PANAfrica consistently delivers on product quality, with sneakers described as original, beautiful, comfortable, and well finished across multiple models. Customers highlight reliable delivery and fast shipping, easy returns, and careful packaging as part of a smooth shopping experience. The brand’s customer service and community impact also stand out, as shoppers mention supportive communication, compliments from others, and pride in ethical production and African influence. Overall, the store is associated with durable, stylish footwear and a positive, engaging buying journey.
All reviews
C
Celine A.
Rating: 3 out of 5
following a purchase from 13/10/2024
Impossible to collect my parcel from a relay point.
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Response from PANAFRICA
Hello Céline,
We called you about this and everything was sorted out. You just had to go to the right relay point :)
I hope you are satisfied with your Panafrica order.
See you soon!
J
Jeanne B.
Rating: 5 out of 5
following a purchase from 13/10/2024
This is my second pair after wearing out the previous one for years. I get compliments on my shoes every time I wear them!
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Steve A.
Rating: 2 out of 5
following a purchase from 15/10/2024
Uncomfortable shoes
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Helene D.
Rating: 5 out of 5
following a purchase from 13/10/2024
Very nice design. I've had several rave reviews on the street. Comfortable shoe. A little heavy and lacks flexibility compared to my previous pair which were real slippers.
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Response from PANAFRICA
Hello Hélène,
Many thanks for your kind message :) I'm delighted to see that you've been the envy of many! I'll pass on your comments to the product team about your pair.
See you soon,
Bertille
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Tony L.
Rating: 5 out of 5
following a purchase from 13/10/2024
Everything is perfect, from the delivery to the product and the Whatsapp customer service "I love it, I love it".
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Response from PANAFRICA
Hello Tony,
Many thanks for your note and your kind message! We're lucky to have customers like you.
We hope to see you soon,
I
Isabelle B.
Rating: 5 out of 5
following a purchase from 12/10/2024
superb, barely tall, I'm always a size 39 and they cut large
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Response from PANAFRICA
Hello Isabelle,
Thank you for your note and your comment!
The size will depend on the model, but we do tend to wear large shoes :)
See you soon!
S
Sandrine M.
Rating: 5 out of 5
following a purchase from 11/10/2024
As beautiful as in the photos, fast shipping
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Response from PANAFRICA
Hello Sandrine,
Many thanks for your kind comment! I'm glad you enjoyed your experience with Panafrica.
See you soon,
M
Margaux B.
Rating: 5 out of 5
following a purchase from 11/10/2024
perfect
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Response from PANAFRICA
Hello Margaux,
Thank you for your note and your kind comment! I'm glad you enjoyed your experience with Panafrica.
See you soon,
Bertille
E
Elise E.
Rating: 5 out of 5
following a purchase from 10/10/2024
Top , excellent quality
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Response from PANAFRICA
Hello Elise,
Thank you for your note and your kind comment.
Glad to see you're enjoying your Panafrica sneakers!
See you soon!
Bertille
P
Perrine M.
Rating: 5 out of 5
following a purchase from 10/10/2024
Beautiful, comfortable shoes
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Response from PANAFRICA
Hello Perrine,
Many thanks for your note and your kind comment.
I'm delighted to hear that you like your sneakers and, above all, that you find them comfortable. For 9 years, we've been striving to create quality sneakers with unrivalled comfort!
See you soon!
Bertille
S
Sarah L.
Rating: 5 out of 5
following a purchase from 10/10/2024
Maginficent and comfortable sneakers! I love them!
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Response from PANAFRICA
Hello Sarah,
Thank you for your kind message which touches us! What enthusiasm! It's a pleasure to read :)
Glad to see you're a fan of your Panafrica sneakers !!!
See you soon
Bertille
S
Sabine B.
Rating: 5 out of 5
following a purchase from 08/10/2024
Fast
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Response from PANAFRICA
Hello Sabine,
Thank you for your note and your comment! I'm glad you enjoyed your experience with Panafrica :)
See you soon,
Bertille
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Brigitte R.
Rating: 5 out of 5
following a purchase from 07/10/2024
comfortable shoes, good quality, smooth delivery.
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Response from PANAFRICA
Hello Brigitte,
Many thanks for your note and your kind comment. I'm delighted to read that your experience with Panafrica was positive overall :)
See you soon
Bertille
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Nathalie P.
Rating: 5 out of 5
following a purchase from 07/10/2024
Very comfortable, as well as beautiful. I'm delighted.
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Response from PANAFRICA
Hello Nathalie,
Thank you very much for your note and your kind comment, which means a lot to us!
We're delighted to read that you appreciate the comfort and design of your sneakers.
We hope to see you soon,
Bertille
M
Marilyn F.
Rating: 5 out of 5
following a purchase from 07/10/2024
Shoes as presented. Magnificent, very pretty
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Response from PANAFRICA
Hello Marylin,
Many thanks for your note and your positive comment!
Glad to see you're enjoying your sneakers :)
See you soon
Bertille
S
Soizic J.
