Customer reviews of PANAFRICA

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 1 331 published reviews
5 1 209 91% 4 100 8% 3 14 1% 2 1 0% 1 7 1%

Summary of reviews

PanAfric a consistently delivers on style and craftsmanship, with customers highlighting beautifully made, colorful, and unique sneaker designs that stand out in appearance and finish. The delivery experience is repeatedly praised as fast and reliable, with many orders arriving on time and in good condition, and customer service noted as responsive and helpful. Comfort and fit are strong themes, with many pairs described as comfortable, supportive, and suitable for long wear, while several reviews also praise the high-quality construction and the use of durable materials. Overall, customers appreciate the brand’s commitment to African craftsmanship, vibrant patterns, and the reliable delivery and support that accompany purchases.

All reviews

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Paul D.
Rating: 5 out of 5
following a purchase from 02/10/2023
Comfortable and pretty
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Renaud B.
Rating: 5 out of 5
following a purchase from 19/09/2023
Great product. Great customer service. Everything perfect.
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Stephan F.
Rating: 5 out of 5
following a purchase from 16/09/2023
Impeccable! but for shoe sizes, choose one size up...
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pierre L.
Rating: 5 out of 5
following a purchase from 04/09/2023
Perfect
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Eve-Marie L.
Rating: 5 out of 5
following a purchase from 05/09/2023
Fits perfectly. Beautiful fabric. Would recommend.
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Jean C.
Rating: 5 out of 5
following a purchase from 05/09/2023
Best sneakers ever! Great quality and unique style, I'm on my 4th pair. I'm a fan ;)
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Response from PANAFRICA
Thank you very much Jean for your kind message and your loyalty! We are very happy to count you among our customers and also proud to know that you like our sneakers :)
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ANNICK E.
Rating: 4 out of 5
following a purchase from 30/08/2023
Very comfortable
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Gaëlle K.
Rating: 5 out of 5
following a purchase from 25/08/2023
top-notch service and top-quality products, panafrica has become a benchmark for the gifts I want to give my loved ones. The price is still sometimes too high, but otherwise I highly recommend it!
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Marius M.
Rating: 5 out of 5
following a purchase from 27/08/2023
Shoes arrived quickly after placement of the order in desired quality. Gladly again.
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MARIA M.
Rating: 4 out of 5
following a purchase from 11/05/2023
I am quite satisfied with the products, especially the quality.
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Marie M.
Rating: 5 out of 5
following a purchase from 03/06/2023
Everything runs smoothly on your site, nothing to say, easy to find your product and to proceed with the purchase.
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Response from PANAFRICA
Hello Marie, Many thanks for your order and for your heart-warming feedback. See you soon at Panafrica!
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FREDERIC R.
Rating: 4 out of 5
following a purchase from 09/08/2023
Delivery as ordered. I didn't give it 5 stars because there was a lot of waiting due to stock shortages. On the other hand, I appreciated being informed when the stock was complete. Thank you
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Response from PANAFRICA
Hello Frédéric, Thank you very much for your feedback. See you soon at Panafrica!
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Tshibuaya K.
Rating: 5 out of 5
following a purchase from 31/05/2023
The site is easy to use, my only problem is that returning them is not easy! I had bought a pair of espadrilles in size 38 (my usual size), but as my feet swelled due to illness, I had to buy another pair in size 39 the same month... And when I got them back, I realized I couldn't return them. 90€ in 1 month is hot!
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Laurent H.
Rating: 5 out of 5
following a purchase from 31/07/2023
Everything was very simple in terms of ease of navigation and choice. Nothing to say, clear and precise site.
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Response from PANAFRICA
Hello Laurent, Thank you very much for your order and for your feedback. See you soon with Panafrica on your feet!
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Julie R.
Rating: 5 out of 5
following a purchase from 24/06/2023
Always happy to order from this brand
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Response from PANAFRICA
Hi Julie, Thank you very much for your order and your loyalty. We're lucky to have you :) See you soon at Panafrica!
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Barbara G.
Rating: 5 out of 5
following a purchase from 28/04/2023
Very happy with my purchase, the site navigation and delivery.
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Response from PANAFRICA
Hello Barbara, Thank you very much for your feedback. See you soon at Panafrica!
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Raphaël B.
Rating: 5 out of 5
following a purchase from 12/06/2023
At the top!
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WILLIAM B.
