Customer reviews of ParaNatura.bio

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 3 350 published reviews
5 2 695 80% 4 434 13% 3 112 3% 2 45 1% 1 64 2%

Reviews 1, 2, 3, 4 and 5 stars

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F
Frederic L.
Rating: 5 out of 5
following a purchase from 19/10/2022
Very good
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B
Béatrice L.
Rating: 5 out of 5
following a purchase from 16/10/2022
Simple navigation on this site. Fair prices. Fast delivery. And above all, the advantage of finding KAOKA chocolates and teas from La Route des Comptoirs, quality products to which I'm loyal.
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M
Monique M.
Rating: 5 out of 5
following a purchase from 07/10/2022
Perfect Arrives in no time
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Loan P.
Rating: 5 out of 5
following a purchase from 29/09/2022
Great order, arrived quickly, fast customer service!
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Emmanuel G.
Rating: 1 out of 5
following a purchase from 07/10/2022
It was indicated that the use-by date had just passed. However, I didn't expect a chocolate that was speckled with white, crumbly and tasteless. I wouldn't recommend it.
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FABIENNE M.
Rating: 5 out of 5
following a purchase from 02/10/2022
idem
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Liliane D.
Rating: 1 out of 5
following a purchase from 02/10/2022
abnormal to put products whose expiration date is exceeded since 3 months. I will not recommend this site.
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R
Raymond M.
Rating: 2 out of 5
following a purchase from 21/09/2022
Some products were in unacceptable condition (dates had passed and the appearance of the products had been altered, which had an effect on the taste). After a complaint, a discount was granted, but the main thing is not to send this type of product. As a customer, I expect a compliant product.
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Manuel Aguilar D.
Rating: 5 out of 5
following a purchase from 27/09/2022
Superb communication, perfect delivery on time and very professional packaging.
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Julie F.
Rating: 5 out of 5
following a purchase from 20/09/2022
Perfect!
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Cecile S.
Rating: 5 out of 5
following a purchase from 17/09/2022
Clear, easy-to-use site
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Valérie T.
Rating: 5 out of 5
following a purchase from 18/09/2022
I am very satisfied with my order, with fast delivery. Thank you very much.
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Isabelle A.
Rating: 5 out of 5
following a purchase from 10/09/2022
Delighted with my regular orders. Great products and shipping within a day of ordering. Great!
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Alain L.
Rating: 5 out of 5
following a purchase from 09/09/2022
On-time delivery.
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Sandra A.
Rating: 5 out of 5
following a purchase from 01/09/2022
Fast order. Shipped very quickly. Thank you very much.
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Olga S.
Rating: 1 out of 5
following a purchase from 25/08/2022
Fast delivery, but defective product. I asked for a return, I'm waiting for their answer.
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Response from ParaNatura.bio
Hello, We would like to express our surprise. You rated our site very poorly even before telling us about the problem you were concerned about and seeing how we dealt with it! I'm sure you'll agree that it was impossible for us, given the very hot weather, to find it unusual for oil to be in a liquid state. Best regards ParaNatura.Bio
C
Chantal L.
Rating: 5 out of 5
following a purchase from 24/08/2022
delivery was slightly disrupted due to a destination error (they were supposed to arrive on Friday, but arrived on Monday)
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Yasmine T.
Rating: 5 out of 5
following a purchase from 24/08/2022
Good product, fast delivery, perfect packaging Thank you
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Laure T.
Rating: 5 out of 5
following a purchase from 20/08/2022
A wide choice of products, good brands, careful packaging and free samples.
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Marie-Thé H.
Rating: 5 out of 5
following a purchase from 08/08/2022
The product purchased...and very interesting prices.
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Feryal B.
Rating: 5 out of 5
following a purchase from 08/08/2022
Fast and reliable site to recommend
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Francine H.
Rating: 5 out of 5
following a purchase from 09/08/2022
Product delivered very quickly. Very reliable. I recommend it.
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Marie G.
Rating: 4 out of 5
following a purchase from 31/07/2022
3 working days to collect the parcel, that's short !!!
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Cecile T.
Rating: 5 out of 5
following a purchase from 27/07/2022
Great price. Fast delivery. I recommend this site.
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Francoise D.
Rating: 5 out of 5
following a purchase from 25/07/2022
Very efficient.
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Valérie S.
Rating: 3 out of 5
following a purchase from 24/07/2022
I skimmed the site because I had to order the product prescribed for my dog quickly, so I didn't dwell on the rest.
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David M.
Rating: 5 out of 5
following a purchase from 25/07/2022
For a first experience, my opinion is favorable. We'll see for the next times if I always confirm according to my satisfaction.
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Christine L.
Rating: 3 out of 5
following a purchase from 16/07/2022
The lipstick was broken inside the tube, hence my disappointment.
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Fabienne D.
Rating: 5 out of 5
following a purchase from 16/07/2022
Fine
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Carole P.
Rating: 5 out of 5
following a purchase from 19/07/2022
Quality products!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/07/2022
Very friendly and responsive after-sales service. The parcel was sent the same afternoon I placed my order. Careful packaging
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 12/07/2022
On delivery I noticed that a bottle of aloe was broken. too bad
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Response from ParaNatura.bio
Hello, we're sorry that the carrier damaged your package. Instead of posting this comment, the best solution is to contact our Customer Service department and the problem can be resolved quickly.
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/07/2022
Very good products, good value for money
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/07/2022
Fast shipping
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/07/2022
Shipped within the day. I received it very quickly. Very happy!
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/07/2022
Very serious site, very fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/06/2022
Order well packaged and received promptly
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/06/2022
Easy-to-navigate site, fast delivery and top-notch customer service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/06/2022
very good site, often less expensive than others.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/06/2022
Fast delivery.
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