Customer reviews of Parafarmacia Campoamor

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 2 462 published reviews

Summary of reviews

Parafarmacia Campoamor delivers fast, reliable service with efficient shipping and timely delivery, and customers repeatedly highlight quick arrival and well-packaged orders. They emphasize attentive, helpful customer service and thoughtful extras, such as cream samples and small gifts included in packages, which add appreciated value. The shopping experience is described as easy to place orders, with accurate and correct fulfillment, competitive pricing, and reliable order tracking. Overall, customers repeatedly note fast delivery, careful packaging, and positive service as key strengths.

Reviews 3 and 4 stars

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Mar¡A J.
Rating: 4 out of 5
Fast shipment and reception without problems
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Response from Parafarmacia Campoamor
Thank you very much for your comment! We love to know that the shipment was fast and without inconveniences. We are always here to serve you!
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Ana F.
Rating: 4 out of 5
The offers could be improved or the minimum spending lowered to make shipping free. Have more rewards or discounts. Other than that, everything is fine, they give confidence which is very important.
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Response from Parafarmacia Campoamor
We sincerely thank you for taking the time to share your opinion in such detail. We greatly value your suggestions regarding the offers, the minimum spending for free shipping, and the possibility of offering more rewards or discounts. These are aspects that we will certainly take into account to continue improving and adapting to your needs. We are very pleased to know that we convey trust, something we consider fundamental in our relationship with customers. We are at your disposal for anything you may need. Thank you for your trust and for helping us grow!
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Montse M.
Rating: 4 out of 5
I like the products. In almost all the ones I am interested in, the quality-price ratio is good. I am also happy with the option of free shipping costs starting from 25 euros to a pickup point. It seems very reasonable to me.
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Response from Parafarmacia Campoamor
We sincerely appreciate your feedback and the time you have taken to share your experience. We are glad to know that you liked the products and that you positively value the quality-price ratio, as well as our free shipping policy to a pickup point. We take note of your opinion with great interest and will continue working to always provide you with a service that meets your expectations.
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Josê A.
Rating: 4 out of 5
All good
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Response from Parafarmacia Campoamor
Thank you very much for your feedback and for taking the time to share your experience. We are glad to know that everything has been fine. If there is any aspect we can improve to achieve excellence, we would be happy to hear your suggestions. We are at your disposal.
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Jos‚ M.
Rating: 4 out of 5
There was a problem with the chosen payment method and after a phone call, the lady who assisted me solved it quickly and processed the order, which arrived the next day.
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Response from Parafarmacia Campoamor
We sincerely thank you for your understanding and kind words. We are glad to know that we were able to resolve the issue quickly and that you received your order the next day. We are here to help you with anything you need!
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Josep S.
Rating: 4 out of 5
Very fast delivery, perfect ????
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Response from Parafarmacia Campoamor
Thank you very much for your 5-star rating. We are deeply glad to know that you had a satisfactory experience with us. We are at your disposal for anything you need in the future.
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Ana S.
Rating: 3 out of 5
To improve: I placed the Floradix in the cart at one price, when I went to pay the price was higher. Not because of the amount of the difference, but I don't think it's right to make a change 2 minutes after we put a product in the cart. I liked: the samples you sent.
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Response from Parafarmacia Campoamor
Thank you very much for your comment and your honesty. We sincerely regret what happened with the price change of the product in your cart. We fully understand your frustration, and you are absolutely right: the price indicated at the time of adding to the cart should remain until the purchase is completed. We will pass this situation on to our team so they can analyze it and prevent it from happening again. We are very happy to know that you appreciated the samples we sent. We prepare each order with great care, and it is good to know that this gesture was well received. We appreciate your trust and are always at your disposal.
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Encarna C.
Rating: 4 out of 5
The speed and detail of the perfume sample.
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Response from Parafarmacia Campoamor
Thank you very much for your kind comment. We are glad to know that you were satisfied with the speed of shipping and that you valued the small detail of the perfume sample. We take care of each order with great care, and comments like yours motivate us to continue offering quality service. Thank you for trusting us. We are at your complete disposal.
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Cristina P.
Rating: 3 out of 5
Despite the number of orders I have made, they almost never send any gift or relevant detail. Also, they have removed the printed delivery note which is very necessary for older people like me. Thank you.
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Response from Parafarmacia Campoamor
We regret your comments and thank you for letting us know. Regarding the details and gifts, we value each order and work to include samples according to availability and current promotions; we take note of your suggestion for it to be more frequent. Regarding the printed delivery note, we removed it to reduce paper usage, but we can send you a PDF copy or print it if you prefer; just let us know your choice when placing your next order. Thank you again for your trust and for helping us continue to improve.
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Lourdes S.
Rating: 4 out of 5
I am happy because they were fast and efficient. A price adjustment downwards would be much better
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Response from Parafarmacia Campoamor
Thank you very much for your feedback and your comment! ?? We are glad to know that you were satisfied with the speed and efficiency of our service. We take note of your suggestion about prices; we always seek to offer the best quality-price ratio possible.
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Rosario S.
Rating: 4 out of 5
So far, the two orders I have made have been convenient, and they have matched what you indicated on the website. I take this opportunity to ask if there is a possibility that you could provide me with any product that you do not have on the website. I am looking for TARMED shampoo and I cannot find it, in case you could somehow provide it to me. Thank you very much.
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Response from Parafarmacia Campoamor
Thank you very much for your feedback and for sharing your experience! ?? We are glad to know that your orders have been convenient and true to what we indicate on the website. Regarding your inquiry about TARMED shampoo, we invite you to contact us by email or WhatsApp with the product details (brand, presentation, etc.), and we will be happy to check if we can get it for you, even if it is not on the website. Thank you for trusting us and we are at your disposal!
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Ainhoa M.
Rating: 4 out of 5
To improve, the shipments. They used to be faster and there was a free option.
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Response from Parafarmacia Campoamor
Thank you for your rating and for sharing your opinion. ?? We regret that you have noticed changes in the shipments. We are working to continue improving our deadlines and conditions, and we greatly appreciate your feedback. Thank you for your trust and for helping us continue to grow!
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Natividad L.
Rating: 4 out of 5
Prices are more economical than on other platforms and pharmacies. Fast shipping and good packaging.
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Response from Parafarmacia Campoamor
Thank you very much for your rating! ?? We are glad to know that you found competitive prices, fast shipping, and good packaging. Your satisfaction is our priority!
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Ignacio F.
Rating: 3 out of 5
There are much cheaper prices for the same products. Shipping costs are lower than others.
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Response from Parafarmacia Campoamor
Thank you very much for your rating! ?? We are glad to know that you found competitive prices and lower shipping costs. We hope your shopping experience has been excellent!