate is missing to validate the gold - there's nothing to justify it and that's a shame.
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Claudine Claire B.
Rating: 3 out of 5
following a purchase from 21/05/2024
I received my parcel but it was missing a €5 oil. They could have called me and asked me to make another choice. Taking 5 minutes would have been a better choice.
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Marie-Christine B.
Rating: 4 out of 5
following a purchase from 22/05/2024
Happy with my purchase, not disappointed with the quality and delivery time.
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Odette O.
Rating: 2 out of 5
following a purchase from 22/05/2024
First order in December topissime The second problem on the delivery solved certainly but with my Request The quality of the novenas is not terrible
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Catherine F.
Rating: 4 out of 5
following a purchase from 21/05/2024
Wide range of products. Fast delivery
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