Rating: 5 out of 5
following a purchase from 20/09/2024
Colorful, sturdy shoes. I recommend
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Laetitia C.
Rating: 5 out of 5
following a purchase from 05/09/2024
Quality product and after-sales service!
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Brigitte A.
Rating: 5 out of 5
following a purchase from 04/10/2024
Responsive customer service if needed. Thank you so much!
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Richard R.
Rating: 4 out of 5
following a purchase from 03/10/2024
Package received without problem, shoes conform to the product presented on the site. Comfort is the only issue, as the insole is quite thin and feels like it lacks cushioning, especially in the heel and forefoot. Solved by purchasing a comfort insole.
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Françoise F.
Rating: 5 out of 5
following a purchase from 03/10/2024
Satisfactory product and delivery
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Celine B.
Rating: 5 out of 5
following a purchase from 30/09/2024
Beautiful product, easy I love the wax, corresponds to my order, beautiful finishes.
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Perrine B.
Rating: 5 out of 5
following a purchase from 29/09/2024
I'm very happy with my sneakers, just 2 remarks: The insole is quite hard on the forefoot, I added a small insole for more comfort. The laces are very long, so I used shorter ones (and in a different color, but that's a matter of taste!).
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Tom D.
Rating: 5 out of 5
following a purchase from 28/09/2024
Frankly, I'm not disappointed with the quality of the products (shoes or sweatshirt). Well, the price leaves something to be desired, but I'm very happy to be able to buy ethically and support a fine initiative.
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F
Florence L.
Rating: 3 out of 5
following a purchase from 25/09/2024
I still haven't received my package...I'm very disappointed...
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Response from PANAFRICA
Hello Florence,
I'm sorry to hear that your experience with Panafrica was not a success. Obviously there was a hitch in the delivery of your parcel. In this case, don't hesitate to contact us. We are reactive and do our utmost to solve our customers' problems quickly.
Thank you for your understanding.
Have a nice day!
M
Melissa M.
Rating: 5 out of 5
following a purchase from 27/09/2024
Very nice color! And good after-sales service 👍
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Valerie A.
Rating: 5 out of 5
following a purchase from 27/09/2024
This is my third pair of Arusha sneakers. I love this model, beautiful and comfortable sneakers!
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Helena B.
Rating: 5 out of 5
following a purchase from 15/09/2024
The shoes are comfortable and beautiful! Thank you very much.
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Elsa D.
Rating: 5 out of 5
following a purchase from 25/09/2024
Top
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Emmanuelle G.
Rating: 5 out of 5
following a purchase from 21/09/2024
Very nice sneakers. Good quality, very comfortable! The size advice was perfect!
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Virginie G.
Rating: 5 out of 5
following a purchase from 21/09/2024
I'm a fan of Panafrica sneakers ❤️
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Valerie D.
Rating: 5 out of 5
following a purchase from 19/09/2024
Item received quickly, very clear website
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Agata D.
Rating: 5 out of 5
following a purchase from 16/09/2024
very fast shipping and shoes as per photos. Great!
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Maeva G.
Rating: 5 out of 5
following a purchase from 14/09/2024
Very nice and comfortable shoes, I recommend
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Hassan M.
Rating: 5 out of 5
following a purchase from 12/09/2024
Comfortable with a funky style! I love ...
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Samira M.
Rating: 1 out of 5
following a purchase from 11/09/2024
I received the wrong size
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Response from PANAFRICA
Hello Samira,
I'm sorry you received the wrong size. Did you contact our customer service about this? I don't think so. We are reactive and could have provided you with a solution quickly. It might have avoided a harsh rating on your part.
Have a nice day!
E
Elis C.
Rating: 5 out of 5
following a purchase from 09/09/2024
Everything went very smoothly. The parcel arrived on time.
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Gisele M.
Rating: 5 out of 5
following a purchase from 06/09/2024
Good quality model, delivered quickly Perfect!
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Blandine C.
Rating: 1 out of 5
following a purchase from 04/09/2024
I didn't receive the bag I ordered, there was a mistake. It was very complicated to exchange it, the after-sales service is non-existent. I had to insist a lot by e-mail to get it without having to pay for it.
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Response from PANAFRICA
Hello Blandine,
I'm sorry for the problem with your order. Indeed, there was an error at our warehouse for which we apologized.
We then tried to find together the best solution to satisfy you. That's why I'm quite surprised by your comment about 'no after-sales service'. The proof is in the emails we sent you at the end of August to find a solution that you yourself accepted.
I want you to know that we do our utmost every day to satisfy you. We regret this situation, but it's important for us to set the record straight.
Have a nice day
C
Cecile W.
Rating: 5 out of 5
following a purchase from 03/09/2024
Very satisfied with the purchase of my high-top sneakers. Beautifully finished and comfortable.
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Ginette H.
Rating: 5 out of 5
following a purchase from 03/09/2024
I love this brand of shoes, every season of the year. Preference for the iconic models. Too bad some models have brown soles.
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