Papeterie Makkura consistently delivers fast, reliable shipping with careful, well-packaged orders, ensuring items arrive promptly and in excellent condition. Customers highlight a broad selection of stationery, including hard-to-find products, and note that descriptions match what they receive, with many items tested to be of exceptional quality. The service stands out for responsive, attentive support and smooth order handling, from quick processing to courteous refunds when needed. Overall, shoppers experience dependable delivery, thorough packaging, and a trustworthy, capable stationery shop.
Very satisfied with my 1st order. Very good quality products. Fast and careful delivery. However, I couldn't subscribe to the newsletter and benefit from the 10% discount. Disappointed in that respect...
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Gerald C.
Rating: 4 out of 5
following a purchase from 12/02/2025
Package well received with the material ordered. No surprises about the contents. I appreciated the availability of the products.
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Pierre H.
Rating: 4 out of 5
following a purchase from 03/02/2025
I would have liked to receive an ink cartridge to try out my fountain pen.
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Morgan P.
Rating: 2 out of 5
following a purchase from 31/01/2025
The product is as expected as it is a Midori notebook so no issues there, after all it is the same product regardless of who sells it. My review is of Papeterie Makkura and the reason for 2 stars is I was very disappointed that it took almost a week for delivery which is very poor for an item as small and light as an A6 pocket notebook at a delivery charge of €5,90! And that was not even to my house but to my local post office as delivery to my house would have cost a couple of euros more! Honestly for that price I had expected 1 day delivery not 6 days. Next time I will just order from Amazon or Cultura as the price is the same but delivery is much faster and more convenient with it being delivered to my home and not a post office. A shame as I had hoped to be able to support a smaller business but they need to improve their delivery options. There are far cheaper options as I have bought items from many small businesses that do not charge so much and can still do less than 2 day deliveries to my actual home so I have no idea what is going on with their delivery arrangements.
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Daniel G.
Rating: 2 out of 5
following a purchase from 14/01/2025
Great product. But delivery times from Paris to Paris are a bit long.
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Valerie M.
Rating: 2 out of 5
following a purchase from 16/01/2025
a reading error led me to believe that the cartridge prices were for 4 packs and not just one.
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Fabrice Q.
Rating: 2 out of 5
following a purchase from 11/01/2025
No French instructions on how to use the pen. A bit expensive for a pen made in China.
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Response from Papeterie Makkura
Hello Fabrice, thank you for your review. I'm sorry, the brand only offers instructions in Japanese and English. We will pass on this translation problem to the brand.
By the way, your pen is a Sailor, it was absolutely not made in China, Sailor only produces in Japan.
Best regards,
Karolina
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Delhia M.
Rating: 2 out of 5
following a purchase from 01/01/2025
My item arrived damaged
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Response from Papeterie Makkura
Hello Delhia, we're sorry to hear that you've received a damaged item. We go to great lengths to ensure the quality of our products and take customer feedback very seriously. We look forward to providing you with a satisfactory shopping experience in the future. Thank you for your confidence and your opinion.
Best regards,
Karolina
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Michel R.
Rating: 4 out of 5
following a purchase from 06/12/2024
Packaging to be improved
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Georges H.
Rating: 4 out of 5
following a purchase from 02/12/2024
Perfect, except for delivery to a relay point other than the one indicated.
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Patricia D.
Rating: 2 out of 5
following a purchase from 06/11/2024
Hello The quality of the products is not in question but I did not receive what I ordered.
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Response from Papeterie Makkura
Hello Patricia, thank you for your review. We're sorry you didn't receive the order you were expecting. We are constantly working to improve our service to provide you with the best possible experience. Please do not hesitate to contact us by email or WhatsApp to resolve this issue. We hope to see you soon on our website. Have a nice day.
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Jorge M.
Rating: 4 out of 5
following a purchase from 26/10/2024
Goods ordered well received and compliant.
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Brigitte P.
Rating: 4 out of 5
following a purchase from 06/08/2024
Went well except that I had to ask myself and was not informed of the slightly delayed delivery
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Laurie C.
Rating: 4 out of 5
following a purchase from 20/07/2024
Fast shipping and a little attention on top of my purchases, but no reply to the email or whatsapp message to my questions.
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Marie D.
Rating: 2 out of 5
following a purchase from 16/07/2024
One of the products delivered does not correspond to my order ...
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Response from Papeterie Makkura
Hello,
Could you please let us know which item was not delivered so that we can either return it to you or refund your money.
