Customer reviews of Palais du Rosaire

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 466 published reviews
5 8 729 92% 4 445 5% 3 115 1% 2 61 1% 1 116 1%

Summary of reviews

Orders from Palais du Rosaire consistently reflect excellent product quality, with many customers noting that items received match the descriptions and photos provided on the site. The delivery service is highlighted for its speed, with numerous mentions of packages arriving quickly and in pristine condition, often within 24 hours. Customers appreciate the thoughtful touches included with their orders, such as surprise gifts or personalized notes, which enhance their overall shopping experience.

Reviews 2, 3 and 5 stars

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Viviane C.
Rating: 5 out of 5
following a purchase from 04/09/2022
Very gentle medal. Allowed me to refocus. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2022
Great site. The items are interesting, and the prices are right.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2022
Quality order, exactly what I was looking for
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Sonia D.
Rating: 5 out of 5
following a purchase from 03/09/2022
Hello, Yes, I received everything on time. And everything was just as I expected.
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Franck Z.
Rating: 5 out of 5
following a purchase from 03/09/2022
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Franck Z.
Rating: 5 out of 5
following a purchase from 03/09/2022
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Madame M.
Rating: 5 out of 5
following a purchase from 03/09/2022
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Madame M.
Rating: 5 out of 5
following a purchase from 03/09/2022
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Malik M.
Rating: 5 out of 5
following a purchase from 03/09/2022
A real miracle, a smooth delivery, what can I say? May every spirit praise the lord
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Philippe N.
Rating: 5 out of 5
following a purchase from 03/09/2022
Very fast and efficient service, and as an added bonus, a cordial and humanist message... Highly recommended.
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Aymeric R.
Rating: 2 out of 5
following a purchase from 02/09/2022
I thought the fluo saint under the globe was bigger and presented it to you as a gift, whereas I paid for it, and I had ordered 4 postcards (they were presented in pairs and I had asked for two packs).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2022
Order received very quickly and very well packaged. My bracelet was beautiful. And a big thank you for the little gift included in my order. Thank you very much.
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Paturel C.
Rating: 3 out of 5
following a purchase from 02/09/2022
Product not as shown on website. Novena candles last only 8 days (white cap) instead of 9 days (yellow cap).
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Response from Palais du Rosaire
Hello, these novena candles are from Ciergerie Lourdaise, white and yellow cap. We have forwarded your request to them.
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Sarah
Rating: 5 out of 5
following a purchase from 02/09/2022
Superb customer service, responsive and ready to find solutions for you. Great quality product. Everything was perfect, I recommend! Thanks a lot!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2022
Product conforms. Received promptly
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Patricia D.
Rating: 5 out of 5
following a purchase from 23/08/2022
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Patricia D.
Rating: 5 out of 5
following a purchase from 23/08/2022
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/08/2022
I'm very satisfied with the products and the speed of delivery.I'm giving this rating because what upsets me is that I received a 10% discount for my birthday on July 5th and I couldn't use it for my order.If I used it I had to give up the free delivery on orders over 49 euros. As my order was over 49 euros, I had to choose between the 2 advantages. I find these conditions unfair.
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Response from Palais du Rosaire
Hello, you should have contacted customer service by phone, email or via the chat box on the site, we would have resolved the situation. After that, if you don't reach the free delivery level of 49, it's normal that it won't be triggered automatically. Please note that for small items (jewelry, books) delivery is free from 29. Have a nice day.
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Joel R.
Rating: 5 out of 5
following a purchase from 19/08/2022
Very satisfied! a dynamic and attentive team the parcel was sent quickly well packaged the candles are beautiful, moreover a present was added in my parcel! A big THANK YOU! MAY GOD BLESS YOU!?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/08/2022
I received the parcel quickly and the gift card was a pleasure, but I was disappointed with my last order. The St Bernadette statuette arrived broken in its metal box and the medal was missing from the St Bernadette box, so I hesitate to recommend...
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Response from Palais du Rosaire
Hello, sorry to read your review. We would have preferred you to contact us by e-mail or telephone, so that we could have changed the damaged items, as specified in the note you must have received in your parcel. (But I'll call you right away to sort this out and to let you know that you're totally satisfied with your order).
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Raymonde A.
Rating: 5 out of 5
following a purchase from 18/08/2022
Everything was perfect. Thank you, I would recommend your products with confidence.
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Françoise L.
Rating: 5 out of 5
following a purchase from 17/08/2022
Many THANKS for the order which I received before August 15th. Everything was perfect.
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Isabelle C.
Rating: 5 out of 5
following a purchase from 17/08/2022
I've been ordering since April 2022 and highly recommend this boutique. A team that listens, cares and always pays special attention to the parcel. Thank you very much. Keep up the good work. And may God bless you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2022
Fast delivery, everything perfect
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Catherine
Rating: 5 out of 5
following a purchase from 16/08/2022
Very good I had a problem of breakage due to transport few days after new article delivered!
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Mihaela T.
Rating: 5 out of 5
following a purchase from 29/07/2022
The order was processed very quickly and the packaging was very careful. Delivery was also very fast. I also received a small gift. Many thanks to the people who processed my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2022
The bracelet corresponds perfectly to the description and I am very satisfied. A gift was included in my parcel - a nice touch that was much appreciated!
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Anquetil M.
Rating: 5 out of 5
following a purchase from 15/08/2022
order received without worries on the other hand it would be thinkable to put the cans of 5 l in service which would make a progress for the ecology for the orders in important quantity thank you in advance cordialement
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2022
I would like to thank the person I spoke to on the phone for her kindness and professionalism.
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Roberto
Rating: 5 out of 5
following a purchase from 15/08/2022
ho ricevuto tutto in perfezione al mio ordine tutto puntuale
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2022
Thank you for your kind words
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2022
Beautiful product, well packaged. And a little gift as well. Thank you for all your kindness.
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Havez C.
Rating: 5 out of 5
following a purchase from 14/08/2022
I'm very happy with what I ordered, everything is just as I wanted!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2022
Very happy with my purchase. Fast shipping.
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Soeur M.
Rating: 5 out of 5
following a purchase from 13/08/2022
Everything is always perfect. Fast delivery and the product is always the same as the one ordered. Thank you for your service
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Marie P.
Rating: 5 out of 5
following a purchase from 13/08/2022
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Marie P.
Rating: 5 out of 5
following a purchase from 13/08/2022
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Nathalie L.
Rating: 5 out of 5
following a purchase from 13/08/2022
Very happy with my purchase, well packaged, compliant products, fast delivery
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Brigitte
Rating: 5 out of 5
following a purchase from 13/08/2022
Always satisfied with a quality product and a small token of our appreciation.
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Mariette S.
Rating: 5 out of 5
following a purchase from 13/08/2022
Thank you, fast and exactly like the photo on the website!
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Monsieur Y.
Rating: 5 out of 5
following a purchase from 13/08/2022
Fast and careful delivery. Perfect
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Mary T.
Rating: 5 out of 5
following a purchase from 13/08/2022
In a panic I ordered procession candles for a wedding.Fabulous service...they arrived in 2 days and not even expensive They were a special addition to their day ??
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Mme B.
Rating: 5 out of 5
following a purchase from 12/08/2022
I am very satisfied with my order, + the speed of the sending, parcel very neat and thank you for the small gifts, it's very nice of you ... I strongly recommend this site the Palace of the Rosary.
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Miss 9.
Rating: 5 out of 5
following a purchase from 12/08/2022
Thank you very much, my mother had her heavy coin purse stolen, so I was able to find it on your site. Small gift?? very simple!
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