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L
Rating: 5 out of 5
Very nice cross for my son who wears it with pleasure every day, thank you.
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Customer reviews of Palais du Rosaire
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 466 published reviews
Summary of reviews
Orders from Palais du Rosaire consistently reflect excellent product quality, with many customers noting that items received match the descriptions and photos provided on the site. The delivery service is highlighted for its speed, with numerous mentions of packages arriving quickly and in pristine condition, often within 24 hours. Customers appreciate the thoughtful touches included with their orders, such as surprise gifts or personalized notes, which enhance their overall shopping experience.
Reviews 2, 3 and 5 stars
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Rating: 2 out of 5
No message for delivery point availability
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Response from Palais du Rosaire
Thank you for your feedback, although we are sorry to hear of your dissatisfaction. 😔
Regarding the absence of a message for the availability of your order at the delivery point, we understand how frustrating this may have been. However, this type of notification is handled directly by the carrier, and unfortunately is beyond our control. 🙁
We make every effort to work with reliable shipping partners and constantly improve the tracking of our shipments. We will pass on your comment to our carrier so that they can avoid this kind of inconvenience in the future.
We regret that this incident has affected your experience with us and that you have given us a mark for a situation beyond our control. We hope that, despite this episode, you will trust us for your future orders. 🙏
Don't hesitate to contact us if you need any help or clarification. We're here to help. 😊
With apologies and dedicated regards,
The Palais du Rosaire team
Regarding the absence of a message for the availability of your order at the delivery point, we understand how frustrating this may have been. However, this type of notification is handled directly by the carrier, and unfortunately is beyond our control. 🙁
We make every effort to work with reliable shipping partners and constantly improve the tracking of our shipments. We will pass on your comment to our carrier so that they can avoid this kind of inconvenience in the future.
We regret that this incident has affected your experience with us and that you have given us a mark for a situation beyond our control. We hope that, despite this episode, you will trust us for your future orders. 🙏
Don't hesitate to contact us if you need any help or clarification. We're here to help. 😊
With apologies and dedicated regards,
The Palais du Rosaire team
T
Rating: 5 out of 5
Perfect What I expected
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R
Rating: 5 out of 5
Never disappointed. Thank you
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M
Rating: 5 out of 5
They're just glass beads, but they're much prettier in "real life" than in the photo.
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D
Rating: 5 out of 5
Fast delivery very good products
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S
Rating: 5 out of 5
A very good store delivery is on time
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B
Rating: 5 out of 5
Fast, quality and beautiful. Thank you very much!
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G
Rating: 5 out of 5
Very satisfied good value for money
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C
Rating: 5 out of 5
very good. thanks for the speed and protection of the items inside the parcels
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M
Rating: 5 out of 5
Very touched by the prayer and the image.
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R
Rating: 5 out of 5
Everything is always perfect Thank you!
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J
Rating: 5 out of 5
Fast and efficient, with great care taken with order packaging.
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S
Rating: 5 out of 5
Satisfied
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D
Rating: 5 out of 5
Very satisfied with our order.
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T
Rating: 5 out of 5
Completely satisfied. Thank you very much.
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J
Rating: 5 out of 5
Nice rosary and wooden bracelet, I really like them.
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E
Rating: 5 out of 5
perfect, careful shipment
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C
Rating: 5 out of 5
Very satisfied with my purchase. Fast shipping. I will order again without any worries.
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L
Rating: 5 out of 5
Good reception of the parcel and product conforms
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M
Rating: 5 out of 5
very good.speed .friendly service.
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M
Rating: 5 out of 5
Very happy with my order. Thank you
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S
Rating: 5 out of 5
Very satisfied and the order was accompanied by a picture. Thank you very much.
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J
Rating: 5 out of 5
Beautiful rosary! Christ is superb!
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R
Rating: 5 out of 5
Kind, caring, in short, whether on the phone or on the internet to order, these people are GREAT!... Thanks again
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C
Rating: 5 out of 5
perfect
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M
Rating: 5 out of 5
Very nice tenainier and very good delivery Colissimo I will place a new order soon
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P
Rating: 5 out of 5
The only comment I'd make is that when I received the order there was an 80-gram pack of mints, not a 130-gram pack.
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M
Rating: 5 out of 5
Beautiful necklace
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M
Rating: 5 out of 5
Very attentive and responsive to my questions. I recommend this store.
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M
Rating: 5 out of 5
Fast service and goods as ordered
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P
Rating: 5 out of 5
excellent product
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S
Rating: 3 out of 5
The items are great but the delivery went very badly, my parcel was open and the deliveryman put it on the window of my neighbor who is a thief... moreover there were footprints on the parcel and it was soaked... unacceptable on the part of GLS, they should change the delivery service.
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Response from Palais du Rosaire
Hello,
Thank you for your feedback and for your appreciation of our products. However, we are very sorry for the problems you had with the delivery. What you describe is totally unacceptable, and we understand your dissatisfaction.
We work with our carriers to provide a quality service, but it seems that this time GLS did not meet our expectations or yours. We will immediately report this incident to their department so that such a situation does not recur.
Your satisfaction is our priority. If any items have been damaged, or if you would like further assistance, please do not hesitate to contact our customer service department: we will do everything we can to help you.
We apologize for this disappointing experience,
The Palais du Rosaire team
Thank you for your feedback and for your appreciation of our products. However, we are very sorry for the problems you had with the delivery. What you describe is totally unacceptable, and we understand your dissatisfaction.
We work with our carriers to provide a quality service, but it seems that this time GLS did not meet our expectations or yours. We will immediately report this incident to their department so that such a situation does not recur.
Your satisfaction is our priority. If any items have been damaged, or if you would like further assistance, please do not hesitate to contact our customer service department: we will do everything we can to help you.
We apologize for this disappointing experience,
The Palais du Rosaire team
G
Rating: 5 out of 5
Received on time. Thank you
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C
Rating: 5 out of 5
Very satisfactory
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C
Rating: 5 out of 5
Successful purchase
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A
Rating: 5 out of 5
Very satisfied with the religious objects I received in record time. Thank you also for the pictures enclosed in the parcel. I really appreciate them.
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P
Rating: 5 out of 5
Excellent.
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G
Rating: 5 out of 5
Very satisfied Thank you
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M
Rating: 5 out of 5
I received my order quickly and without any problems
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