Best regards,
Karolina
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Aurore P.
Rating: 4 out of 5
following a purchase from 04/05/2024
Perfect 👍
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Leslie N.
Rating: 2 out of 5
following a purchase from 30/04/2024
thin watercolor paper
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Gauthier G.
Rating: 4 out of 5
following a purchase from 11/04/2024
little time to test
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Constanze G.
Rating: 2 out of 5
following a purchase from 20/03/2024
Almost all the ends of the blocks are pressed in, a sheet of paper is not enough packaging.
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Séverine V.
Rating: 4 out of 5
following a purchase from 11/03/2024
satisfied with my order (just one edge of one of the notebooks was already corroded)
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Elodie P.
Rating: 4 out of 5
following a purchase from 29/02/2024
Fast order preparation and dispatch. Order arrived undamaged and compliant.
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Catherine B.
Rating: 4 out of 5
following a purchase from 24/01/2024
The order went very well, the delivery went very badly. I was changed twice from one relay to another and the last one I didn't choose was far from my home.
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Cédric M.
Rating: 4 out of 5
following a purchase from 27/01/2024
Very good quality products. The order arrived quickly. However, I would have liked the products to be a little better packed in the parcel.
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Bridget H.
Rating: 2 out of 5
following a purchase from 16/01/2024
I paid for shipping with FedEx Express as that was the only option for international shipping and it should have arrived in 1-3 days but they send it with another courier that took 2 weeks to arrive.
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Raymond H.
Rating: 4 out of 5
following a purchase from 14/12/2023
Hello, very pleased with my order! But wouldn't it be better to send them by post (the envelopes don't weigh much, for worldwide relays).
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Marie Françoise C.
Rating: 4 out of 5
following a purchase from 05/12/2023
Ras... Good packaging and the inks seem to match my expectations!!!
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Hervé B.
Rating: 4 out of 5
following a purchase from 25/11/2023
satisfied with the order and the products, but not with the delivery Colissimo sucks, unable to deliver on the spot, had to pick up the parcel at a relay point and get the info in the spam, maybe change the delivery method?
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Marie-Noelle C.
Rating: 4 out of 5
following a purchase from 26/11/2023
Hello On the whole I'm fine, but the pencil with the golden tip and the lead was broken. Cordially Mrs Chapus
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Chantal S.
Rating: 4 out of 5
following a purchase from 10/09/2023
Satisfied with the products and also with the parcel which is not filled with plastic, well done! Shipment a little long perhaps...
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Paul C.
Rating: 4 out of 5
following a purchase from 13/11/2023
Speed, efficiency, the product corresponds to my expectations. It's perfect.
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Fabrice P.
Rating: 4 out of 5
following a purchase from 10/11/2023
Very satisfied with the quality of the products, a little disappointed with the size of some. Fast delivery
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Richard D.
Rating: 4 out of 5
following a purchase from 11/07/2023
Many thanks.
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Angélique V.
Rating: 2 out of 5
following a purchase from 13/07/2023
Out arrived fast. But I had ordered black (3) and blue (3) pen refills and received everything in black.
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Andree F.
Rating: 4 out of 5
following a purchase from 10/07/2023
Top site!
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François S.
Rating: 4 out of 5
following a purchase from 22/04/2023
Good A little disappointed by the size of the rubber.
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Maelenn S.
Rating: 4 out of 5
following a purchase from 27/02/2023
apart from the availability of the products, which is not very clear, i am very happy with my two orders, the delivery time and the quality of the products. i recommend them and will be ordering from the site again very soon. i wish the Makkura team all the best for the future.
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Nicolas F.
Rating: 4 out of 5
following a purchase from 14/02/2023
Very good
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Aline N.
Rating: 4 out of 5
following a purchase from 04/01/2023
Superb products, impossible to find elsewhere, hence the prices... I'm delighted. The packaging is extremely well done, Japanese style. It's a pity I had to pay customs fees for an international rate, even though Martinique is French...
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Hadrien G.
Rating: 4 out of 5
following a purchase from 04/12/2022
Good products, but a delivery option without signature would be appreciated.
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Stella N.
Rating: 4 out of 5
following a purchase from 09/12/2022
Purchase of a traveler's notebook as a gift for a connoisseur. Wide choice of items. Extremely fast delivery and careful packaging. On the other hand, it took more than 30 minutes to place the order, let's assume that's due to Internet traffic jams...
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