Customer reviews of Parafarmacia Campoamor

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 2 462 published reviews
5 2 169 88% 4 216 9% 3 22 1% 2 10 0% 1 45 2%

Summary of reviews

Parafarmacia Campoamor delivers fast, reliable service with efficient shipping and timely delivery, and customers repeatedly highlight quick arrival and well-packaged orders. They emphasize attentive, helpful customer service and thoughtful extras, such as cream samples and small gifts included in packages, which add appreciated value. The shopping experience is described as easy to place orders, with accurate and correct fulfillment, competitive pricing, and reliable order tracking. Overall, customers repeatedly note fast delivery, careful packaging, and positive service as key strengths.

Reviews 3 and 4 stars

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M
Maria D.
Rating: 4 out of 5
Good but high price on my purchase
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Response from Parafarmacia Campoamor
Thank you for your feedback and for sharing your opinion. We are glad to know that your experience was good. We take note of your comment about the price, as it helps us to continue improving and to offer you the best quality-price ratio possible.
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Carmen D.
Rating: 4 out of 5
Everything perfect
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Response from Parafarmacia Campoamor
Thank you very much for your comment. We are glad to know that everything has been to your liking.
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Esmeralda B.
Rating: 4 out of 5
Good
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Response from Parafarmacia Campoamor
Thank you very much for your 4-star rating. We are glad to know that everything went well.
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Jos‚ L.
Rating: 4 out of 5
Satisfied with the delivery time of the order. As the only drawback, one of the bottles in the order was slightly open and the gel spilled, staining part of the packaging.
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Response from Parafarmacia Campoamor
We are glad to know that you are satisfied with the delivery time. We regret what happened with the bottle; we take note to review the packaging and prevent it from happening again. If you wish, you can contact us and we will be happy to help you.
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Antonia R.
Rating: 4 out of 5
Everything is correct. Fast delivery, well-packaged product.
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Response from Parafarmacia Campoamor
Thank you very much for your trust, we are glad to know that you received your order quickly and in perfect condition.
L
Lourdes R.
Rating: 4 out of 5
Well packaged and fast shipping. A nice touch with the gift cologne, it smells very good
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Response from Parafarmacia Campoamor
Thank you very much for your review. We are glad to know that the order arrived well packaged and quickly, and that you liked the gift. We remain at your disposal for anything you need.
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Ignacio M.
Rating: 4 out of 5
The speed of shipping.
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Response from Parafarmacia Campoamor
Thank you very much for your rating! We are glad to know that the speed of shipping was to your liking. Always at your disposal for whatever you need.
C
Conchi H.
Rating: 4 out of 5
It is very good but there are few pickup points in Arganda.
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Response from Parafarmacia Campoamor
Thank you very much for your comment. We understand that there are few pickup points in Arganda and it can be inconvenient. We take note of your observation and will pass it on to the transport agency to try to improve this aspect. For future orders, if you prefer, you can select home delivery. We are here for whatever you need.
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Douwe K.
Rating: 4 out of 5
fast
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Response from Parafarmacia Campoamor
Thank you very much for your comment. We are glad to know that you received your order fast. You can count on us for anything you need in future purchases.
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Blanca M.
Rating: 4 out of 5
I have always had a good experience with them. But on the last occasion, there was an error that took time to fix.
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Response from Parafarmacia Campoamor
Thank you very much for continuing to trust us and for sharing your experience. We sincerely apologize for the error in your last order and any inconvenience it may have caused until it was resolved. We take this type of incident very seriously to improve our processes and prevent it from happening again. If at any time you have any problem again, please do not hesitate to contact us directly; we will be happy to help you.
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Jes£S Z.
Rating: 3 out of 5
the order has not arrived yet
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Response from Parafarmacia Campoamor
We apologize for the inconvenience caused. We have checked with the transport agency that your package suffered damage during delivery and for that reason, the delivery was not possible. As soon as we were aware of the incident, we managed a new shipment of your order, which you must have already received. We are at your disposal for any additional questions.
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Jose F.
Rating: 4 out of 5
PERFECT
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Response from Parafarmacia Campoamor
Thank you very much for your comment. We are glad to know that everything has been perfect. Here we are for whatever you need in future purchases.
M
Maria J.
Rating: 4 out of 5
The detail included in the orders
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Response from Parafarmacia Campoamor
Thank you very much for your comment. We are glad that you appreciate the detail we include in the orders. We prepare it with a lot of care. Here we are for whatever you need.
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Pilar E.
Rating: 4 out of 5
Everything is correct. A bit of variety in the sample cologne you give away would be appreciated.
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Response from Parafarmacia Campoamor
Thank you very much for your feedback. We are glad to know that everything has arrived correctly. We take note of your suggestion about the variety in the sample cologne and we will keep it in mind for future orders. Here we are for whatever you need.
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Francisco J.
Rating: 4 out of 5
I couldn't add other products that I wanted to order.
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Response from Parafarmacia Campoamor
Thank you very much for your comment. We apologize for the inconvenience of not being able to add other products to your order. It may be due to a temporary issue with the website or the cart. If it happens again, please contact our customer service and we will be happy to help you complete your purchase or add the products you want. Here we are for whatever you need.
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Pilar E.
Rating: 4 out of 5
Could you change the gift cologne? Thank you.
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Response from Parafarmacia Campoamor
Thank you very much for your comment and suggestion. We are sorry that the gift cologne was not to your liking. We take note of your request to offer more variety of gifts in future orders. Here we are for whatever you need.
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Andres S.
Rating: 4 out of 5
Very good.
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Response from Parafarmacia Campoamor
Thank you very much for your feedback! We are glad to know that your experience was very good. We are always at your disposal.
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