Rating: 5 out of 5
following a purchase from 03/05/2023
Very good online store. Confidence and thoroughness
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Response from PANAFRICA
Hello William, Many thanks for your trust and loyalty :) See you soon at Panafrica!
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Andrea A.
Rating: 4 out of 5
following a purchase from 07/05/2023
Delivery went smoothly and on time. Navigation on the site is quite fluid
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Thomas D.
Rating: 5 out of 5
following a purchase from 05/06/2023
Clear, practical navigation.
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Veronique L.
Rating: 5 out of 5
following a purchase from 25/06/2023
Very clear and well done site
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Anne B.
Rating: 4 out of 5
following a purchase from 28/07/2023
Fast shipping, perfect size selection. One downside for the packaging, cardboard much larger than the box, not filled for wedging, arrived torn, inner box open and shoes unpacked ...
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Response from PANAFRICA
Hello Anne, Thank you very much for your order and for your feedback. We apologize for the bad experience you had with the packaging of your parcel, we will pass on the information so that it does not happen again. See you soon at Panafrica aux pieds!
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Celine C.
Rating: 5 out of 5
following a purchase from 13/05/2023
Very good, impeccable service, careful and attentive, beautiful comfortable shoes. I recommend!
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cyril D.
Rating: 5 out of 5
following a purchase from 14/06/2023
excellent, choice, ethical, and super model
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Nicolas C.
Rating: 5 out of 5
following a purchase from 24/06/2023
Simple and effective. The product is well made. Too bad I couldn't easily find the laces when I bought it. I could really use some. On a previous pair, mine broke. I can't find the right color in stores...so I don't wear them anymore - too bad-.
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Maïky B.
Rating: 5 out of 5
following a purchase from 11/05/2023
I'm really sorry but apart from continuing like this and good continuation... Thanks again.
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cedric Y.
Rating: 5 out of 5
following a purchase from 01/06/2023
Several orders placed on this site: impeccable products, fast delivery
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Adrien C.
Rating: 5 out of 5
following a purchase from 25/06/2023
Everything is perfect! :)
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Valerie C.
Rating: 4 out of 5
following a purchase from 04/05/2023
Very nice sneakers, size a bit large
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Eléonore L.
Rating: 5 out of 5
following a purchase from 15/05/2023
fairly ergonomic and easy-to-use site
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Oulimata P.
Rating: 5 out of 5
following a purchase from 02/05/2023
Perfect!
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Olivier T.
Rating: 4 out of 5
following a purchase from 17/05/2023
Quality product shipped quickly
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Stéphanie D.
Rating: 5 out of 5
following a purchase from 04/05/2023
Computer pouch Very pretty, just a little small I have a small computer and it fits but very difficult to get out of the pouch.
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Stéphanie D.
Rating: 5 out of 5
following a purchase from 25/05/2023
Fast delivery Top customer service
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Camille D.
Rating: 5 out of 5
following a purchase from 01/06/2023
Nothing to say, everything went smoothly. This isn't my first pair of Panafrica and I'm never disappointed. I love following you on Instagram! I'm taking Panafrica to Zambia where I live at the moment :)
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Laurence B.
Rating: 5 out of 5
following a purchase from 25/06/2023
I would like to thank the after-sales service for their involvement and friendliness.
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Nicolas K.
Rating: 5 out of 5
following a purchase from 10/05/2023
Excellent product! Magnificent shoes!
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Toon J.
Rating: 3 out of 5
following a purchase from 16/07/2023
I tried to order from an iPad and it was impossible to proceed with the purchase. Finally, I was able to order from my son's PC, where the site worked very well.
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INGRID C.
Rating: 4 out of 5
following a purchase from 01/07/2023
CORRECTION TO FIRST OPINION The site was a little slow, but customer service was very good. Customer support is very professional and friendly, and they do their utmost to help you and find solutions.
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Response from PANAFRICA
Hello Ingrid, Thank you for your feedback. We will always be available to assist you if necessary. Grace
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INGRID C.
Rating: 3 out of 5
following a purchase from 01/07/2023
the site is clear but depending on the time of day it can be very slow and at times there are bugs
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Response from PANAFRICA
Hello Ingrid, The site did not have a bug at the time of your purchase as several orders were placed at that time. Thank you for your understanding.
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