Customer reviews of Parafarmacia Campoamor

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 2 462 published reviews
5 2 169 88% 4 216 9% 3 22 1% 2 10 0% 1 45 2%

Summary of reviews

Parafarmacia Campoamor delivers fast, reliable service with efficient shipping and timely delivery, and customers repeatedly highlight quick arrival and well-packaged orders. They emphasize attentive, helpful customer service and thoughtful extras, such as cream samples and small gifts included in packages, which add appreciated value. The shopping experience is described as easy to place orders, with accurate and correct fulfillment, competitive pricing, and reliable order tracking. Overall, customers repeatedly note fast delivery, careful packaging, and positive service as key strengths.

Reviews 2 and 4 stars

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M
Montse M.
Rating: 4 out of 5
I like the products. In almost all the ones I am interested in, the quality-price ratio is good. I am also happy with the option of free shipping costs starting from 25 euros to a pickup point. It seems very reasonable to me.
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Response from Parafarmacia Campoamor
We sincerely appreciate your feedback and the time you have taken to share your experience. We are glad to know that you liked the products and that you positively value the quality-price ratio, as well as our free shipping policy to a pickup point. We take note of your opinion with great interest and will continue working to always provide you with a service that meets your expectations.
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Josê A.
Rating: 4 out of 5
All good
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Response from Parafarmacia Campoamor
Thank you very much for your feedback and for taking the time to share your experience. We are glad to know that everything has been fine. If there is any aspect we can improve to achieve excellence, we would be happy to hear your suggestions. We are at your disposal.
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Jos‚ M.
Rating: 4 out of 5
There was a problem with the chosen payment method and after a phone call, the lady who assisted me solved it quickly and processed the order, which arrived the next day.
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Response from Parafarmacia Campoamor
We sincerely thank you for your understanding and kind words. We are glad to know that we were able to resolve the issue quickly and that you received your order the next day. We are here to help you with anything you need!
J
Josep S.
Rating: 4 out of 5
Very fast delivery, perfect ????
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Response from Parafarmacia Campoamor
Thank you very much for your 5-star rating. We are deeply glad to know that you had a satisfactory experience with us. We are at your disposal for anything you need in the future.
R
Rosa S.
Rating: 2 out of 5
I still haven't received the product
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Response from Parafarmacia Campoamor
We are very sorry that you have not yet received your order. We understand your concern and apologize for the inconvenience caused. To assist you immediately, we would appreciate it if you could provide us with the order number or the email address you used to place it. This way we can check the status of the shipment and contact you to resolve the situation as soon as possible. We are here to help you and we are committed to providing you with a quick solution. Thank you very much for your patience.
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Encarna C.
Rating: 4 out of 5
The speed and detail of the perfume sample.
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Response from Parafarmacia Campoamor
Thank you very much for your kind comment. We are glad to know that you were satisfied with the speed of shipping and that you valued the small detail of the perfume sample. We take care of each order with great care, and comments like yours motivate us to continue offering quality service. Thank you for trusting us. We are at your complete disposal.
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Lourdes S.
Rating: 4 out of 5
I am happy because they were fast and efficient. A price adjustment downwards would be much better
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Response from Parafarmacia Campoamor
Thank you very much for your feedback and your comment! ?? We are glad to know that you were satisfied with the speed and efficiency of our service. We take note of your suggestion about prices; we always seek to offer the best quality-price ratio possible.
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Rosario S.
Rating: 4 out of 5
So far, the two orders I have made have been convenient, and they have matched what you indicated on the website. I take this opportunity to ask if there is a possibility that you could provide me with any product that you do not have on the website. I am looking for TARMED shampoo and I cannot find it, in case you could somehow provide it to me. Thank you very much.
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Response from Parafarmacia Campoamor
Thank you very much for your feedback and for sharing your experience! ?? We are glad to know that your orders have been convenient and true to what we indicate on the website. Regarding your inquiry about TARMED shampoo, we invite you to contact us by email or WhatsApp with the product details (brand, presentation, etc.), and we will be happy to check if we can get it for you, even if it is not on the website. Thank you for trusting us and we are at your disposal!
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Ainhoa M.
Rating: 4 out of 5
To improve, the shipments. They used to be faster and there was a free option.
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Response from Parafarmacia Campoamor
Thank you for your rating and for sharing your opinion. ?? We regret that you have noticed changes in the shipments. We are working to continue improving our deadlines and conditions, and we greatly appreciate your feedback. Thank you for your trust and for helping us continue to grow!
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Natividad L.
Rating: 4 out of 5
Prices are more economical than on other platforms and pharmacies. Fast shipping and good packaging.
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Response from Parafarmacia Campoamor
Thank you very much for your rating! ?? We are glad to know that you found competitive prices, fast shipping, and good packaging. Your satisfaction is our priority!
A
Ana H.
Rating: 2 out of 5
I placed an order and payment on March 7, 2025, expecting to receive it on the scheduled date between March 11 and 12. Today is March 19 and still nothing.
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Response from Parafarmacia Campoamor
We apologize for your concern. We have checked your order and it has been available for pickup at the Point Pack you selected since March 12. Four warning emails about the arrival of the order have been sent. Please check your inbox and spam to find the notification. If you need more information, we are available to help. Thank you.
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Antonia M.
Rating: 4 out of 5
Perfect
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Response from Parafarmacia Campoamor
Thank you very much for your feedback! ?? We are glad to know that you had a good experience.
J
Jose A.
Rating: 4 out of 5
The order was easy to place, the products at a reasonable price and they arrived quickly. The only thing is that they could notify when the order arrives at the pickup point because as the days went by and I had no news, I had to go there and they had it for quite a while.
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Response from Parafarmacia Campoamor
Thank you for your feedback and for sharing your experience! We are glad to know that the purchasing process and prices have been to your liking. We regret that you did not receive the notice about the arrival of your order at the pickup point. We take note of your suggestion to improve our service. We hope to assist you again soon! ??
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Maria J.
Rating: 4 out of 5
Very quick in delivery. Good prices.
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Response from Parafarmacia Campoamor
Thank you very much for your rating! We are glad to know that your order arrived quickly. We work every day to offer the best service ??
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Javier D.
Rating: 4 out of 5
Very fast service but I did not receive the email that I could go pick it up at Nacex.
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Response from Parafarmacia Campoamor
Thank you for your rating! ?? We regret that you did not receive the pickup notification email. Normally, Nacex sends the notification when the package is available, but if it happens again, please do not hesitate to contact us and we will be happy to help you. Best regards!
J
Josep M.
Rating: 4 out of 5
I have been buying for years and the material always arrives well and quickly Personal rating: 9
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Response from Parafarmacia Campoamor
Thank you very much for your trust and your rating! ?? We are glad to know that you continue to count on us and that your experience has always been positive. We will continue to strive to offer you the best service.
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