Customer reviews of Papeterie Makkura

the site and the products are perfect, as well as the advice received by email; however, I regret that my emails and SMS are not answered when I ask questions

The items are compliant and carefully packaged. However, I had to follow up with the store because 8 days after placing my order, I had no news. I received it 5 days later, with a message explaining that one item had to be awaited. I would have liked to know that sooner.

Very well, however, for an order over 100€, I would have liked a small gift

Disappointment with the Jacques Herbin glass pen, mentioned on the product sheet made in Murano but upon receipt it is made in China (sticker attached)

Everything went very well. Thank you very much.

I stumbled upon papeterie-Makkura.fr by chance (but not "on the Pont des Arts") at the end of January 2026, in search of fountain pens and inks from the Pilot brand; I needed some advice and a precise and friendly response reached me by email in less than 24 hours; I placed an order on February 16, the responsiveness was immediate, the tracking rigorous and the package was already there on the 19th, in quality packaging where the fragile items were well protected and strictly conforming to my choices. This sales site is therefore not only reliable, I assert it is highly recommendable. I only gave 4 **** because it means very good and not 5***** meaning perfect, which does not exist in this world (except for my faithful dog of course...) The catalog is clear, neat and precise, we are strictly speaking in a stationery store, a "shop" where one enjoys lingering in search of quality products in the field of writing, paper of course but also fountain pens and ink to feed them. Each item is accompanied by an impeccable description enhanced by a personalized judgment and references to complementary items. The prices are quite reasonable (with a kind gesture of free delivery from 69.00€, an amount easily reached for any lover of beautiful writing). Four reflections: 1- Good inks have a fairly high cost, they should neither be wasted nor thrown away (unlike anchors...) 2- The excellent Pilot Hiroshizuku ink costs at Makkura between 0.60€ and 1.20€/ml (depending on the packaging), it is intended for our precious fountain pen, you won't find a better offer elsewhere, at least I believe. 3- The ink from the cartridges of our vulgar printer can cost up to 7 to 8.00€/ml, making fountain pen ink seem almost cheap... 4- How to compare the pleasure of having in hand a beautiful page written with a pen and the soulless sensation that a bland page produces when it comes out with a loud noise on 80g special printer paper... One quickly understands that the inspiration of this stationery is closely linked to the Land of the Rising Sun, with all the quality and refinement that this implies. (It is striking to note how made in Japan reassures us and how made in China or Taiwan worries us) The very name of Makkura seems to be a tribute to Karolina's beloved cat, the founder of the place; not knowing the Japanese language I searched if this name had a meaning and the answer is yes: "totally dark, obscure" but with perhaps a nuance of serenity, of mystery? The cat is therefore perhaps black, peaceful and impenetrable. (Karolina will correct this hypothesis if necessary...) Thus, one should not be surprised to find at Makkura excellent fountain pens like Pilot, Sailor or Kaweko (ranging from 15€ to over 1000€), but also magnificent inks, my preference undoubtedly going to the Pilot Hiroshizuku brand for four reasons: 1- The excellent quality of the ink of course, universally recognized. 2- The exceptional diversity of shades (26 or 27 I believe), unmatched. (except for Diamine) 3- The beauty of the bottles in 15 or 50ml, delicate without being ostentatious. (the same refinement for the unusually silver-laminated cartridge cases); some bottles that I own seem a bit "look at me" like the commemorative inks from Montblanc or the 1798 inks from Jacques Herbin, a matter of taste... 4- The poetry of the names given to each color, absolutely unique in the world (my first three purchases were thus ku-jaku: a shade evoking the turquoise of peacock feathers, then asa-gao: evoking the blue of the flower that opens in the morning to last only one day ("morning glory", more scientifically ipomoea, bindweed) and yu-yake: orange evoking the sunset, purchases made before knowing Makkura) And one will find a wide choice of very good papers ("let the little papers speak") for notes or correspondence, for example Midori papers with various very delicate floral patterns for those who like a dressed page to offer the recipient a little gift before reading ("may it one evening, blotting paper, console you"); and finally many accessories related to writing are also available. I therefore received among others kon-peki ink (azure blue like a cloudless sky), momidji (red reminiscent of the maple leaf in autumn), yama-budo (deep purple like wild grape) etc. How can one not become a fan of these inks and not want to possess them all; they have an incomparable luminous depth, magnificent tones, an ideal density to adhere well to the nib, they surpass all others in quality/diversity and I believe I know what I am talking about having a fairly broad experience (J. Herbin, Diamine, Montblanc, Pelikan Edelstein, Sheaffer, Lamy, Rohrer & Klingner etc) My collection is far from complete, I will therefore return to visit Makkura for other inks, Tomoe River paper (currently unavailable), or a coveted Pilot Capless (decimo or carbonesque perhaps), a unique pen, without a screw or clip cap, magnificent and disconcerting with its chic ballpoint pen look and its very fine gold nib that springs out with a click and then disappears safely with a clap. If we played the old grump: What has become of the correspondences of our ancestors from the end of the 19th century with their words so beautifully traced by skilled nibs on papers of a fineness that has disappeared? (or almost, Tomoe River, for how long...) What has become of our children whose fingers no longer know how to hold the pen but agilely flutter over keys and joysticks? And if we finished: I am neither paid by Makkura, nor by Pilot, nor by Karolina who runs Makkura... This Olympic period has given me the desire to attempt a record, that of the longest comment and perhaps I will climb onto the podium, having had for only stick a pen, for only ski a nib that glides and for only springboard the softness of a vellum...

I have had several problems with Pilot fountain pens and I have always been able to find solutions (returns and warranty) Overall, it is an address to recommend

Fast shipping and very well packaged products; fortunately because the postman had damage with another package (like softener!!!!) so gel everywhere. I was able to clean everything even the boxes (they are very pretty) of the ink bottles and everything was ok.

Fast delivery and very high-quality and original stationery item, it makes me want to reorder

Very serious site. Fast delivery

Very good

I urgently needed 125 C5 envelopes to send invitations. The announced deadline was 2 working days. Not seeing anything coming, I found another supplier, cheaper (!!!) who provided me with the envelopes in 45 minutes. I am now stuck with 125 expensive and useless envelopes. Never again Makkura!!!

Package received on time and in good condition. But the packaging, to replace the nib of a capless (85€ after all), is really not up to the value of the item.

Excelente

good performance

-

An online stationery store specializing in quality Asian products that are not found everywhere else, I subscribe!

Fast delivery, but at the last moment to a different pickup point than the one that was planned. Fortunately, it was also close to my home.

Delivery in 9 days instead of 2

The presentation of the agenda pages is not what I expected. Your advertisement lacks clarity. At the price - which I do not contest, but which remains high for this agenda, one could expect better care in the presentation of the product at the time of ordering.

Fast delivery and product delivered perfectly Thank you

Easy access to the site Impressive choice Preparation and delivery to the colissimo relay point a bit long compared to other sellers who use the same system

Fast shipping and tracking of receipt

Hello, This is not the tip I was expecting. GB

Order received very quickly, no problem, thank you.

compliant product, fast shipping, a small pouch would have been welcome

Good service. The cost of a fairly light shipment is too expensive.

Despite a shipping delay that did not match the information provided on the site, and a slight defect on one of the two ordered products, my shopping experience remains rather positive.

I did not receive the correct cartridge color. I sent an email to indicate the error and the steps to follow to obtain the correct colors, but I have not received any response.

The two cartridges offered with the pen were missing.

I am very satisfied with the products and the speed, but there is really too much plastic in the package, you add more even though the products are already packaged. A smaller box where they would be secured seems more logical with what we know now about plastic and waste.

Very good. very fast

Too much delay between the order and the shipment. It was a birthday gift that arrives 1 month after the date and moreover, the person it was intended for is no longer at home, so I have to send the package from where shipping costs are added for me. Not happy, I will not renew the experience

Products in perfect condition and fast delivery!

Superb products. Fast delivery

Fast dispatch and hand delivery. Only drawback: no opening on Saturday and opening hours during the week not that easy when working.

Impeccable

Very happy with the ordered items. A small downside for the packaging that could let an item slip out (a bit of extra tape could avoid this risk).

Love the items. Thanks

Very poor quality. Seems the ink was stocked for years. Piètre qualité, l’encre est presque sèche, rien à voir avec l’original.